30 October 2007

Gungahlin - Smoke Signals now required

| Growling Ferret
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I understand why nobody else had posted this from Gungahlin, as the region has suffered a Comms blackout last night.

It seems a contractor may not have Dialled before he Dug, and the fibre optic cable to Gungahlin Exchange has meant that much of Gungahlin is home telephone and broadband free since about 2pm yesterday.

Does anyone have any more information? I have not found anything on line

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A question to Jonathon Reynolds, is that as an aspiring Liberal Party candidate for the seat of Molonglo, what will you do to fix the phones and get the trains running on time?

There should be path redundancy in the phone network if there is not then Telstra should be shot. Don’t give me this rot about costs, because that is nonesense, redundancy is a basic service. No city should suffer an outage like this because one bearer was broken.

hingo_VRCalaisV69:38 am 31 Oct 07

I’m sure if I could actually get broadband in Ngunnawal, this would have pissed me off. Its never ceases to amaze me that I had broadband in a 100+ year old house in the country town of Orange but I can’t get broadband in a place thats about 10 years old in the capital of Australia.

captainwhorebags8:54 am 31 Oct 07

I’m sure this will really help Gungahlin get some government departments to move out there.

Vic Bitterman10:01 pm 30 Oct 07

Who else remembers when Marty was on FM104.7? Quite a few years back and he’d do his prank calls.

One of his best was posing as a roadside worker from some construction company who had chopped through telstra’s cable… he even had earthmoving sounds running in the background…

Piss funny listening to the person from telstra being pranked trying to get the info out of Marty exactly who he was and where he was located, Marty was of course pretending he didn’t want to give the info away and wondering what penalties it was for performing such an action.

Because it’s expensive and people don’t want to pay for it. Your ISP has the option of laying its own redundancy but doesn’t, its not always Telstra’s fault.

Jonathon Reynolds6:28 pm 30 Oct 07

@Growling Ferret…

Just noticed that you posted this story at 9:11 … hope that wasn’t a portent of a potential terrorist attack on the phone lines!

Jonathon Reynolds6:26 pm 30 Oct 07

It does beg the question to be asked…. why is there no redundancy on the fibre-optic backbone bearers? Isn’t redundancy standard practice these days?

If it is this easy to take out Gungahlin and sizable chunks of Belconnen then some serious questions need to be asked.

Our house was affected by the outage yesterday.
Not knowing why our internet was down, I called bigpond support about 6.30pm.

I spent about 30 mins talking to the support person, who couldn’t understand why our internet was down. ABC news reported the outage at 7, which I was watching in the background.

I found it unbelievable that ABC news could know about the outage, yet the person manning the bigpond support desk didn’t have a clue.

hairy nosed wombat12:57 pm 30 Oct 07

It was horrible, I could not spend time on Facebook, i had to (gasp) spend it with my family instead

captainwhorebags11:02 am 30 Oct 07

Jazz – not through the same pits they don’t.

It’s not rocket science.

Growling Ferret10:53 am 30 Oct 07

Nothing to do with Sonic this time Thumper – from what I have heard, it was a contracter in Civic who forgot to dial before a dig…

Lord Mælinar10:48 am 30 Oct 07

The first shots fired by the GDE vengeance warriors perhaps ?

This sort of thing (though on a much smaller scale) has been happening near construction sites in civic for the last few months. Apparently (and I’m not making this up!) the construction crews do not have maps, or any idea, of where phone lines run underground, and so are finding out where they are by digging through them.

You’d think they’d know EXACTLY where the exchanges were though!! We all make mistakes, but that one’s pretty bloody monumental.

Captainwhorebags , all good except at some point the routes have to converge to get into an exchange.

this message was posted from harrison. the fault was caused around 2. telstra didn’t let ISP’s know until around 3 which made troubleshooting with them quite difficult, my service was restored around midnight

Jonathon Reynolds9:44 am 30 Oct 07

Gungahlin is back up… I can access my Linux server running at home.

captainwhorebags9:38 am 30 Oct 07

I would have thought that someone in Telstra had heard of route diversity.

no lines in most of west belco for most of the evening too!
ATM’s, TAB and EFTPOS smashed accross the range too.

You’re FIRED!!

Not just one fibre cable growling ferret. From what i heard on the radio thismorning the clown in question cut through 8 fibre optic cables for telstra services. The resultant outage apparenlty affected 12,000 phone services and an estimated 14,000 internet services.

Oops..

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