Most grateful for advice. A 12 month old car, purchased new, was serviced as per scheduled service, with the dealership that sold the car. During the service, the mechanics poured 250 ml a “deodorizer” into the air conditioning. The result is an awful smell, causing headaches, sneezing, running nose etc. The car is un-drivable because of this smell.
The dealership has had the car back four times to fix it (over a six week period) and whatever they did made no difference. It’s a pity because it is such a good car otherwise.
What remedies are available, apart from the obvious one of selling the car and buying another one. It seems the dealer has damaged the car – it is no longer fit for purpose.
Is there a government agency that can advise?
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Most obliged for advice.