Last week, I ordered a few things from Marks & Spencer online (M&S is possibly the thing I miss most about living in the UK). They had free international delivery on orders over 30 pounds which was a bit of a bonus. To my great delight and surprise, after placing the order on Monday evening, a parcel arrived on my doorstep on Friday morning. From the UK – with no delivery cost.
This made me wonder why it is so hard to come across this sort of service within our fair shores. For online shopping, delivery prices are high and sites are often ‘clunky’ to use. I had assumed that delivery charges were so much lower in the UK due to government subsidy on their postal service, but the M&S order arrived via DHL Express, which isn’t subsidised (as far as I’m aware).
The only local online ordering experience that has come anywhere near this is Birdsnest, which is a fashion retailer based out of Cooma. The site and service is efficient and friendly, but even they couldn’t match the free delivery.
I do have a desire to keep my money within the country. Has anyone had a great local (as in Australian) online experience that they care to share?