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Kmart trading 24 hours from 1 Feb, What the……?

By JessP - 31 January 2010 52

So boys and girls, the management gurus at Kmart have decided that we need to have access to their lovely shop 24 hours a day from next week.

Is it just me or does this seem a bit over the top?  Is there really anything that we need that we cant wait till normal trading hours to get?

Whilst I guess some  Roit-ers may think this is a wonderful idea, how do you feel about going to your local shopping centre at 3am?   I know with Belconnen Mall, attendance at that ungodly just might guarantee you a car park……..Maybe!

Anyway, is this just another over the top marketing idea or a good move? I guess it must mean lots of jobs for persons willing to work those unfriendly hours…..

What’s Your opinion?


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52 Responses to
Kmart trading 24 hours from 1 Feb, What the……?
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Palifox 10:26 pm 11 Feb 10

Pal of mine managed a popular but small supermarket in a large country town back in the 80s. Shop hours were extended from 5pm to 9pm Thursdays. He said they did good business till 7pm, but after that they may as well have closed.

9pm closing is late enough to serve / catch shift workers, 24 hour trading is OOT in my opinion.

Lilliputian 9:58 am 10 Feb 10

I’m really pleased out it. It pans out well for me. I’m a merchandiser working in Kmart and being able to go into a store in the early morning to set up displays and do stock take is great. During normal hours, it’s a nightmare. People are always getting in the way, which is good because we want them to purchase our products, and it can be very irritating when you’re trying to count or move stock out on the floor.

FBMKid94 8:59 pm 07 Feb 10

wow this is awesome can’t wait until i get my p’s and go there for really random stuff at 5am

Gerry-Built 4:21 pm 07 Feb 10

Deano (@ #46) has hit it on the head…

I used to work at Bunnings in Fyshwick 6 years ago. We were open until 9pm Thursday and Friday. It was ALWAYS quiet after 6pm, very few customers. However, on a Saturday morning, every 2nd person in Canberra seemed to be there. And every second one of them complained about how hard it was to get service. 50 staff, 500 customers; of course it would be hard to get service. Thursday or Friday night, I would frequently walk a customer around the store to find items and explain how to do something in detail – because I had the time; but on a Saturday morning; forget it, you’d be lucky to get “3rd aisle, about half way up on the right…”.

neanderthalsis 4:27 pm 05 Feb 10

Deano said :

Panhead said :

I think its so that they can pack the shelves over night.

One of the things that has spurred the progress towards 24hr trading is the major investment of centralised distribution centres by the major retail chains. If your stores are closing at 5pm then your last truck needs to leave Sydney by midday. Staff your stores 24hrs and you can run your distribution centres for longer which allows you to have a smaller number of trucks doing more trips to deliver the same amount of goods. If your stores are staffed anyway, it doesn’t cost much more to add a cashier and some security to capture the available trade.

Back in the olden days, I worked at KMART. Shelf stacking happened overnight then too, without 24hr trade, they just shut the doors, put on some music and let the back dock baboons and trolley jockeys do their thing without pesky customers asking stupid questions. And I imagine that your average 2am shopper would be of well below normal intelligence, so the questions would be even more odd.

Ladylike 1:04 pm 05 Feb 10

I worked the late late shifts at K-mart back in my teenage years. Those poor cashiers. It was boring; I spent most of the time cleaning the registers.
Even at christmas time it wasn’t very busy.

Deano 12:05 am 04 Feb 10

Panhead said :

I think its so that they can pack the shelves over night.

One of the things that has spurred the progress towards 24hr trading is the major investment of centralised distribution centres by the major retail chains. If your stores are closing at 5pm then your last truck needs to leave Sydney by midday. Staff your stores 24hrs and you can run your distribution centres for longer which allows you to have a smaller number of trucks doing more trips to deliver the same amount of goods. If your stores are staffed anyway, it doesn’t cost much more to add a cashier and some security to capture the available trade.

bd84 1:16 pm 02 Feb 10

dvaey said :

bd84 said :

MrPC said :

I used to love late-late-late night shopping at the 24hr K-Mart at Campbellfield (Vic). It cost them next to nothing to achieve (retail wages are pretty low even at night) and gave shiftworkers (which I was at the time) and insomniacs something to do to at night.

That’s where you’re wrong, it costs an absolute fortune to keep the stores open late at night, staff to provide service to customers will cost a lot more on penalty rates, security for the store, extra costs for security of the shopping centre and a lot in power bills for lighting the store and cente.

So, staff rates of say $10/hr with penalty rates (say $25/hr), security is already there Im pretty sure, the lights are all turned on anyway. Where is the huge expense? If its so unaffordable, why do petrol stations stay open 24hrs? If you listen to the rhetoric, they make like 50c profit for a full tank of fuel.

The minimum wage hasn’t bee $10 for many years, unless you’re under 18, which would not be the staff working these shifts kmart would be up for over $30 an hour. Lights in shops are turned to emergency only in non trading hours, same in the centres, costs would double, they’d need to provide for more security, given there would be only one or two people may be on duty at the most. Service stations only open 24 hours in high traffic locations, to meet the demand of passing traffic and so the oil companies can make the profits.
The other way to look at the situation, is youre paying expenses for a 24hr day, but only making money for less than half of that time. You still need to pay rent, power, security, alarm costs, etc, the only increases would be a small increase in staff costs (say $200 per staffer at 25/hr) and maybe an insurance increase. Wouldnt it make sense to be open to make money for as many hours as youre paying for?

bd84 said :

people don’t generally travel to the town centres outside these hours. It took coles many years to figure out how much money they lost with 24/7 trading,

To be fair, why would people travel to the town centres? There is nothing open at the moment. McDonalds didnt just spontaneously look out the window and see people driving around their stores at 3am, they extended their hours, then went out and told customers who came in droves.

Also, how much money did they lose on 24/7 trading? Do you remember when the ACT govt brought in the trading hours laws? Coles whinged so much they even tried to introduce a members only club that shoppers could join, to evade the trading hours restrictions. After the trading hours laws came in, I often visited Queanbeyan store, and there’d often be 20 customers in the store.

Muttsybignuts 10:27 am 02 Feb 10

Thumper said :

At 3am I’m either drunk or asleep or both, so I very much doubt I will be shopping at that time.

Shopping drunk is one of life’s true pleasures. Suddenly you discover many, many wonderful things that you cannot possibly do without.
Many years a go, on Friday nights, I would get nice and tanked up at the Contented Soul in Woden before hitting the music stores ( I buy a lot of music)and purchased some really great, and really shit, CDs. I miss that experience so much I might just get loaded and convince the missus to drive me to Kmart so I can raid the music section.

Gungahlin Al 9:51 am 02 Feb 10

KingMonty said :

Try living in Brissy where Coles and woollies have to shut at 5pm on Saturdays. Then you have to resort to 7-11 style shops or really plan your weekends. Canberra has it good in terms of access to shops.

“Have to” ?? I think not.

Thumper 8:59 am 02 Feb 10

At 3am I’m either drunk or asleep or both, so I very much doubt I will be shopping at that time.

madjimmy 10:05 pm 01 Feb 10

What about ACT Shopfronts !! Can we get them to open anytime other than 9 to 5 Mon to Fri……… so I don%u2019t have to take half a day off work just to renew my license

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