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Car servicing

By jay - 13 March 2010 27

Just got myself a new Toyota Camry Hybrid in Sydney and finding that I’m doing 1,072km on one tank of fuel – honest truth! Amazing.

Need to know if anyone has a strong recommendation about any of the (few) Toyota dealerships in Canberra for their service ability.

That is, I want service with a smile and the knowledge to do the job right.

Prefer a Toyota dealership whilst the car is under warranty, then happy to consider the quality generic mechanics in town.

Thanks for your advice.

What’s Your opinion?


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27 Responses to
Car servicing
Woody Mann-Caruso 8:47 pm 14 Mar 10

It still generates more smug per liter than any other car, though.

Holden Caulfield 2:54 pm 14 Mar 10

Woody Mann-Caruso said :

You must be a blast at parties, Holden. Somebody asks for a service recommendation and you call them a styleless lemming who should buy one of four completely different cars instead.

Haha, fair call, I was probably a little bit harsh.

But, to me, it seemed the OP was fishing for pats on the back for buying the Hybrid, and while there’s some merit there, on green aspects alone, there are plenty of other more interesting options out there than a Camry. I didn’t actually say the OP should buy any of the cars I mentioned, either, for all I know the cars I mentioned may not be suitable. I was simply highlighting the Camry’s economy is nothing unique, especially for a Hybrid with a 65 litre fuel tank.

imhotep 2:10 pm 14 Mar 10

Holden Caulfield said :

If you want a good (car) buy a Lexus/Volkswagen Golf TDI, MINI diesel/Ford Fiesta ECOnetic/

What, and no mention of the VY Berlina??

In my experience with Toyota in Canberra (Prius/Pious since 2004, throw stones I don’t care) Belconnen is a little better than Phillip in the service department -at least in terms of friendliness, reliability and providing pick ups and drop-offs. As to the mechanics, who knows what goes on? It’s a bit of a lottery once they’ve got it.

And congratulations on the Camry. At last Australia builds a modern car!

Mr Waffle 11:23 am 14 Mar 10

If you’ve got a Camry Hybrid, it’ll probably need specific servicing. My advice is to call all the dealerships and see if any of their mechanics have done the training for it. Toyota trains up its mechanics to deal with everything they sell (eg the 2ZZ-GE engine in the old Celica/Corolla Sportivo needed a specific training course for its mechanics to service).

If you want a good service experience buy a Lexus.

Not that it’s really relevant, but quoting for truth. I can’t speak highly enough of Lexus Phillip.

Woody Mann-Caruso 10:41 am 14 Mar 10

You must be a blast at parties, Holden. Somebody asks for a service recommendation and you call them a styleless lemming who should buy one of four completely different cars instead.

Holden Caulfield 12:44 am 14 Mar 10

If you want a good service experience buy a Lexus. Otherwise you’re just another of the vast number of beige lemmings that Toyota caters to.

As for getting 1000kms+ to a tank, if that’s what floats your boat, you’ve been able to do that for years in a Volkswagen Golf TDI, with a tank capacity 10 litres less the Camry’s. More recently you can have style, and a genuinely good driving experience, in a MINI diesel and get similar mileage from just a 40l tank and CO2 emissions about two thirds of the Camry Hybrid. Then there’s the Ford Fiesta ECOnetic as well.

Indeed, the MINI Diesel managed to do 1000kms around Mt Panorama from its 40 litres in a controlled test prior to Christmas.

indigoid 11:54 pm 13 Mar 10

I’ve owned nine Toyotas (a Camry, a Celica GTFour and eight Corollas) thus far and have always used Canberra Toyota at either Phillip or Fyshwick. Both have consistently delivered excellent service in all respects. Highly recommended.

Glad you like the Camry.

Power Protect 11:14 pm 13 Mar 10

bd84 said :

The only Toyota dealer in Canberra is “Canberra Toyota” and the 4 are owned by the same people

That is true, but the staff can make a huge difference, in this case it would be the service manager for each site.

Given its a hybrid I would have a tendency to stick to the dealer network. If you are going to sell/trade the car in a few years time the money you save on servicing you may loose on your trade because you haven’t had dealer servicing. Not to mention the difficulty in finding someone who is competent and has all the gizmos required to service the car.

If you’re worried about dealers pulling the wool over your eyes it can pay to find a ‘your model of car’ forum and there will usually be enough info there to know whether you’re being fed a line.

grunge_hippy 10:47 pm 13 Mar 10

I’ve never had a problem with Canberra Toyota, I’ve used them for my last 2 Toyota’s

jay 10:01 pm 13 Mar 10

Thanks bd84 – appreciated.

JC 8:39 pm 13 Mar 10

Have owned Toyota’s since 1993 and always serviced at Canberra Toyota. As explained they are all the same company. I’ve had work done at all 3, but always prefer Belconnen.

SkipDaRoo 8:25 pm 13 Mar 10

Do you get that mileage because the brakes don’t work? so you just keep going.

bd84 5:21 pm 13 Mar 10

The only Toyota dealer in Canberra is “Canberra Toyota” and the 4 are owned by the same people, so I doubt the servicing would be considerably different between them. The next closest dealership would be Goulburn Toyota which is owned by the same people as National Capital Motors.

Felix the Cat 4:15 pm 13 Mar 10

They are all actually the same dealer, just different locations.

MelonHead 4:02 pm 13 Mar 10

Take it back to Sydney for servicing. Perhaps if the local dealer is not good enough to buy from, they mightn’t be good enough to do your servicing.

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