Federal Senator Kate Lundy has added her support to fixing Gungahlin’s Broadband performance issues and will represent the issue to the Minister for Broadband, Communications and the Digital Economy.
Yesterday Senator Kate Lundy published a media release and video of an interview she had with me concerning Broadband performance issues in Gungahlin. It is with this video and information on my website, http://www.actbroadband.net which I will use in a submission to request priority roll-out of the NBN in Gungahlin.
There are 75 pair gain systems deployed in the Gungahlin area which is one of the largest RIM/CMUX deployments in the country. These pair gain technologies are limiting residents ability to access broadband as port availability on these devices is significantly less than the number of residents connected to them for voice services.
Many of the RIM/CMUX deployed in the area can not cope with the current subscriber levels which results in numerous residents reporting ADSL performance at or below Dial-up speeds for many hours each day. Many of the ISP’s have tickets raised against the wholesale provider (Telstra Wholesale) for which no rectification has been planned for over 12 months. For all but Harrison and Forde there is no alternative ADSL provider, all the ISP’s are forced to resell Telstra Wholesale capacity.
The Wholesale provider is still selling ADSL services in the area even after admitting a wide scale congestion fault with their own service. Telstra have made announcements about RIM to Fibre upgrades in other areas of the country but continue to ignore Gungahlin which is estimated to have up to 10 time more residences across 7 suburbs.
With TransACT only putting FTTH in green fields estates and Telstra Wholesale continuing to do very little to provide an adequate service, existing suburbs will suffer until something changes. Maybe the NBN will bring relief to my community, and if the government is acknowledging the problems here we might start to see a light at the end of the tunnel.
I will continue to work on getting Gungahlin residents the same level of service as other areas of Canberra, we pay the same money (sometimes more) and should get the same level of service.
If you are in Gungahlin and are having poor broadband performance, contact me via the website.