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The Best Strata Managers in Canberra

11

Strata managers and property managers are often confused. While property managers oversee the running of individual properties on behalf of the owner, strata managers are responsible for entire blocks of properties, such as apartment blocks.

Property managers do things like collect rent, act as a mediator between tenant and owner, and keep tabs on the condition of the property. Strata managers, on the other hand, ensure legal and insurance compliance, administration, maintenance, finances, and more.

If you need a top-quality strata manager in the Canberra region, you’ve landed in the right place. In this article, we’ll share with you three competent and capable Canberra strata managers.

Ready? Let’s get started.

What Makes a Reliable Strata Manager?

Strata managers have a huge amount of responsibility so keep an eye out for the following traits to make sure you are working with a competent professional:

  • Diligent. The best strata managers are diligent and proactive. They have an eye for detail and are willing to go the extra mile to ensure everything runs smoothly.
  • Financial expertise. Most likely, your strata manager will take over your building’s financials. Ensure they are equipped with the right knowledge to keep your property sustainable.
  • Organised. Strata managers wear many different hats. As such, they must be organised. With insurance, tenants, owners, tradespeople, and others relying on them to keep things afloat, organisation skills will go a long way.
  • Experienced. As they say, practice makes perfect. Strata management can be a difficult role to fill. Years of experience at a successful property and a proven track record are must-haves.

What else would you add to this list?

Canberra’s Best Strata Managers

RiotACT’s editorial team has combed through 19 years of on-site comments to compile a list of the most recommended businesses according to you.

Vantage Strata

Vantage Strata

For expert strata, facilities, and building management services, you cannot go wrong with the capable and committed team at Vantage Strata. With property knowledge and expertise spanning decades, their incredible staff take full responsibility for all facets of your management needs. Your property is in safe hands with Vantage.

Their Canberra strata managers are leaders in the industry. With a unique corporate structure, Vantage Strata is able to customise their services to meet your specific needs. Whether you own just a few units or a multi-level, multi-use development, they can help.

90/43 Constitution Avenue
Reid ACT 2612
Independent Strata Management

Independent Strata Management

Independent Strata Management is the largest, most experienced Strata team in the ACT. From managing dual occupancies to some of the largest residential buildings in Canberra, the team have extensive experience and knowledge in managing complexes with varying needs and requirements. Each complex is allocated to both an individual Strata Manager and a Strata Business Unit, ensuring there is a team of professionals available to help. The Strata Managers are supported by inhouse insurance, administration and accounts teams which means they are able to focus on providing you and your complex with the best service and support.

Level 2, 91 Northbourne Avenue
Turner ACT 2612

Signature Strata

Signature Strata are well known within the region for their experience and expertise, having a combined experience of more than 30 years in strata management services. Signature Strata is committed to providing compelling services to a variety of strata community sizes and classes including residential, commercial and mixed use schemes.

Professional, practiced and knowledgeable strata managers have been selected by Signature Strata to ensure their clients have unwavering trust and absolute confidence in the services they provide.

Your experience with Strata Managers in Canberra?

Thanks to our commenters who have provided insightful feedback on the best and worst Canberra Strata Managers.

If you believe we have got it wrong, please let us know.

Please comment below detailing your experience with Canberra based Strata Managers. Who would you recommend? Who would you use again? Who would you steer clear of?

What’s Your opinion?


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11 Responses to
The Best Strata Managers in Canberra
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Braedan Kidd 9:45 am 25 May 18

I’ve dealt with a lot of Strata Managers through my Property Management company here in Canberra; I definitely rate Vantage up there at the top. The buildings feel better maintained and my calls and emails actually get returned (shock horror) when we need something.

Josh Mulrine 12:46 pm 24 May 18

I just moved into my new unit on the Kingston Foreshore and Cathy the strata manager at Vantage Strata got me a trailer to use to move my furniture in. I was so impressed!

K_c24 11:45 am 21 May 18

I don’t know who the best strata managers are, but definitely stay away from McNamees. They’ve had a stranglehold on the Canberra industry for far too long and long ago lost any desire/motivation to actually provide anything resembling good customer service or value for money. They are interested only in collecting levies, taking their cut and doing very little else.

Alex Nicolson 12:30 pm 13 Jul 17

We are also using Civium Strata and are looking for a replacement. They have links to all the insurance companies and get a 20% kickback, do very little, charge a lot and even charge us for $528pa for bank fees. Managers change every six months.

Joe Jacob 12:12 pm 09 Jul 17

My experience with Civium strata was extremely disappointing. Please choose somebody else.

smithycbr 8:39 pm 16 Sep 12

Chippie said :

I currently have a unit managed by ACT Strata. In the four years since we’ve been using them we’ve had the one manager. ACT Strata have given us excellent service and managed to finalise work that the previous manager had failed to do over several years.

I had Independent managing another unit and we had three managers in 12 months so lots of time was wasted with repeated handovers. Financially everything was well done.

I’ve heard Capital Strata recently got taken to ACAT – apparently they can’t understand the Unit Titles Act and thought they could take over the role of the Executive Committee. Other friends who have them as manager said they promise exceptional service to get the job and then make excuses as to why they can’t deliver – even blaming the weather for not producing proper financial statements.

There’s also City Strata – haven’t heard much about them but worth a look.

Try to get references and ask questions such as how many complexes have left them and why. The Owners Corporation Network may also be able to assist as they have good knowledge about the various manager’s reputations.

We moved to Capital Strata, they promised us exceptional service alsol and we havent received that – avoid them !!

berner 5:29 pm 12 Sep 12

It seems good service is linked to good individuals rather than the companies. I had terrible service for years from independent body corp and we finally sacked them. However it was a difficult decision because in the last few months a very good new staff member worked well for us. Unfortunately it was too little too late.

Chippie 11:28 am 04 Sep 12

I currently have a unit managed by ACT Strata. In the four years since we’ve been using them we’ve had the one manager. ACT Strata have given us excellent service and managed to finalise work that the previous manager had failed to do over several years.

I had Independent managing another unit and we had three managers in 12 months so lots of time was wasted with repeated handovers. Financially everything was well done.

I’ve heard Capital Strata recently got taken to ACAT – apparently they can’t understand the Unit Titles Act and thought they could take over the role of the Executive Committee. Other friends who have them as manager said they promise exceptional service to get the job and then make excuses as to why they can’t deliver – even blaming the weather for not producing proper financial statements.

There’s also City Strata – haven’t heard much about them but worth a look.

Try to get references and ask questions such as how many complexes have left them and why. The Owners Corporation Network may also be able to assist as they have good knowledge about the various manager’s reputations.

taninaus 7:43 am 20 Jun 12

XO_VSOP said :

Doug omara leads the ray white team best in town.

Nope sorry VSOP I have to disagree – in my experience with the Strata side it is more the former than the latter with Ray White.

peterw 8:17 pm 19 Jun 12

Our body corporate has found Stephen Maxwell from A.C.T. Strata Management Services to be excellent – although I’m not sure you can specify that you want him as your strata manager. Previous strata managers employed by this company assigned to us have been, respectively, excellent and woeful…

XO_VSOP 1:06 pm 19 Jun 12

Doug omara leads the ray white team best in town.

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