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How to get to hospital to have your baby if you don’t have a car

By johnboy 6 August 2006 26

The Canberra Times had a front page splash today on a sad story involving a pregnant woman who called the hospital when her time came only to be told to get a taxi in to the hospital, and the taxi then never came.

Her heart stopped from blood loss and she had to be resuscitated when an ambulance was finally sent out to her.

So, should the monopoly taxi service be required to provide better quality of service? Or should the ambulance be consistently used in these situations.

What’s Your opinion?

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26 Responses to
How to get to hospital to have your baby if you don’t have a car
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VYBerlinaV8 1:43 pm 08 Aug 06

3. Or call the ambo and say “my wife is in labour 10 weeks premature and bleeding, and I need your help”

snahon 11:28 am 08 Aug 06

As sad as this whole event it, it is just another example of papers printing facts without reasons and subsequently the hospital and taxi service are effectly written down with 100% ownership of the problem. Actually more like taxi 99%, hospital 1%.

We live in a society where everyone else at fault and never our own (or even partly our own). If people actually thought about things beforehand and were actually prepared a little more events like these would happen far less.

Journalist today care more headlines and deadlines then actually building a story that can provoke thought and action.

How about asking the parents to be 2 simple questions :

1. If you’re wife was in labour a full ten weeks prematurely why wait an hour before calling the taxis service back ?
2. Didn’t you use your brain and think to call anyone else who might be able to provide you transport instead of just waiting for a taxi to arrive ?

Absent Diane 11:09 am 08 Aug 06

JTK +5

James-T-Kirk 10:49 am 08 Aug 06

Absent Dianne, I also hate the IVR.

I find that using the phrase “I like a cup of steaming hot coffee, and want to talk to a human” said to most IVR systems will confuse them enough to get to a physical person.

As for blaming the taxi service, it’s not heir problem. Just as when the local pizza shop gets your order wrong. They are yet another service provider with no service level contract with you, so buyer beware.

If my wife were approaching the position this lady was, I would have had a backup plan in place, friends, ambo, renting a car.

We need to be acountable for our own actions, and not blame others.

Absent Diane 9:32 am 08 Aug 06

Sydney cabs do it…

VYBerlinaV8 9:09 am 08 Aug 06

Good call johnboy. But can Canberra Cabs integrate something as difficult as that into their already complex business processes? I doubt it.
Which is partly why I never bother with cabs anymore.

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