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The ACT Building Industry. How do we seek redress?

By cranky 7 December 2012 30

I had a bulldoze – rebuild exercise on our house about 8 years ago. Love the result – brilliant design, works magic.

However, it has become apparent that the quality of the cement render is appalling. Rust showing through, cracks everywhere, a couple of spots where we are waiting for it to arrive on the ground.

HIA cover the builders arse, so where do I go to get any recognition/assistance/remedial action on this disaster? Sure, its cosmetic, but it sure is ugly, and will require fixing before the place could ever be placed on the market.

The builder will remain nameless for now, but surely we could establish a system where this incompetence is rectified by the industy itself.

What’s Your opinion?


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The ACT Building Industry. How do we seek redress?
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cranky 6:11 pm 15 Apr 13

An update.

Three problems, all as a result of incompetence.

One was the builder pouring a floor slab onto a double brick wall. A slip joint comprising two layers of a product described as “industrial alfoil’ should have been installed between the bricks and the slab to allow for movement. A total fail for the certifier overlooking this.

Second was using galvanised edge stripping to corners. This stuff rusted like crazy, allowing water to enter the brick/render joint, causing enormous damage to the brick/render bond.

Third, the builder used the cheapest bricks available. These have a smooth face. and the renderer should have used an adhesion promoting coating to the brick surface prior to rendering. But that costs, dosn’t it?

The result is a large area of render jackhammered off (not a real problem – most of it has very low adhesion) to be re-rendered by a professional.

I’d love to have some recognition that the Certifier, builder and renderer were less than competent, and for Govco to put compensation methods in operation.

GardeningGirl 10:10 pm 14 Dec 12

breda said :

Old suburbs like Reid and Ainslie have plenty of rendered houses over 50 years old that clearly did not experience the problems that the OP’s house did.

Are you seriously suggesting that this is the OP’s fault?

+1

(Btw I can’t say why it might be so but I kinda like “get-go”, though on the other hand there’s plenty of expressions that are like finger nails down the blackboard to me too.)

breda 5:48 pm 14 Dec 12

Old suburbs like Reid and Ainslie have plenty of rendered houses over 50 years old that clearly did not experience the problems that the OP’s house did.

Are you seriously suggesting that this is the OP’s fault?

cranky 5:37 pm 14 Dec 12

Trolly,

I’m really sorry you got out of bed on that side this morning.

The construction was brand new. No possibility of previous defects. I’m talking render cracks about 3mm wide. Nope, that is beyond ‘maintenance’, The rest is ‘100 year’ cracking, but in less than 8 years.

If we are comfortable with a domestic building here in Canberra having a ‘life’ of 80 years, and a motor vehicle having an 8 year life, would you be happy for the paint to fall off your new car after one year? With no comeback?

But where does one go to have a whinge? HIA and MBA consider their members to be blameless, so an ombudsman would be an excellent idea. Given the politics, I’d suggest there is no possibility of this office being created. Labor loves the money, Liberals protect their mates. (Check out how Smyth protected his lawyer mates income via CTP insurance).

The little guy is on a hiding to nothing given the way this town works!

troll-sniffer 2:21 pm 14 Dec 12

Fifty bucks says you’d rather spend 50 hours on a pointless blame exercise and fruitless legal action than get off your butt and do some maintenance. It is quite possible that the job offered to the renderer was always going to be troublesome, if the underlying building, surface etc was unsuitable. Everyone’s an armchair expert when they weren’t there and didn’t actually do the job. Just as it’s possible that the tradie was incompetent, it’s also perfectly possible that he (or she) used the normal quality materials, applied them conscientiously and generally did a good job, and it’s the actual building and conditions that have led to your problem.

Anyway I still reckon that by whinging you’re on a hiding to nowhere, better to deal with the problem with some maintenance and get another eight years out of the plaster before the next owner of your house comes on here and whinges about your shoddy work.

