Skip to content Skip to main navigation


Experts in Wills, Trusts
& Estate Planning

Continued disappointment in Gungahlin

By T1G3R - 17 November 2009 32

So I recently moved to Gungahlin with my family. Lovely place, lots of people I know in the area and a decent enough town centre. I then decided to arrange to connect the internet, I got my line transpositioned with Beagle. I did expect it to be slow but everynight between 9pm and 11pm the line drops, cannot establish ppp server connection. I’ve been told many times it’s my router which i think is untrue, unfortunately i’m yet to test it as now I have to buy  another $200 router just to “test” this one. Even if it’s faulty the ISP that sold it to me won’t give me a refund which again another pain in the butt. Anyway I’ve moved on and i’ll try figure it out and fix it later, i might even have to change it to an ADSL1 line which is just as expensive.

I used to live in Melbourne and I love the herald sun as it has news that was relevant to me and that I can enjoy.  I called the Canberra times since I had no idea where to start to try get a subscription. They then told me call my local news agency. I called and they then told me “No we do not deliver because of the odd times the paper gets delivered”, fair enough. I then proceeded to call another news agency close by to the Gungahlin area. Turns out they are happy to deliver but it’ll just be a day late but they only service their area, such as Watson, Dickson and Lyneham. I then called the local news agency in Gungahlin to be told “no, no we just can’t do it”. Not really an acceptable answer to me. Unfortunately for me I’m still suffering from severe anxiety with other mental illnesses and I cannot leave the house without supervision, so picking up the newspaper is out of the question, even though that’s what I used to do almost every day.

At first I was excited to be moving out to Gungahlin with but now I see it as one big headache. I also heard Dunlop has similar connectivity issues. When will life start getting a bit easier? I already know that Telstra  is just going to sit on their hands and not fix any infrastructure in the new suburbs but instead place FTTH (fibre to the home). which again is a very EXPENSIVE service to have. In my eyes our capital is missing a fair bit that the big cities have. What I see is neglected nature strip, poor infrastructure and no light rail for an ever expanding city. I know this sounds more like a rant than an article but I just wish our capital was an easier place to live. I believe we just need to speak up and someone will listen.

What’s Your opinion?

Please login to post your comments, or connect with
32 Responses to
Continued disappointment in Gungahlin
Showing only Website comments
Newest to Oldest
Oldest to Newst
VYBerlinaV8_is_back 9:39 am 31 Jul 12

You should try Dunlop. Both of the people there with Internet access reckon it’s great.

MissTake 9:26 pm 30 Jul 12

Comment #20 by Chop71 has it 100% correct.
Also, Newsagents are restricted to deliver only to suburbs that they are contracted to deliver to and cannot deliver outside these areas. You can only SUBSCRIBE to the Herald Sun if you are a Victorian resident. Having a HS or AGE home delivered would only be possible the following day. But this isn’t an ideal situation for the customer, nor viable for the Newsagent. It is unfortunate, but that is just the way it is. The paper can be picked up in store on the day of press, but this could be anywhere between open of business and midday depending on arrival times. One must also take into account, hold-ups related to bad weather and truck break-downs, traffic etc. What might seem like quite an easy task to us is actually a more involved process behind the scenes.
FYI – Gungahlin Centre News is currently contracted to deliver to Gungahlin, Harrison and Franklin. Other suburbs in the area are delivered by Evatt and Hawker Newsagencys.
For those interested in the Canberra Times… You can subscribe through them directly, which also means that they also deliver it themselves. Or you can bypass them and get the Newsagent to deliver it and have a bill sent to you.
And yes, Canberra misses out on a lot. As a capital city, THE capital city, we are way behind and left out.

Gungahlin Al 9:37 am 20 Nov 09

bd84 said :

Telstra are too lazy to do anything about fixing anything, best of luck there.

Not lazy – anticompetitive. If they upgrade it, then they have to share it. So they let us all rot.

Hatter64 said :

Some Locals objected to Govt agencies moving into the area so we lost millions of dollars in revenue. Many shops suffered.

Who and when, may I ask? (Your other points are well made.)

Anna Key 8:10 am 20 Nov 09
T1G3R 9:54 pm 19 Nov 09

Ari said :

The Canberra Times does deliver.

Ring (02) 6280 2222 and ask for subscriptions or email

Or is your illness so bad you can’t walk out to your front yard to pick it up?

Sorry but i’m not after “The Canberra Times”, I rather “The Herald Sun”. My illness does give me a hard time as I get breathless as soon as I jump in the car, I can only manage a very short drive at the moment, such as picking up my niece from the local school. If I could go out and get the paper than I wouldn’t have this issue.

Grrrr said :

Yes, the ADSL situation in Gunghalin is dire. To see what you can do about it, check out

Thanks for that too, i was having a hard time finding it, google isn’t my friend haha. Ah well I persoanlly believe Telstra screwed it all up on purpose so we spend more than $100 just for a lousy quota. 3G doesn’t have good pings and is unreliable unless it’s with Telstra as they have more towers and closer together, then again its going to be very expensive. I hear some people do ok on ADSL until its peak time, but ADSL1 (8000k) is way too expensive and it seemed better off to get ADSL2 for the same price.

