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Trash forgotten in West Macgregor

By wildturkeycanoe - 15 January 2011 17

Our bins were supposed to be picked up yesterday [Thursday].

They were still full at lunchtime today so I called Cleanaway. He said they had some issues with trucks but were getting around to picking it up, but if it wasn’t collected soon to call back.

At 4pm I called again because no-one had been and the lady said the trucks were doing the rounds and it’d be taken care of.

At 7pm I called again but there’s no answer [not surprising] so it looks as though a whole section of the suburb [that I know of] will have to find somewhere to store their rubbish till Monday.

Like many we already have a full bin and if it’s overfilled there is a chance they won’t collect at all.

So, what do we do with the overflow?

Maybe the office of TAMS has a doorstep we can dump on!

Not happy, considering how much we pay for these services.

Where are their after hours contacts?

Oh, there are none. Rubbish, in my opinion.

What’s Your opinion?


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17 Responses to
Trash forgotten in West Macgregor
Gerry-Built 10:56 am 16 Jan 11

Jamika said :

…a little perspective on the severity of your so called ‘garbage problem’. You really do have nothing to whinge about.

I fail to see how you think that OP, in any way, tries to make out that this is as big a deal. YOU are the one trying to make out that OP thinks this is a big deal. The OP makes it clear that wildturkeycanoe is dissatisfied by the response given after bins were not collected on the appropriate day, nor the day after. Clearly there *is* a problem, but not every problem has to be as immense a disaster, possibly the biggest in Australia’s history, to be of interest to our own community. If something isn’t done, the problem likely persists or gets worse.

Good Luck to your family, relatives and friends up there (and anyone else reading this in a similar position) – I hope it hasn’t been too big a drama for them personally. It has been really wonderful to see how the Brisbane community (as well as the other communities affected) has come together to support each other at such a difficult time (much the same way as Canberrans did after the ’03 fires).

However, the only person making any unreasonable comparison between the “bin crisis” and the “flood crisis” on this here post, is you.

wildturkeycanoe 9:55 pm 15 Jan 11

Yay for all those who are comparing this with the QLD crisis. Like I didn’t already know that!! Does a major catastrophe mean that we all stop living our normal lives and should now ignore all the rest of our problems no matter how trivial?? There are bad things happening all over the world all the time and to use that as a reason not to complain is just..well, nonsensical.
I was trying to stimulate a response as to whether we were the only ones or does this occur regularly as it’s the first time for us in 12 months of living here. Making the relevant inquiries obviously did nothing to help.
Our bin is totally full, the one inside needs emptying and I would not even consider the option of double bagging and placing it outside for later collection [garage doesn’t have room because newer houses don’t leave any room for normal sized cars let alone anything else]. The stray/domestic cats in our neighborhood would have a field day with that kind of goodness sitting beside the house, not to mention the flies, ants, and magpies [yes, I’ve seen them tear open rubbish bags to get at the goodies inside]. There are bins all through our street that are overfull and if Cleanaway wanted to get particular about things they wouldn’t hesitate at missing the non-conforming overfull bins in spite.
I did contact TAMS and left a message for the contract manager so maybe our local member might be the next step. At least I now have an idea that this does happen elsewhere and it’s not an isolated incident.
Yes there was a problem but I would have thought that making the relevant phone calls would have achieved an amicable outcome. For now I’m considering getting one fifty-second of my rates back for them not fulfilling their obligations.
Nevertheless, I’ll think about the flood victims for all you while I pick up the scraps left trailing down the road and blowing away into the “clean” suburbs who had their rubbish taken away as normal.

Jamika 9:03 pm 15 Jan 11

Pork Hunt said

“Well we aren’t in Brazil or Queensland.
Missing a collection becomes real fun when local wags with a skinful of piss decide to knock all the bins over which by now will have been sitting in the sun for a day or three.”

