Just got home from doing my monthly raid of the Salvation Army Store in Mitchell and I’m utterly disgusted.
To start with the staff are extremely rude and arrogant considering they work for a charity organisation. Some of these people are PAID to be there. If they were my employees – they would be fired on the spot.
I mostly go out and shop for all the second hand toys and occasionally clothes.. back in the day the staff would look at the bags I had filled up and make up a rough amount estimation. Eg/ a garbage bag full of stuff toys no more than say $15-$20.. NOW they wanna pull every item out one by one and count them and then have a go at your because they have to count through over 50-100 items and tally up the individual amounts. (this can take up to half an hour) So these days a garbage bag of goods will now likely cost me over $100. Even on days when I have taken in large quantities of items to donate, they aren’t even willing to offer a slight discount and all pensions/health care card discounts no longer apply. I am utterly disgusted that a charity who receives all their goods for free, aren’t even willing to look after customers who donate items every time they go out there.
Today I encountered a rather insulting staff member, who once she inspected the items I wished to purchase her reaction was “oh your one of those people who go to Trash & Treasure – we are trying to stop you people by charging you more” . No I don’t go to Trash and Treasure but why should it matter WHY I am purchasing the items ?? I am giving the charity my business, so why is my money and different to anyone elses.