I had a very pleasant experience at Bunnings the other day.
I am currently completely renovating the back end of my house and needed a set of acroprops to assist in holding the roof up whilst I redesign the windows. Unfortunately my normal source of acroprops was already using them to hold up a water tank hence my trip to the hardware store to see if they sold them.
I was approached by one of the staff members who I questioned about the availability of said acroprops. I was informed by the staff member that bunnings didn’t stock them although he had a set he could lend me. How good is that for service?
I had never met the staff member before and its good to see that people a not so insular that they will not lend a helping hand.