Well then you have a bogan problem, don’t you? Not so much a rubbish problem. I know you might regard the bogans as society’s waste, but I am not entirely sure they fall under Cleanaway’s purview

And brilliant riposte on the “We aren’t in Queensland and Brazil”, by the way. Speaks volumes for your compassion and your mastery for stating the obvious. However, my whole mob and many of my friends and family are. I am pretty sure they don’t think much of your defense of NW Canberra’s garbage problem when they have been out in the streets all day dealing with a real mess. I know you probably have a genuine grievance with the supposed ‘lack of service’ that TAMS/Cleanaway provide, but I can assure you they are about as good as it gets in this country. The whingeing that is going on in this thread does not portray Canberrans in a very strong light given the events of the past week. After fleeing Queensland 3 years ago to live (happily) in the ACT, the general attitudes of entitlement by some Canberra-types – in contrast of those of the people of my home state – have me a little worried. Without actually wanting to move back to Queensland, I think I will refer to myself as a Queenslander for a little bit longer – if only to distinguish myself from being identified as a Canberran. So yeah, once again, a little perspective on the severity of your so called ‘garbage problem’. You really do have nothing to whinge about.

bigfeet 5:49 pm 15 Jan 11

Jamika said :

Oh goddamn, what a major crisis this is! They haven’t managed to collect your bins this week. I feel so sorry for you. You and your family must be suffering terribly. I am sure the nation is behind you as you struggle to overcome this tragedy. Forget the Queensland floods (or the similar crisis in Brazil) because they really have nothing to complain about, do they? I mean, at least they have teams of people working to clean up their rubbish.?

So you are saying that unless your issue is greater than or equal to the worst thing currently being reported in the media you have no right to complain?

Pork Hunt 4:22 pm 15 Jan 11

Jamika said :

Oh goddamn, what a major crisis this is! They haven’t managed to collect your bins this week. I feel so sorry for you. You and your family must be suffering terribly. I am sure the nation is behind you as you struggle to overcome this tragedy. Forget the Queensland floods (or the similar crisis in Brazil) because they really have nothing to complain about, do they? I mean, at least they have teams of people working to clean up their rubbish.

Okay, maybe the excessive sarcasm is tacky, but I was dismayed at your whinging over such a trivial thing as a missed garbage collection.

Having said all that, I do wonder why TAMS provide such tinsy little garbage bins. Do Canberrans produce less rubbish than people in the rest of the country?

Well we aren’t in Brazil or Queensland.
Missing a collection becomes real fun when local wags with a skinful of piss decide to knock all the bins over which by now will have been sitting in the sun for a day or three.

Grumpy Old Fart 3:18 pm 15 Jan 11

Doesn’t happen on the Southside what is about the Northside and attracting rubbish……

CraigT 1:02 pm 15 Jan 11

Who cares if the ACT government can’t pickup your rubbish in time? They have far more important things to worry about, such as legalising homosexual “marriages” and helping imprisoned criminals shoot up smack as per their human “rights”.

Jamika 12:10 pm 15 Jan 11

Oh goddamn, what a major crisis this is! They haven’t managed to collect your bins this week. I feel so sorry for you. You and your family must be suffering terribly. I am sure the nation is behind you as you struggle to overcome this tragedy. Forget the Queensland floods (or the similar crisis in Brazil) because they really have nothing to complain about, do they? I mean, at least they have teams of people working to clean up their rubbish.

Okay, maybe the excessive sarcasm is tacky, but I was dismayed at your whinging over such a trivial thing as a missed garbage collection. The municipal services work pretty well in the ACT (I’d say better than just about anywhere else in the country – and I have lived in many, many different places), but occasionally something goes wrong. It’s hardly a matter for complaint. If they don’t collect your rubbish for several months – as was the case in Naples, Italy a couple of years ago – you would be justified in feeling a little frustrated. So please, a little perspective.

Having said all that, I do wonder why TAMS provide such tinsy little garbage bins. Do Canberrans produce less rubbish than people in the rest of the country?

