10 December 2024

AusPost seeks stamp of approval for price hikes, but first the ACCC wants your view

| James Day
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Australia Post worker sorting mail

While the ACCC doesn’t have the power to approve the proposed price increase, it will notify Australia Post if it objects to it. Photo: James Coleman.

The nation’s competition regulator (ACCC) is seeking feedback from businesses and consumers on Australia Post’s draft proposal to increase fees, stemming from its loss of $361.8 million in the past financial year.

AusPost is looking to increase its basic postage charge by 20 cents from mid-2025, along with the price of delivering reserved ordinary small letters and ordinary large letters.

It is also proposing to lift the price of a range of its other reserved-letter services. This includes the cost of priority labels by 30c (from 70c to $1), which, combined with the proposed regular stamp price increase, means priority ordinary small letters are suggested to rise by 50c (from $2.20 to $2.70).

However, AusPost will not increase prices for concession stamps (60c each) or stamps for seasonal greeting cards (65c).

Consultation on these increases is open until 22 December, 2024, and includes a short survey.

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Following a review of the postal services’ modernisation last year, the Department of Infrastructure, Regional Development, Communications and the Arts recommended the government include a package of reforms to legislation affecting the performance standards of AusPost.

In April this year, some of these consequential amendments came into effect, including:

  • Reducing the performance standards for letter delivery frequency from every business day to every second business day (while parcels are still delivered daily)
  • Relaxing the performance standards for regular letter delivery timetables by one business day
  • Removing the performance standards for the delivery of priority letters.

The Federal Government also noted in its announcement a year ago that it would work with AusPost to develop a pricing oversight mechanism to provide more certainty over a longer-term price path for basic postage.

Table showing Australia Post price increase plan from mid-2025

AusPost says it will propose increasing the basic postage rate by 15c in July 2026 and July 2027. Source: AusPost.

In its reasoning for the price increases, AusPost said that despite improvements with its modernisation reforms and recent price increases, it still suffered a loss of $361.8 million in the 2023-24 financial year.

“We expect that it will continue to generate losses, and that these losses will grow substantially from the 2025-26 financial year unless further price increases are implemented,” AusPost’s draft price notification read.

“This is due to the ongoing decline in our letter business, as both senders and receivers continue shifting from physical mail to digital alternatives.

“In the 2023-24 financial year, letters volumes fell to levels we have not seen since the 1950s, while Australia’s population has trebled over the same period.

“Delivering a decreasing number of letters to a growing and increasingly dispersed network of delivery points fundamentally challenges the economics of letter delivery – a challenge that is being faced by many postal agencies around the world.”

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Following this consultation process, the ACCC will release a preliminary view on the draft price notification in early 2025. AusPost may then lodge a formal notification of a price rise with the ACCC.

The company must also give written notice of the proposal to the Minister for Communications Michelle Rowland. It can only increase the basic postage rate if the Minister does not disapprove the proposal within 30 days.

Original Article published by James Day on PS News.

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Charge recipients to receive mail that comes from overseas in a primarily one way flow.

If something is posted to Australia from another country my understanding is that Australia Post gets paid nothing to deliver it.

That’s OK if the amount of outgoing mail to that country is roughly equal to what comes from it but some countries are receiving SFA mail from Australia while Australia is importing hundreds of tonnes a day from those countries via the mail system.

Australia Post should be able to recover it’s costs from those people mail ordering stuff from overseas.

Yeah as soon as they can go back to guaranteed next day delivery on express post, we will think about it. You are well past being able to use covid as an excuse for crappy service.

Capital Retro12:08 pm 04 Dec 24

If they stopped all the woke nonsense they would save a lot of money and these price rises may not be necessary.
An example is on the back of an Express Post letter size envelope where the sender’s details are to be filled out.
One of the questions is: “Name of traditional place if know…..” Good grief! what relevance does this have?
Australia Post are removing the traditional mail boxes in streets in the middle of the night and at the same time they are closing agencies.

Exactly how much money, on the scale of 1 to 10 million dollars do you think you’re going to save by not acknowledging traditional place names?

This will be good.

Capital Retro1:54 pm 04 Dec 24

Hope I didn’t interrupt your play-school nap but when a business sets up virtue signaling and woke values on the scale Australia Post does it has to be maintained. You know, jobs, targets, reports etc. That costs money but delivers no new efficiencies.
Here is an example of what they subscribe to: ““Australian society values respect for the freedom and dignity of the individual, freedom of religion, commitment to the rule of law, Parliamentary democracy, equality of men and women and a spirit of egalitarianism that embraces mutual respect, tolerance, fair play and compassion for those in need and pursuit of the blah blah …”
It’s not good, it’s bad.

“Hope I didn’t interrupt your play-school nap”…. besides insults that would make a kindy kid cringe, how much would be saved by not recognising Indigenous names Capital?

Back your claim up.

Not surprised you can’t back up your claim Retro…it really was a silly thing to post.

This is some of your best embarrassing dribbling CR……

I’m sure one extra line on an address label will solve hundreds of millions of dollars of losses…..

Sure thing….

Maybe your last line gives you a clue – that those are the spaces where actual savings are made, not worrying if an address label has 4 or 5 or 6 lines on it lol.

Often wait an hour in gunghalin to see someone at the post office according to most articles I’ve read offices are closing and it’s because of the move away from cash yet everyone I see in there is for mail they reckon there is not enough traffic even though they are always packed seems like an excuse from a ceo who posted a 350 mill loss to the company but still got a bonus

Why just make stuff up?

Its got nothing to do with the ‘move away from cash’, and everything to do with the fact that letters effectively are dead – and a huge loss maker for Aus Post (who still has obligations around delivering said services), while parcels continue to be a huge boom that offsets that to some degree.

There are significant fixed costs with maintaining post offices, so smaller ones are simply not sustainable from a head office perspective.

It has zilch to do with said move away from cash.

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