Murrays has suspended some of its services to and from Canberra because of COVID-19. Photo: Facebook.
Murrays Coaches is suspending their Sydney to Canberra and Melbourne express services indefinitely to protect travellers from the spread of COVID-19.
People who had bookings with the company will be issued with a travel credit with the company regardless of the fare type.
“We will advise all passengers holding a credit as soon as our services are scheduled to resume. You will receive an email with your travel credit information and you will be able to book online in the usual way,” the company says on its website.
“Note that once your travel credit is booked, the original terms & conditions of your booking will apply.”
The Canberra to Wollongong and Canberra to Narooma services are unaffected and will continue to operate to their usual timetables.
The announcement has come almost three weeks after a passenger travelling from Sydney to Canberra was diagnosed with COVID-19 after returning from Indonesia.
All passengers on the bus were considered to be close contacts and had to self-isolate for 14 days.
Murrays says it takes the safety concerns of its passengers very seriously and had already put in place a variety of precautions to limit the risk of transmission between passengers.
“All vehicles are cleaned rigorously at the end of every shift using disinfectant and other commercial cleaning chemicals,” the company said.
“In addition, drivers have been provided with disinfectant wipes, spray and paper towels to clean their vehicles in-between services.”
All drivers and staff are also supplied with personal protective gear including gloves, sanitiser and masks.
Murrays’ reservation phone line has also been suspended.
For further information, visit the Murrays website.
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