David M 9:41 pm 19 Nov 09

I have had some wonderful experiences with internet in Gungahlin – moved from Darwin where my 54 kb/s dial up modem used to regularly hit 48 kb/s or whatever the number used to be. Got 33 at Hawker, then 28 on a good day in Gungahlin, which used to be hailed as the connected centre of the ACT – now with ADSL, the download speed is way inferior to anywhere else.

The Evatt newsagency delivers to Ngunnawal and presumably to the rest of Gungahlin. However they won’t be able to help you with the Herald Sun on the day because they just don’t arrive in time.

(By the way, interesting to note that the LDA continues to stuff the community around – see the Crimes story about the meeting at Gold Creek School on the proposal to develop a ridiculously small patch of dirt between the school and the shops – the people there were angry, about the rubbishy way the ‘consultation’ has been conducted and the traffic study prepared by consultants who ignore the congestion and potential risks for school kids on the pitifully narrow Kellaway Avenue. Talk about a fit-up!)

Hatter64 4:27 am 18 Nov 09

@vg I’m only new here but can I ask that you refrain from making jokes about mental health in general and the sufferers. I only hope you never go through the trauma. I thought Canberrans were reasonably intelligent and welcoming.

@OP Welcome to Canberra and the Gungahlin area. Like the weather (have you noticed we get 3 weather reports for the ACT?) Canberra has a huge variation in services and support.

The Gungahlin area is a good place to live but a poor place to receive services. The good, the bad and the ugly:

Restaurants – Some of the best around. Unfortunately some of the best don’t deliver.

Shops – OK for groceries and minor items. Some Locals objected to Govt agencies moving into the area so we lost millions of dollars in revenue. Many shops suffered. Belconnen or Civic, even Woden are easy distances (outside peak times). Which segues nicely into —-

Roads – Road rage will get steadily worse as the roads infrastructure gets stretched even further than it is now. I look forward to retirement when I don’t have to travel in and out of the area on the 3 congested routes 0740 to 0915 and 1630 to 1745. The only consolation is that road congestion and the driver actions are bad everywhere during those periods

Information – I will try not to rant. Too late!

Newspapers – As stated, subscribe to the papers you want and let them sort out delivery. I get mine delivered from Evatt!! I feel sorry for the newsagent getting paid a pitance for the long drive.

Internet – Telstra screwed us over big time in the early 2000s. Federal and Local Govt then hung us out to dry. We’re continuing to suffer today. I lived in an older suburb of Canberra until 2001. At that time I had full 56K dialup and was being offered ADSL and Transact cable. The first 2 years here I had 23K dialup. It’s better now but has a long way to go. If you just consider yourself part of a Rural community in the middle of the GAFA you’ll feel better.

Join the rebellion at (Thanks to all involved)

Mobile – Better now than even as late as 12 months ago. Expect your mobile to cut out at any time. (the enlightened locals of the day fought against having ugly mobile phone towers in the area, can’t blame Telstra for shrugging their shoulders and moving onto other areas).


Up The Duffy 11:39 pm 17 Nov 09

I am glad that I moved to the older suburbs.

Don,t allow woman a say in the house buying process and you will end up living 15 to 10 min from the CBD.

Then slowly over time you add all the new features of a modern house.

Sexism works in some cases. She is happy now, and is happy to dish it on the poor souls living in the outer suburbs.

Why are there Horse paddocks all around Curtin?????? Shouldn,t that be City??????????

bd84 10:26 pm 17 Nov 09

Telstra are too lazy to do anything about fixing anything, best of luck there.

The CT deliver pretty much anywhere, the subscription number abuve is a good place to start. I’m surprised they told you to call the newsagents, they’ve been trying to muscle the local newsagents out of the delivery trade for the past 15 odd years.

vg 7:55 pm 17 Nov 09

Lived in Gungahlin for 13 years. Love it. No problems with any of the above. Had local and national papers delivered without issue

If you can’t leave the house without supervision how are you going to collect your paper off the front lawn?

far_northact 7:37 pm 17 Nov 09

I have found that subscribing directly with the newspaper that you wish to buy (then let them sort out who will deliver it and when) works well.

babyface 7:10 pm 17 Nov 09

eyeLikeCarrots said :

IMHO s boradband internet connection should now be considered a basic essential service like water, sewerage or a phone.

It STUMPS me that a modern suburb like Gungahlin is having these problems when older suburbs are happily enjoying thier 20 Mbit connections.

Its nothing but retarded.

if it makes you feel any better my 20 mbit connection in aranda is actually a 3 mbit connection

Related Articles

CBR Tweets

Sign up to our newsletter

Copyright © 2018 Riot ACT Holdings Pty Ltd. All rights reserved. | |

Search across the site