“This milestone for the Walk-in Centre indicates that the Canberra community appreciates the Walk-in Centre as an additional tier to the ACT Health system,” the Minister said.
The Centre opened to the public in May 2010, offering fast, free, one-off advice and treatment for a range of minor illnesses and injuries, such as cuts and bruises, minor infections, strains, sprains, skin complaints, coughs and colds.
Where necessary, clients are redirected to more appropriate services such as their GP or the Emergency Department.
“Satisfied clients continue to provide feedback on the friendly, efficient and thorough treatment they receive by the staff and nurses and indicate that they would use the service again.”
“I would like to thank and congratulate the Centre staff for their hard work and efforts in making this new model of care work,” Ms Gallagher said.
The Centre will be externally assessed after its first year of operation and inform decision about extending the model to other areas of Canberra in the future.
Staffed by trained receptionists, Nurse Practitioners and Advanced Practice Nurses, the Centre is open 7am- 11pm 365 days a year with no appointment necessary.