16 July 2021

ACT Health assures data accuracy after Check In CBR glitch, Victoria locks down again

| Dominic Giannini
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Rachel Stephen-Smith

Health Minister Rachel Stephen-Smith. Photo: Dominic Giannini.

Canberrans have been assured that the back end data gathered by the Check In CBR data is accurate after some people reported seeing incorrect check-in information on their devices.

One user said their phone would display the previous place they checked in when scanning a new QR code.

Health Minister Rachel Stephen-Smith said she had heard reports of the issue.

“We have been assured by ACT Health that the information in the back end being received in their system is accurate, but there is a bit of a glitch in the way it is presenting,” she said.

Ms Stephen-Smith said Canberrans should also ensure the app is regularly updated as patches and new versions of the app are pushed through regularly to resolve glitches and improve functionality.

The check-in app became mandatory for a suite of new businesses and public transport from yesterday (15 July), the same day ACT Health announced restrictions on people travelling from Victoria after the state was plunged into its fifth lockdown.

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Stay-at-home requirements are now in place for anyone who enters the ACT from Victoria and will remain in place until 11.59 pm, Tuesday 20 July.

Those subject to stay at home orders can only leave the residence for an approved essential purpose.

Anyone who has been to Victoria on or after Thursday, 8 July, up until the new requirements came into place at 11:59 pm Thursday, 15 July, will need to fill out an online declaration form at covid19.act.gov.au.

No travel to and from Victoria should be undertaken at this time, the government said. Canberrans are also being told to reconsider their need to travel interstate with lockdowns in force in Victoria and Greater Sydney, and cases numbers rising in other jurisdictions.

Non-residents are now unable to enter the ACT without a valid exemption. Travel from Greater Melbourne was already banned before the new restrictions were announced.

There have been 3732 declarations for people arriving from Greater Melbourne in the past two weeks since requirements were brought in, 1951 of whom are ACT residents.

There are no close contacts and one casual contact from the region.

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ACT Policing continues to carry out compliance checks, focusing on construction sites following a positive case on a Goulburn site last Friday (9 July).

All sites checked were compliant with the ACT health directions, ACT Policing reported this afternoon.

Police have also stopped more than 1300 drivers to speak with them about the current health orders and conducted 300 in-person compliance checks in the past week.

Three people have been directed to leave the ACT in the past week, including two people who tried to check into a Greenway Hotel yesterday (15 July).

ACT Policing received 36 reports of non-compliance from the public this week, but all were determined to be minor breaches and no further action was taken.

Eight Sydney teenagers were fined in Batemans Bay for flouting COVID-19 travel restrictions, and NSW Deputy Premier John Barilaro’s daughter was fined $1000 for failing to follow restrictions.

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Check in was fine – aren’t you supposed to be able to check out when you leave?

No, Tilly, that’s the NSW app that allows you to check out too.

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