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The Best Residential Care in Canberra

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Looking for a comfortable, homely live-in care community in the Canberra region for yourself or a family member? You’ve landed in the right place.

The later years of life should be enjoyed to the fullest, and a top-quality residential aged care facility can make that happen. Offering stylish residences, state-of-the-art facilities, and an experienced team of doctors, nurses, and other allied health professionals, the best residential care in Canberra gives you or a family member access to the support they need when they need it.

Quality of life is critical for people of all ages – including those living out their golden years. That’s why we’ve asked Canberra locals to share their experiences with nursing homes in the region.

After reviewing the feedback, we’ve put together this list of the top three residential care facilities in Canberra. Let’s get started right away.

What makes a fantastic residential aged care home?

Want a little guidance on your search for a residential aged care home? No worries. We suggest looking out for the following traits:

  • Comfortable, homely residences. An aged care home is exactly that – a home. The facility you decide on should be warm, welcoming, and clean.
  • A friendly team of health professionals. If you or your family member requires medical support, look for a care home with a fantastic, friendly team of health professionals – doctors, nurses, physiotherapists, and more.
  • Fully customisable support.No two residents are the same. The best residential care homes offer tailored support that meets the individual needs of each person.
  • A community spirit. A sense of community and belonging goes a long way. Many residential aged care homes have social occasions and other opportunities to interact with like-minded residents.

The top residential aged care providers in Canberra according to you

RiotACT’s editorial team has combed through 19 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and Facebook as well as maintaining a minimum average of 4/5 stars on Google.

Without further ado, it’s time to introduce who you picked as the top residential aged care providers in Canberra and surrounding regions.

Goodwin

With more than six decades of experience providing the highest standard of personalised care, the team at Goodwin offer comfortable, supportive aged care for individuals in their later years. Their ‘new generation’ nursing home is set among stunning, peaceful surrounds and provides high-quality nursing support 24 hours a day, seven days a week. Residents also have access to a skilled team of doctors, physiotherapists, dietitians, and other allied health professionals.

The friendly, experienced team at Goodwin attend to their residents’ every need so they can enjoy their lives to the fullest.

Southern Cross Care Ozanam

Convenient and quiet, Ozanam is Southern Cross Care’s premium aged care facility. Situated in a cul-de-sac beside scenic parkland, this home ensures you stay close to your friends, family, and the Canberra community you’ve come to love. Offering stunning private suites with either hillside, city, or garden views, 24/7 care, and a comprehensive range of health and support services, Ozanam gives you the peace of mind that you deserve.

Canberra Aged Care Facility

The qualified team at the safe and comfortable Canberra Aged Care Facility specialise in dementia care. They understand the unique challenges that come when a person’s ability to complete day-to-day tasks progressively declines, and so can offer the personalised, compassionate care that they require.

Who did you pick?

Thanks to our commenters who have provided insightful feedback, if you believe we have got it wrong, please let us know.

Have you or a family member had experience with a residential aged care facility in the Canberra region? Share your experience – whether positive or negative – in the comments area below.


What’s Your opinion?


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16 Responses to
The Best Residential Care in Canberra
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AllAboutCareCaraHade 1:08 pm 07 Oct 14

care1
11:53 pm, 03 Sep 14

My advice is that their are a few providers in Canberra who offer all choices, I would advise you to Google providers as some are not listed on aged funded sites mainly because they offer a range of services across the board. A good service provider will offer many choices before trying to offers there’s alone.

kakosi 12:21 am 29 Dec 13

absolutehomecare said :

Absolute Home Care is a community nursing agency providing support for the aged person in their own homes. We visit many people in Independent Aged Care Units and the one that we have all been impressed with is Goodwin at both Monash and Ainslie. Dont hesitate to call us if you need any
direction in this area.

Thanks – my relative is not able to stand or feed themselves and so in-home care is no longer an option as the house isn’t built to allow access to toilet or bath and the other partner in the home is frail and cannot cope with overnight care (which is not available via home nursing options under the EACH package). An ACAT has occurred and it’s a high care rating.

We wouldn’t be looking at nursing homes if we had any other option. And the search has been very depressing so far. Any information about how medical oversight happens at Goodwin overnight if the nurse is not onsite?

