Many people start to take their car for granted…until it breaks down and they are reminded of what an integral part a car plays in one’s life. Similarly, many people have no idea how important it is to find a really good mechanic…until they’ve dealt with a bad one. If you need to find a good mechanic you can trust with your vehicle, here is what you should look for.
They Are Proficient At Fixing Cars
This may seem like a given, but not all mechanics are capable of solving the full range of mechanical issues that vehicle owners face. They may be able to troubleshoot and repair the standard car problems, but that strange creaking sound you know needs to be addressed, or properly maintaining your Japanese import, not everyone in the industry can take care of these issues with flying colours.
Good mechanics know how to fix cars and how to fix them efficiently. They are well trained, knowledgeable, and are able to properly diagnose problems and to fix these problems. Certification and training can be an indication that a mechanic is familiar with most of the technology, and has the skills required to fix your car. While not determinative on its own, whether your mechanic has gotten certified or not, is an important factor.
They Care About Customers and Their Cars
You can always tell when someone loves cars. They look at a car and her components in a different way – with respect and concern. Doctors who love helping patients have the same vibe. For people like this, fixing the car isn’t just about making a living; it is about restoring a vehicle to its prior, better state.
A high level of customer care is also important. This is not so much just being friendly to you. It also entails being forthcoming about what needs to get done, and explaining it to you so that you fully understand. This also means being honest about what they can’t do. It is about respect, respect for your time and the fact that you have chosen to give them your business.
They Are Ethical and Fair
Mechanics should be completely above board when it comes to their transactions: no nickel and diming, no short cuts, no overcharging, no misrepresentations. They should be asking for a fair price – one that reflects the quality of work being done but is also reasonable. They should also be honest about your options – not recommending things you don’t actually need, pressuring you, or promising you the moon.
They Are Excellent Troubleshooters
Being able to fix something is only useful if the problem itself has been identified. This requires not only a robust working knowledge of vehicles, but also a strong intuitive mind that allows them to make a diagnosis quickly, instead of having to waste time and money on labour to take apart the entire car just to find out what is wrong with it. The ability to come up with an effective solution to said problem is also crucial.
They Get Things Done When They Say They Will
No one wants a slacker mechanic who takes an inordinate length of time to make a repair. Good mechanics have a strong work ethic and will ensure that they get the job done within timelines they offer. The ability to maintain their deadlines makes them more trustworthy, as well as implying that they are capable and experienced enough to make accurate assessments for a job.
They Are Up to Date on Best-In-Class Technology
Technology evolves at an alarming pace. The best mechanics stay on top of what is happening in the industry and what trends will change the way vehicles are serviced and repaired so they can provide the best service to their customers. Mechanics with a competitive edge keep up with the time and trends.
The Top 5 Canberra Mechanics According to You
RiotACT’s editorial team has combed through 19 years of on-site comments to compile a list of the most recommended businesses according to you.
To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and maintain a minimum average of 4/5 stars on both Google and Facebook reviews.
These mechanics had the highest number of good ratings and recommendations from the comments received.
With 3 locations in Belconnen, Fyshwick and Phillip, Ultra Tune is a trusted brand offering friendly local service. Their services include maintenance and repairs, tyres, brakes, suspension, air conditioning and roadside assist. Riot reader Maelinar says: ‘If you are in the market for a decent mechanic in Canberra, I recommend giving Ultratune a shot, the price isn’t painless but its market competitive.’
Based in Phillip Ike specialises in auto air conditioning repairs, brakes and clutch but knows his stuff when it comes to all things cars. Ike can get you back on the road for general auto repairs and his attention to detail and focus on safety is well regarded among Canberran’s. Google reviewer Karen says: ‘Lovely service, lots of long term customers.’
Family owned and operated, Adriano and his team are highly experienced and have been with Ultimate Tunes for almost all of the last 23 years. Specialising in rego inspections, tuning, performance modifications and use the latest in diagnostic equipment. Ultimate tunes are keen mechanics who love cars and offer competitive prices with friendly customer service. Google reviewer and Local Guide, Jacqui says: ‘Honest, great work, good guys.’
Aron and the boys at Garage76 are good mechanics offering great quality work at a fair price. Many of their customers refuse to go elsewhere for their car servicing and these boys get a great rap for their 4WD knowledge and experience. Google reviewer Nik says: ‘Honest, reasonably priced and good advice. They know what they’re doing, and they do it well.’
Gavin is a down to earth kind of guy who works hard and loves his business and customers. Along with his great team and high safety standards Gavin was awarded ‘Best Mechanic in Canberra 2013′. Honesty and top shelf parts makes Woden Automotive Servcies a great choice for all car repairs and servicing. Google reviewer Michael says: ‘Great mechanic. Honest guy who genuinely cares. Won’t charge through the roof. Can’t recommend highly enough!’
Who did you pick?
Thanks to our commentators who have provided insightful feedback on the best and worst Canberra Mechanics.
If you believe we have got it wrong, please let us know.
Please comment below detailing your experience with Canberra based Mechanics? Who would you recommend? Who would you use again? Who would you steer clear of?