Tiger giving up on Canberra

johnboy 10 August 2009 45

The Age has a story on Tiger Airways plans to give up on Canberra in favour of the busier Sydney-Melbourne route.

    The low-cost airline is not offering flights between Canberra and either Melbourne or Adelaide after early October. Asked about its plans for Canberra, Tiger’s managing director Shelley Roberts would only say that it was reviewing its services to and from the capital city.

    But industry insiders expect the Singapore Airlines-backed carrier to pull out of Canberra.

If we want airline competition the public service has to embrace it. Oh well.


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Mr Evil Mr Evil 7:08 pm 12 Dec 09

pearj said :

Tiger have definitely cancelled the Canberra – Adelaide routes. They cancelled my flights for next January on 4th Novemeber. Still waiting for the refund, they claim it takes them 6 weeks! How ridiculous!

Yep, and don’t hold your breath expecting your refund to arrive in six weeks. Just read how many complaints there are about Tiger refunds in the Canberra Times Comsumer Voice section.

Tiger are a joke, and their owners, Singapore Airlines, should be embarrased to be associated with them.

MrPC MrPC 6:47 pm 12 Dec 09

After the recent Tiger Woods sex scandal, it seems being routed by Tiger is the new in-thing.

pearj pearj 11:09 am 12 Dec 09

Tiger have definitely cancelled the Canberra – Adelaide routes. They cancelled my flights for next January on 4th Novemeber. Still waiting for the refund, they claim it takes them 6 weeks! How ridiculous!

aussie_ aussie_ 1:50 pm 19 Aug 09

Actually Tiger aren’t pulling out – flights now available for booking from end October to both Adelaide and Melbourne (but new times). It does still look like no flights for a couple of weeks in October though.

I have flown Tiger probably 20 times now and I think they’re fantastic. Who else could get you to Adelaide and back for $100 return (sometimes less), down on Friday night, back Sunday afternoon? Maybe I’ve been lucky, but I’ve not been delayed once yet.

H1NG0 H1NG0 2:26 pm 11 Aug 09

motleychick said :

Never travelled with Tiger, have been told that they are small planes and with my fear of flying that’s not a good mix. Have heard bad reveiews about them though. I just stick to Virgin, never cancellations, they are always on time (if not early), have the friendliest staff who are fun and always ready to have a laugh, and in my opinion they are just a great airline. Would never go with Qantas after all their problems. And would never go with Tiger. No loss my part if they skip Canberra.

Tiger’s aircraft (Airbus A320) are pretty much the same size as Virgin’s 737’s and bigger than Virgin’s Embraerjet. I flew on A319’s (whcih is a smaller version of teh A320) in Europe with EzyJet and they are a fantastic plane. I have flown with Qantas overseas and in Australia and are one of the worlds best airlines. They are head and shoulders above British Airways.

harvyk1 harvyk1 12:16 pm 11 Aug 09

toriness said :

maybe the manky roo wouldn’t have so many ‘incidents’ if it spent more money on maintenance and less on ‘free food’. hmmm.

Or alternatively, keep their unions under check (there is a rumour that most of the news articles printed lately about QF have been the result of a union “tipoff”)… Most of the “incidents” we have heard about are nothing more than routine happenings in just about any airline. The two exceptions are QF30 and QF72.

toriness toriness 11:37 am 11 Aug 09

maybe the manky roo wouldn’t have so many ‘incidents’ if it spent more money on maintenance and less on ‘free food’. hmmm.

Master_Bates Master_Bates 10:44 am 11 Aug 09

I-filed said :

IMO all public servants, including SES, should fly economy in all circumstances.

Yep – I totally agree – that means that when I fly at their expense, it will be much more likely that there will be a nice, comfy, Business Class seat, with the wine, and nice food for me when I travel…

Mwa Ha ha ha!

go the power of individual bargaining – At least I get to NEGOTIATE with my employer….

Overheard Overheard 9:39 am 11 Aug 09

The pricing for each seat is actually quite complex and the airlines use tables and matrices that would make a seasoned actuary faint.

Sure, they can make a snap decision to drop seats in certain classes to $150 or 1c or whatever, but they can’t be doing that all the time or they go all Compass or …. the one starting with I…. Impact! (Such a bad name for an airline…)

‘Free’ does not only mean ‘no additional cost to you’ only. It *can*, but that’s taking a pretty self-centred, narrow view of affairs.

harvyk1 harvyk1 8:43 am 11 Aug 09

dvaey said :

motleychick @ #18 .. actually, tiger fly 737 to melbourne, virgin only fly bombariers, at least thats what they each flew last time I went with them both.

Actually, Tiger fly airbus A320’s to Melbourne. Virgin fly a combination of B737’s (the B737-700’s are slightly smaller, the B737-800’s are slightly bigger than the A320), and the Embraer E jets. (Which are much smaller than the B737’s \ A320’s) Qantas is the ones who fly Bombardiers (the Dash 8 300 \ Q400 ) however these are easy to recognise given they are props. Infact Qantas are the only ones to fly a large jet from Canberra, and that is QF811 which runs as a B767 (twin isle 2-3-2 seating, enough range to fly from here to the states without refueling) on some mornings. (Basically a flight to bring Melbourne Public Servants’s to Canberra for the week.)