Nicsmith888 11:39 pm 06 Mar 13

yellowredme said :

Whilst at Uni I worked many Assistant in Nursing (Agency) shifts at Ginninderra Gardens in Page, it was a shocking place, understaffed, under managed, some very dedicated overworked staff and other staff that karma will one day hunt down for sitting on their bottoms whilst old people needed care and attention. I cared, so I ran and ran most shifts to try to get everyone cared for but to no avail due to lack of support, I went home crying some shifts and after 6 months told my agency I would not go back there. Hope that answers your question about the place. I also did shifts next door at Villagio and it was wonderful.

Goodwin, Villagio and Ginninderra have all been issued with non-compliance notices in the last year so that says alot about the care provided in these places – I feel for what you are saying; they are all understaffed and its a problem from the management and higher not the staff who have to make do with minimal help.

Nicsmith888 11:20 pm 06 Mar 13

If your parents dont need to be in low level care – you should first consider some alternate options for them as it is quite sad to see how these people go down hill fast in a home. Yes, there are great activities and like but most homes are grossely understaffed and in desperate need of government reform which implements staff to resident ratios. Providers dont make nearly enough money to keep these places solvent and the first thing to suffer is resident care…..do you want your parents waiting for over an hour to go to the toilet or risk having meals late or under/over cooked?
From my experience, I would speak with your parents and see if they really are in fact requiring assisted care and if so consider a weeks respite at a few places that they like – the respiste box should be ticked on your ACAT assesment – so they can get a feel for it themselves and see how the care is provided, what the staff are like and if there is enough.
Just because a place looks great and new with all the new equipment, like Goodwin Homes, does not mean the care is appropriate for your parents or the people in a nursing home.

absolutehomecare 1:46 pm 11 Jan 13

Absolute Home Care is a community nursing agency providing support for the aged person in their own homes. We visit many people in Independent Aged Care Units and the one that we have all been impressed with is Goodwin at both Monash and Ainslie. Dont hesitate to call us if you need any
direction in this area.

rosscoact 4:32 pm 10 Jan 13

jss said :

Thanks for the feedback, I appreciate it. I will go and have a look at Goodwin and the Anglicare in Downer.

Cheers

Have you spoken to the ACAT Liaison Nurse? Also, the cost structures can be very diverse so some decumulation financial planning can be useful.

Residential Aged Care Liaison Nurse (RACLN)
The Residential Aged Care Liaison Nurse (RACLN) supports clients and their families through the process of application to Residential Care Facilities by providing advice and information on Aged Care Facilities across the ACT Region.
Contact:

Phone: 02 6207 9977
Other phone: 02 6205 2103
Fax: 02 6205 1360
Opening Times:*

Weekday: 9:00 AM – 5:00 PM – open now as at 4:28 PM EST
Email: RACLN@act.gov.au

jss 3:50 pm 10 Jan 13

Thanks for the feedback, I appreciate it. I will go and have a look at Goodwin and the Anglicare in Downer.

Cheers

Bad Seed 2:48 pm 09 Jan 13

My Mum (84) has just celebrated her first anniversary in an ILU at Goodwin Monash and I have been very impressed with Goodwin. She chose a one-bedroom unit which has no garage because she no longer drives – its actually a one bedroom and study but it is small however that was her choice as she no longer wanted to do housework and its a lovely little place. From memory, it was $350 000 and it goes up roughly $100 000 for every extra bedroom you add so a 2 bedder (and garage was $450 000) and so one (remembering this was a year ago). Now, these were brand new units, you can get re-furbed older ones for less than this. Goodwin has a new section and an older section.

Then there is the weekly levy you pay, in my Mums case, around $100, but this covers all maintenance, gardening, emergency button, house (not contents) insurance, rates and the use of amenities like the bus to take her shopping etc. And there are stacks of activities. When we give up the unit, they pay us back the market value less a percentage for every year she has been there. You will never make money on them that’s the reality but you shouldn’t lose money either. And the reality is, it was the best thing my Mum ever did. She no longer has any worries about maintenance. If anything goes wrong (which it doesn’t in a new place), she just makes a call and its fixed promptly. My Mum is not the most sociable of people but she has become so much more so since living there- she attends heaps of activities and I swear, the place has added years to her life.

