Jumping castle hire – a disappointing experience

By Alocal 22 March 2012 88

Im going to keep this short and simple as it is quite long… and I’m not going to name them yet!

We had a jumping castle booked 4th of March for our 1 year olds birthday party and that was the week of the sever rain event here in canberra and most of NSW.

On Saturday night of the 3rd, we had around 4 inches of water in our front and back yard making it impossible to hold this activity.

We called the operator stating that we had to Cancel due to safety reasons and that it was physically impossible to have the castle erected. They said they would call me back that night. They never did.

We called again on the Monday and got the runaround then got a hold of them. They state in their T&C that if we cancel, we loose our money. However, saying that in their T&C they are to contact us in sever weather conditions. They didn’t. Even if they turned up and stated that it was unsafe to erect, they would not go ahead and no refund issued. This company never took the time to assess the situation at our place the day before nor communicate to us during the 300+ ml of rain that week.

After emails back and fwd to their offices, they will only refund a small amount of the $285.

Due to the fact that they never returned phone calls, contacted us directly to sort the matter out after the first time, they have given us a bad experience. It seems that they have rules for the ‘customer’ but won’t follow them themselves.

My major point to them was I will not have power cables running through water putting the lives of children at risk and as well as the ground like slop which could not hold a decent peg in the ground incase a strong wind came up, to which it did that day.

It seems that this company puts profit ahead of safety.

Thoughts?

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88 Responses to
Jumping castle hire – a disappointing experience

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DeskMonkey 2:31 pm 24 Mar 12

Jethro said :

You are a strange angry little man.

I like it.

Are HenryBG and Henry82 one and the same strange angry little man.

DeskMonkey 2:27 pm 24 Mar 12

HenryBG said :

DeskMonkey said :

HenryBG said :

Women and men are different. Women have a cupboard full of shoes, for example – how many blokes here have as many pairs of footwear as their wives do, hmmm?

My partner does.

Oops, reading comprehension fail. Go back and read it again.
1. Your comment: Women have a cupboard full of shoes, for example – how many blokes here have as many pairs of footwear as their wives do, hmmm?
2. My comment: My partner does.
If you read the two together, one would assume that comment 2 relates directly to comment one.
So – My partner has as many pairs of footwear as my (technically I am not his wife, but we have been living together under the same roof for more than 6 months and I am a female)

HenryBG said :

Not 100% sure what you’re trying to say there, but make sure you use a condom, just to be on the safe side.

Yet another completely irrelevant comment aimed to create a reaction. So my reaction to that comment is: I hope you and your Mrs take your own advice because I hate seeing stupid people procreate.

Jethro 11:46 pm 23 Mar 12

HenryBG said :

poetix said :

How are things going for you there, back in 1953, when a multiple shopping trip was what all women desired?

While I admire your faith in humanity, I wonder if you have the figures on the sex of people attempting to return non-faulty goods to, say, David Jones?

Anything less than 90/10 would astound me.

It just isn’t a male thing to enter into a contract and then somehow imagine you can renegotiate its terms.

My Mrs had this thing going on with David Jones involving a watch. It went on for years. She originally bought it (for under $100) at a sale, then decided she didn’t like the colour, somehow managed to return it for a watch that was on sale for several 100$, returned it again on account of some fault or other, complained to DJs management about the service she received in having the fault attended to, and eventually had her original watch replaced by something worth well over $1000.

This is one reason I won’t shop at places like David Jones – I know there’s an extra $$$margin on everything to cover the irrational female timewasting factor. Plus everything they sell is second-hand because it’s effectively out on approval all the time to the irrational females.

You are a strange angry little man.

I like it.

AsparagusSyndrome 11:30 pm 23 Mar 12

poetix said :

God I love this site. You start with a crappy kids’ party, and you end with a discussion of gender. So much fun. It just bounces, really, like…something that bounces.

Like… boobies?

Yes. I like boobies.

EvanJames 10:18 pm 23 Mar 12

Golden-Alpine said :

It does make me think if the original post was written slightly different if the support would have been different.

In English and stuff, yeah.

Golden-Alpine 9:35 pm 23 Mar 12

Isn’t it funny the path a thread here can take?! We have had comments about spelling and grammar, jacking of horses and the feminisim movement. All starting from a complaint about a jumping castle.

It does make me think if the original post was written slightly different if the support would have been different.

Fickle bunch we are.

HenryBG 6:39 pm 23 Mar 12

DeskMonkey said :

HenryBG said :

Women and men are different. Women have a cupboard full of shoes, for example – how many blokes here have as many pairs of footwear as their wives do, hmmm?

My partner does.

Not 100% sure what you’re trying to say there, but make sure you use a condom, just to be on the safe side.