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Public holiday surcharge?

By frannjipani 11 October 2011 25

Was anyone else caught out with the “15% surcharge for public holiday” sign at cafes and restaurants today?  

My better half wouldn’t let me say that it wasn’t legal to put up the sign and that they needed to have a menu indicating the public holiday price.  

Outraged… it is not the first year of this law so why is Gaudi at Woden still trying it on…

We chose to only have a coffee, and eat elsewhere – wish I could have said something… boys??

What’s Your opinion?

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Public holiday surcharge?
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dvaey 10:42 am 12 Oct 11

ConanOfCooma said :

The problem is that the owners and managers simply don’t care. What?!? Are you going to report them? To whom? Then what will be done? Nothing.

Report them to dept of fair trading? I know in the past when Ive done this about wage problems, Ive gotten backpaid for what I was owed. They might not get a fine or any other penalty, but at least their employees might get what they deserve.

dvaey 10:32 am 12 Oct 11

pezza said :

I’ve always been paid double time on public holidays.

Well, youre one of the lucky ones. Enough people werent being paid their penalty rates that the workplace ombudsman and governments got involved.

I dont have a problem paying a surcharge, what I disagree with is when a business jacks up their prices by 10% to cover a public holilday, but pays their employees standard rate.. if what Im paying in surcharge goes to the employees who are giving up their time, thats all good.. if its going to the business owner who sees a public holiday as a good chance to make an extra couple of hundred bucks for themselves, then they can sod off

I never got the separate menu legislation anyway. Surely as long as you’re informed of any additional charges before you make the purchase that should suffice?

And to the OP, would you have been more likely to order food if the 15% surcharge had silently been listed in the menu once you sat down instead of advertised before you enter the premises?

Even with our separate menu we get people complaining. If you want me to give up my day off so that you don’t have to cook dinner, then how about you compensate me for that.

taninaus 7:39 pm 11 Oct 11

pptvb said :

davo101 said :

The requirement to have separate menus including any surcharges is being quietly dropped. None of the cafes I go to in Canberra, that charge weekend surcharges, bothered to print separate menus anyway.

So, what is the current legalities?
These are proposed changes….have things changed back?

Sorry davo101 they can’t ‘quietly drop the separate menus without breaking the law in Canberra. Frannjipani – I would have been up for challenging them – your other half is too nice – , hopefully it is ignorance rather than blatant disrespect for the law.

dungfungus 7:02 pm 11 Oct 11

BimboGeek said :

Well they’d be reported to Fair Trading ACT and would be in a world of pain. People can be banned from ever running a business again if it turns out they are deliberately misleading their customers. Not sure if that’s actually happening here but there are still some nasty penalties for doing the wrong thing.

I tried to contact Fair Traiding on Monday to complain but apparently they were not working. I think there was a public holiday unique to Canberra to double up on the one 7 days previously and those who had to work were paid triple time!
What a great country we live in. Soon nothing will be open at weekends or public holidays.

MissChief 5:22 pm 11 Oct 11

15% surcharge at Coffee Club in DFO the Monday before last, 3 Oct. Advertised prices were the same as normal. The surcharge was added at the end of the bill, so the $33 total ended up being $38.

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