Also Overheard, I once did a flight from Melbourne to Brisbane, both qantas and virgin left (and subsequently arrived) within five minutes of each other, the cheapest fares at that time where both $150. The difference was that on Qantas I’d get a free breakfast and free inflight entertainment, whilst on virgin it’d have cost extra. Now tell me that is not the definition of free.

toriness toriness 6:41 am 11 Aug 09

Overheard said :

peterh said :

does anyone know if we are still being slugged with the ansett recovery levy? maybe if that was removed, if it still exists, the costs would come down slightly?

I prefer to fly qantas. the flights don’t get cancelled, I get “free” food, and I am treated as a passenger, not cattle.

“Free” my granny’s left bootstrap. There’s no such thing as a free lunch or free ‘in-flight refreshment’, Peter.

And have you noticed how much waste is generated by this ‘free’ service? A major selling point for alternatives like Virgin (especially on short hops like Canberra to Sydney) is an absence of tray-loads of packaging (and untouched food PLUS packaging) being thrown into bins.

amen, overheard. there must be an extraordinary amount of landfill created by qantas. and honestly, if it is actually a meal time, i would rather have a slightly cheaper flight then spend the $10 myself and choose my OWN food that more than likely better quality and more tasty than that junk they hand out on qantas flights. i don’t understand why people think they NEED to eat every time they get on a plane anyway – it is ridiculous – no wonder we are an obese society!! if i don’t end up having one bite and throwing the rest away, i more often than not bring home the qantas packaged crap as a ‘travel present’ for my partner…. which then usually gets eaten by the cat (which is a living breathing garbage disposal unit)!

Anna Key Anna Key 11:09 pm 10 Aug 09

I-filed said :

IMO all public servants, including SES, should fly economy in all circumstances.

Everyone should fly economy or at least remove any tax deductions from business class airfares. And for a bit of fun, try tellin a group of self important stakeholders that they will be flying Virgin. Suddenly value for money to the taxpayer isn’t so important afterall

Ian Ian 10:55 pm 10 Aug 09

I-filed said :

IMO all public servants, including SES, should fly economy in all circumstances.

Yep. My company used to have everyone go economy for flights up to 10 hours, and everyone business beyond that. The GFC was used as an excuse to get rid of the business class on all trips, so everyone goes economy, everywhere.

The APS ought to be showing similar frugality.

Overheard Overheard 10:53 pm 10 Aug 09

I-filed said :

IMO all public servants, including SES, should fly economy in all circumstances.

Sounds very egalitarian, but there are some VERY good reasons for SES and even drones to fly at the pointy end of the plane, i-filed. I’ve done it myself on company pay and it will be a VERY cold day in Hades were I ever to reach those dizzying heights.

If you have enough interest, go sniffing around the Department of Finance and Deregulation circulars (all online/all public) and all will be revealed.

Overheard Overheard 10:34 pm 10 Aug 09

peterh said :

does anyone know if we are still being slugged with the ansett recovery levy? maybe if that was removed, if it still exists, the costs would come down slightly?

I prefer to fly qantas. the flights don’t get cancelled, I get “free” food, and I am treated as a passenger, not cattle.

“Free” my granny’s left bootstrap. There’s no such thing as a free lunch or free ‘in-flight refreshment’, Peter.

And have you noticed how much waste is generated by this ‘free’ service? A major selling point for alternatives like Virgin (especially on short hops like Canberra to Sydney) is an absence of tray-loads of packaging (and untouched food PLUS packaging) being thrown into bins.

I-filed I-filed 10:31 pm 10 Aug 09

IMO all public servants, including SES, should fly economy in all circumstances.

Overheard Overheard 10:30 pm 10 Aug 09

Tempestas said :

seekay said :

It is a basic human right to be to get pissed on the taxpayers’ tab in the Qantas Club, according to the CPSU.

So much cost-cutting.

Um what does this have to do with the CPSU exactly?

Forgive my ignorance but only SES (if at all) get their Qantas Club membership paid for, everyone else pays the club fee.

That statement is simply not correct with regards to club membership payment to SES only. Not even close.

Anna Key Anna Key 10:05 pm 10 Aug 09

Why is it that airlines blame the APS for failures in Canberra eg Rex, Virgin, Tiger (and we’ve never even had Jetstar). It may be worth a few brownie points outside of Canberra, but cancelling Canberra flights is hardly newsworthy except here.

I pay for my own Qantas Club but I also use Virgin, depending where the best fare is at the right times. I hardly think it is good for the taxpayer if I don’t turn up to a meeting because the flight was cancelled, or that I spend a few hours in the airport because of re-scheduled connections. They need to deal with the fact that Canberra is a small market. But the Tiger conditions of you pay but we can screw you around as much as we like is hardly going to attract business travellers (govt or private) or even casual travellers if they need to make a connection.

dvaey dvaey 10:04 pm 10 Aug 09

kean van choc @#18 – IPTAS, Interstate Patient Transport Assistance Scheme, they help cover transport costs to out-of-ACT medical specialists. check google if youre interested.

motleychick @ #18 .. actually, tiger fly 737 to melbourne, virgin only fly bombariers, at least thats what they each flew last time I went with them both.

bd84 bd84 9:37 pm 10 Aug 09

That show airline or whatever it is called on Prime is a great advertisment as to why not to fly Tiger. Though you also get the fair share of idiots.

It may be cut-priced, but the minimum customer rights should still apply. i.e. you pay for the flight and time, if they can’t put you on the plane they pay for alternative flights and accommodation.

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