Alderney 12:56 pm 14 Dec 12

Madam Cholet said :

Pork Hunt said :

Madam Cholet said :

Neighbour of ours had a shocking render job done on his property. It was evident from the get-go, so I’m not sure that 8 years is going to cut it for re-dress. His is getting worse though and it’s only 6 years old from memory.

However, it is s only what he deserved for all the times his builders woke us up at an ungodly hour for months on end and parked in stupid places in order to put the carbuncle on top of his house.

If there are three words/phrases in the English language I hate, two of them are from the “get go”. The other is “straightaway”, alledgedly being the straight portion of a US race track.
They get on my nerves like finger nails down a blackboard.
I cannot express strongly enough in words how much they shit me to tears…

Sorry.

‘going forward’, I will ‘pro-actively’ use less americansation and generally annoying phaseology in my posts in order that your ‘ass’ does not make you cry.

If you’re going to Americanise your English, it’s Americanization.

Holden Caulfield 9:10 am 14 Dec 12

Frankly, it’s a s*** industry riddled with thoughtless and selfish arseholes. Is it any wonder there’s so many shonky bastards?

aevans 8:17 am 14 Dec 12

rosscoact said :

Madam Cholet said :

Pork Hunt said :

Madam Cholet said :

Neighbour of ours had a shocking render job done on his property. It was evident from the get-go, so I’m not sure that 8 years is going to cut it for re-dress. His is getting worse though and it’s only 6 years old from memory.

However, it is s only what he deserved for all the times his builders woke us up at an ungodly hour for months on end and parked in stupid places in order to put the carbuncle on top of his house.

If there are three words/phrases in the English language I hate, two of them are from the “get go”. The other is “straightaway”, alledgedly being the straight portion of a US race track.
They get on my nerves like finger nails down a blackboard.
I cannot express strongly enough in words how much they shit me to tears…

Sorry.

‘going forward’, I will ‘pro-actively’ use less americansation and generally annoying phaseology in my posts in order that your ‘ass’ does not make you cry.

If you had done that from the getgo we could have been zooming down the straightaway to the finish line.

This is really where the rubber hits the road.

rosscoact 5:08 pm 13 Dec 12

Madam Cholet said :

Pork Hunt said :

Madam Cholet said :

Neighbour of ours had a shocking render job done on his property. It was evident from the get-go, so I’m not sure that 8 years is going to cut it for re-dress. His is getting worse though and it’s only 6 years old from memory.

However, it is s only what he deserved for all the times his builders woke us up at an ungodly hour for months on end and parked in stupid places in order to put the carbuncle on top of his house.

If there are three words/phrases in the English language I hate, two of them are from the “get go”. The other is “straightaway”, alledgedly being the straight portion of a US race track.
They get on my nerves like finger nails down a blackboard.
I cannot express strongly enough in words how much they shit me to tears…

Sorry.

‘going forward’, I will ‘pro-actively’ use less americansation and generally annoying phaseology in my posts in order that your ‘ass’ does not make you cry.

If you had done that from the getgo we could have been zooming down the straightaway to the finish line.

King_of_the_Muppets 4:53 pm 13 Dec 12

Sadly we are going to see a lot more of this.

The fact is – buildings move. Some more than others depending on so many vaiables. Many of these may be beyond the contractors control, growing trees, dying trees, change in soil conditions etc Sometimes these cracks may be the fault of the contractor due to poor execution or lazyness.

With such a trend for the crisp rendered box I forsee canberra streets being filled with cracking render. As unfastionable as face brick and timber cladding appear at the moment they both allow for more movement, hide the bulk of its effects and are easier to fix.

If a building contract has a defects liability period its generally 6-12 months for residential projects.

I would suggest contacting the builder and discussing it with them. I would suggest that they might be willing to work with you to resolve this one. With work hard to find at the moment reputation is very important.

I would also suggest that you let the builder remain nameless on this forum. I find the process of naming people very unfair given they cannot defend themselves and one negative comment can undo years of built reputation.

I would like to declare that I am not a contractor/or builder but am in the industry.

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