Gerry-Built 11:23 am 15 Jan 11

dazzab said :

If this is the worst thing that has happened to you this week then IMHO you are doing quite well. Have a look around at what’s going on in the world, having your rubbish picked up a day late doesn’t seem like that big of a deal to me.

…except that we are lucky enough not to be currently affected directly by any disaster or emergency unlike some of our country-mates right now. However, we do pay high rates for these services (as mentioned in OP) and the ACT Government pays big money for these services to occur… definitely let your local reps know – without that knowledge, how are they to know that these services are not being delivered? So it isn’t earth-shattering that rubbish wasn’t collected on time, but it certainly is a little inconvenience to regular routine…

Ours, in Dunlop (West of Ginninderra Drive, coinciding with Macgregor collections), were collected at after 4pm yesterday. We are ‘normally’ looked after by 9am Thursday. However, in the last few months, both recycling and rubbish collections have been delayed and unpredictable – and if there is an issue, it *is* time to talk about it and get something done about it (even if that means rescheduling in the short or long term). Not yet time to get miffed/upset/weepy/angry…

Also – the trucks have been dropping noticeably more oil when they stop at bin locations – I wonder if that is related…

basketcase 10:57 am 15 Jan 11

Email your “local member” as well as the minister responsible. If you don’t, they (or rather their staff) will blithely think that all is hunky dory with the system.

Next time you see Mary Potter at the shops, ask her why, (she will reply in 10 weeks) and ask her how to seek a proper and timely response from government.

Shit happens, but there has to be a proper mechanism to correct the problem(s)

As we are stuck with a bunch of elected representatives who do nothing, we should be proactive into forcing them to earn their keep, rather than allowing them to wander round the country side with a gaggle of parasites and sycophants to get a nice warm feeling of their own self importance.

far_northact 10:07 am 15 Jan 11

Mine was forgotten last week. Just leave the bin out and they will get to it. I’m sure they didn’t do it just to ruin your weekend and make you think of special arrangements for your excess rubbish. If you can’t pack it in further, double bag it and leave it in your garage until the bin is emptied. Think solutions.

beejay76 10:04 am 15 Jan 11

We’ve been having horrible problems with garbage collection up here in Franklin. In the last two months either garbage or recycling has been late every single week. Garbage I’m not too worried about, as we don’t generate much, but our recycling bin is full every fortnight and we have had to chuck recyclables in the bin because of this shoddy service. I mut say, though, once they picked up on a Saturday, so leave your stuff out – you never know.

I called Canberra Connect to finally complain and was told to call Cleanaway. The lady at Cleanaway basically said the management doesn’t give a sh*t. So next time they fail to take it away on time, I’m complaining to management, and I’m going to give TAMS a whole heap of it as well. We’re paying for the service, the least they can do is deliver it.

Dazza, I don’t think it’s earth shattering, either (hence it took so long to comlain) but the problem we get around here is that the longer it’s sitting there, the more likely it is to be attacked by dogs/ blown over/ stolen by joyriders (don’t ask) etc etc. Also, I’ve seen my neighbours, who obviously generate a lot more waste than us, really struggling to get their rubbish in the in that’s been awaiting collection for two days. It’s quite unsanitary to expect them to live with rubbish piling up in their house for days.

dazzab 9:07 am 15 Jan 11

I’m sure by now it’s been picked up. I live close by and ours was done on Friday. There have been a few times over the years where it’s been a day late but overall it’s quite a consistent service.

If this is the worst thing that has happened to you this week then IMHO you are doing quite well. Have a look around at what’s going on in the world, having your rubbish picked up a day late doesn’t seem like that big of a deal to me.

Ian 8:42 am 15 Jan 11

Did you call TAMS as well as Cleanaway? I’d be putting the responsibility onto TAMS who are responsible for the service. Still won’t get your rubbish collected till next week though.

Kitty7 1:37 am 15 Jan 11

Get used to it. I live in Holt, and have had this happen a lot in the last year. Phone calls have done nothing to stop it happening, but occasionally they choose a different street to forget about.

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