28 June 2013

Canberra's wheelchair accessible taxi service a success

| Barcham
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According to Simon Corbell, Canberra’s wheelchair accessible taxis have become easier to access and are being used more frequently since the Wheelchair Accessible Taxi Centralised Booking Service (WCBS) was brought into effect in December last year.

“The first six months of operation indicates the WCBS has met key performance measures and is providing an excellent service for both WAT users and the majority of WAT operators and drivers,” Mr Corbell said.

“It is positive to see the number of WAT hirings has increased by 27% for the 2012-13 financial year compared with the previous year.

“Reporting shows that between July 2012 and May 2013, more than 94% of WATs arrived within 18 minutesduring peak times (weekdays from 8am to 10am, and 3pm to 5pm).

“Outside of peak times during that period, more than 86% of WATs arrived within 10 minutes, and almost 95% arrived within 20 minutes.”

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The Minister should email his good news to the disability advocates who booked wheelchair accessible taxis a week in advance but were unable to use it, because it never turned up at the airport, and missed appointments at Parliament House as a result.

They may have a different view.

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