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Eftpos ridiculousness

By Madam Cholet - 28 December 2012 42

Monsieur Cholet decided that we should take Master Cholet to do a spot of swimming on Boxing Day. We decided to give Woden pool a try for the first time, seeing as Erindale was closed and Tuggeranong centre never looks like it gets the once over with a wet cloth.

Had no cash on us, so took a punt that it would take Eftpos, and resolved that we would go and get cash if needed. Checked out the website before hand, but it gave us no idea either way.

Upon arrival I noted the Eftpos signage and breathed a sigh of relief but was very quickly informed that expenditure of $30 was required to use Eftpos or credit card. Whilst the chap on the counter said he would process our slightly over $10 fee electronically this once, he took exception when I suggested that $30 is a bit steep to hold customers to in this age of the cashless society. $30 by the way at Woden is the equivalent to about 5 adults swimming.

He went on to inform me that electronic transactions are no good when you have lots of people waiting to enter the establishment. To which I responded that if can manage it then perhaps they too could consider reducing the limit in the interests of customer service. How long for heavens sake does an electronic transaction take? 30 seconds?

This is not the first time I have encountered retailers and service providers in this town who have odd policies over what they will and will not accept by way of electronic payment, and by odd I mean not the standard and mostly accepted $10 limit. A newsagent in town close to my office used to only accept cash for bus tickets. And that was over $20 a pop or more each time. Needless to say I avoided his business.

It’s not a problem to carry cash most of the time and if I have it I will use it and obviously one can always avoid such retailers, but just wondering if in this climate they can be afford I be so choosy.

What’s Your opinion?


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Eftpos ridiculousness
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Madam Cholet 9:19 pm 30 Dec 12

schmeah said :

Rangi said :

So he let you do the transaction, that was under their limit, but you continued to whinge and hassle him….nice

+1

Sounds like the guy did you a nice favour and instead of running with it accordingly, started suggesting business model improvements.

Yes, he did me a favour…just the once mind you, and as I said, on a subsequent trip I took lovely $50 dollar notes, but the thing is, it’s a dumb ass policy, and I feel as a consumer of their services that something needed to be said. A couple of comments on here have revealed that Woden pool is not exactly top of the pops. And also revealed that others, like myself who live in this modern age expect retailers and service providers to do so as well. Heck, if the plumber who comes to my house to install a
dishwasher or change a washer can carry an Eftpos machine, then the Woden pool can get with it too.

Don’t tell me that you, user of RA, don’t get pee’d off once in a while and let someone know of something that may assist?

Retailers moaneth not if your services are not up to standard. If only you could swim on the Internet.

Instant Mash 9:00 pm 30 Dec 12

Stevian said :

Instant Mash said :

A few weeks ago I got into a heated argument with that bloke, simply because he refused to pay 10 cents for a plastic bag yet tried to take one anyway.

Thought about clogging his pool filter with them. Jerk.

Suggest you adjust the pronoun to identify the real thief/Jerk

Good point haha. The bloke who runs Woden pool.

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