I have been very impressed with Goodwin as well, I think they look after the place and the residents well. Can’t speak for the nursing home but I know have a very new schmick one and I did have a bit to do with the older one in my previous job and was generally impressed with the care given to residents. Its never perfect because they are always understaffed but overall, I felt it was good.

dungfungus 2:27 pm 09 Jan 13

Caravaggio said :

If they ever need to go to hospital, admission to Geriatric Ward 11A Canberra Hospital not recommended.

I heard that Golden Staph is currently on the rampage at TCH so no wards there should be recommended.

Caravaggio 1:42 pm 09 Jan 13

If they ever need to go to hospital, admission to Geriatric Ward 11A Canberra Hospital not recommended.

yellowredme 6:13 pm 08 Jan 13

P.S. There are other lovely aged care accommation providers in Canberra, my rant was due to outrage at what I witnessed. My Dad at 82 is still OK, but I do understand your dillema, you will find them a lovely place, just always keep your eyes open, question staff and see managers if you have any concerns at all.

yellowredme 5:59 pm 08 Jan 13

Whilst at Uni I worked many Assistant in Nursing (Agency) shifts at Ginninderra Gardens in Page, it was a shocking place, understaffed, under managed, some very dedicated overworked staff and other staff that karma will one day hunt down for sitting on their bottoms whilst old people needed care and attention. I cared, so I ran and ran most shifts to try to get everyone cared for but to no avail due to lack of support, I went home crying some shifts and after 6 months told my agency I would not go back there. Hope that answers your question about the place. I also did shifts next door at Villagio and it was wonderful.

Devil_n_Disquiz 5:16 pm 08 Jan 13

aevans said :

Devil_n_Disquiz said :

My wife, who works in aged care, has this to say. Hope it helps.

Tell them to try St Andrews or Goodwin villages have good stage based aged care properties in north and south Canberra. Stay away from Salvos and Anglicare. They can check the DOHA website for sanctions and issues regarding care in any Home throughout the country.

http://www.health.gov.au/internet/main/publishing.nsf/Content/ageing-age-page-canberra.htm

this link should help.

*NOTE. My wife has no affiliation with any of the aged care providers mentioned in this post.

Just curious about why to avoid Salvos and Anglicare … other than religious affiliation

From the horses mouth….

“Nothing to do with religious affiliation, as I too, work for a religious organisation. Simply based on industry knowledge of past and present departmental sanctions to do with breach of accreditation standards”

aevans 2:50 pm 08 Jan 13

Devil_n_Disquiz said :

My wife, who works in aged care, has this to say. Hope it helps.

Tell them to try St Andrews or Goodwin villages have good stage based aged care properties in north and south Canberra. Stay away from Salvos and Anglicare. They can check the DOHA website for sanctions and issues regarding care in any Home throughout the country.

http://www.health.gov.au/internet/main/publishing.nsf/Content/ageing-age-page-canberra.htm

this link should help.

*NOTE. My wife has no affiliation with any of the aged care providers mentioned in this post.

Just curious about why to avoid Salvos and Anglicare … other than religious affiliation

Gungahlin Al 1:47 pm 08 Jan 13

My Dad is in an independent living cottage at the Anglicare village on Melba St Downer and it is lovely. Well kept and managed, and far more affordable than Goodwin’s. It seems to have sidestepped the issues they had at the Anglicare hostel in Page.

I’ve arranged activities for him through the separate Anglicare activites/trips coordinator, plus the CT Govt’s Still Ticking trips get him out and about a couple of days each week.

And the Anglicare in-home care team are wonderful with their visits every other day.
All keeps him busy and occupied and he’s probably seen more of Canberra sights than I have (even if he doesn’t remember them).

Devil_n_Disquiz 11:57 am 08 Jan 13

My wife, who works in aged care, has this to say. Hope it helps.

Tell them to try St Andrews or Goodwin villages have good stage based aged care properties in north and south Canberra. Stay away from Salvos and Anglicare. They can check the DOHA website for sanctions and issues regarding care in any Home throughout the country.

http://www.health.gov.au/internet/main/publishing.nsf/Content/ageing-age-page-canberra.htm

this link should help.

*NOTE. My wife has no affiliation with any of the aged care providers mentioned in this post.

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