Minister for Regulatory Services Gordon Ramsay has announced that after just one month since the option to renew driver licences online was made available on the Access Canberra website, more than 1000 driver licences have been renewed.
He has encouraged Canberrans to choose this option going forward, as it saves time and is more convenient overall.
“Canberrans are increasingly seeing the convenience of transacting online with more and more people doing business with government via the Access Canberra website each day,” Minister Ramsay said.
He further mentioned the added benefit of being given the option to renew a driver licence for a period of five years, without the need to take a new photo.
“People are enjoying the flexibility of being able to renew their driver licence from the comfort of their homes, at any time of the day or night, with their new licence arriving in the mail a couple of weeks later,” Minister Ramsay said.
“Digital driver licence renewals are just one example of how Access Canberra’s service delivery model is adapting to meet the needs of the community.”
The option to renew licences online will also help ease the incoming traffic to Access Canberra Service Centres and the phone Contact Centre, which typically experiences spikes in demand especially after a long weekend.
“We find many Canberrans make the trip into a Service Centre, hassle to find a park and queue when they can simply visit www.act.gov.au/accessCBR and complete the transaction in a matter of minutes”, the Minister said.
Driver licence renewals are not the only online transactions that take place via Access Canberra; other popular online transactions include:
- Car registration renewals;
- Working with Vulnerable People card renewals;
- Payment of rates;
- MyWay card recharge.
Have you made any online transactions using the Access Canberra website? How has your experience been? Let us know by commenting below.