The Canberra Times had a front page splash today on a sad story involving a pregnant woman who called the hospital when her time came only to be told to get a taxi in to the hospital, and the taxi then never came.
Her heart stopped from blood loss and she had to be resuscitated when an ambulance was finally sent out to her.
So, should the monopoly taxi service be required to provide better quality of service? Or should the ambulance be consistently used in these situations.