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Tiger giving up on Canberra

By johnboy - 10 August 2009 45

The Age has a story on Tiger Airways plans to give up on Canberra in favour of the busier Sydney-Melbourne route.

    The low-cost airline is not offering flights between Canberra and either Melbourne or Adelaide after early October. Asked about its plans for Canberra, Tiger’s managing director Shelley Roberts would only say that it was reviewing its services to and from the capital city.

    But industry insiders expect the Singapore Airlines-backed carrier to pull out of Canberra.

If we want airline competition the public service has to embrace it. Oh well.

What’s Your opinion?


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45 Responses to
Tiger giving up on Canberra
Master_Bates 11:46 am 10 Aug 09

seekay said :

It is a basic human right to be to get pissed on the taxpayers’ tab in the Qantas Club, according to the CPSU.

So much cost-cutting.

Yep – Thats what we do in Private Industry —— Mmmmmm outsourcing!

kean van choc 11:40 am 10 Aug 09

dvaey said :

toriness said :

we have business travel targets for using VB and qantas equally, and utilising best fare of the day unless there is a good business case for otherwise.

Double post.. but when I flew recently, I was travelling to Melbourne to see a medical specialist in Melbourne. Interestingly, when I enquired about patient travel assistance, I was told that I was entitled to upto $200 in fuel-reimbursements if I drove, or $250 if I caught a train, because I chose to fly they wouldnt refund the $25 I paid for my airfare. They do offer an airfare option, but only if THEY book the flights, presumably through Qantas for full fare.

It seems strange that theyd refund over $200 simply based on travel receipts, but they wouldnt refund $50 due to me not giving them enough notice to book flights for me. This is why small airlines hate govt.

Can I ask who ‘they’ are dvaey??

seekay 11:39 am 10 Aug 09

It is a basic human right to be to get pissed on the taxpayers’ tab in the Qantas Club, according to the CPSU.

So much cost-cutting.

Master_Bates 11:17 am 10 Aug 09

Tiger – Some advice — Random schedule changes where your clients are getting stuffed around do not make for a successfull business model.

Virgin – I take offense at your covert age based hiring policies… Thank God that my employer (Who is not the Public Service) has listened to me when I indicated that their airline is OFFENSIVE. More people should keep in mind that if *you* find it offensive, then your employer shouldnt be able to fiorce you to take them.

Qantas — Tragically – you own the skies. Why not try to drop your excessive charges.

harvyk1 11:05 am 10 Aug 09

Back on topic, yes there is no business traveller that I know (and I know quite a few) who would risk using tiger, but I do know a few who would (and do) use DJ (VB). Not a bad airline, I’ve flown them myself a few times.

Sorry should clarify that, VB (not tiger) is the one that I think isn’t to bad.

Whatsup 11:01 am 10 Aug 09

I’ve flown Tiger a few times. It was really cheap and I got what I paid for no more.

The service was basic, the scheduled flight times changed between the time we booked and flew which disrupted some of our plans. Their planes are a bus, no frills at all.

If cost is really a factor then they fit a niche in the market.

caf 10:47 am 10 Aug 09

Yeah Tiger’s Canberra services were never more than token anyway.

harvyk1 10:34 am 10 Aug 09

toriness said :

i do know people with qantas club membership who just book on qantas regardless though.

Yeah, me…

Nothing like drinking “free” booze before an o’nighter flight, and it’s the only way to survive the horror of LAX.

Back on topic, yes there is no business traveller that I know (and I know quite a few) who would risk using tiger, but I do know a few who would (and do) use DJ (VB). Not a bad airline, I’ve flown them myself a few times.

Problem is CBR is not considered a holiday destination by most of OZ…

Clown Killer 10:22 am 10 Aug 09

A track record of cancelled flights and changed schedules are not going to make an airline appealing to the majority of business travellers.

In reality, many travellers want the flexibility of a full fare on a full service airline, allowing multiple changes to the itinerary and no extra cost and full refunds for cancellations.

From what I understand, the failure or Tiger in Canberra probably has more to do with them just being too much hassel to fly with.

Punter 10:16 am 10 Aug 09

Let ’em go, I say. The one time I’ve used their ‘service’ was returning from Tasmania through Melbourne. The flights were booked about 9 months in advance saving us a heap of dough. Then, a week from travel, they Tassie to Melbourne leg was altered so that we’d miss our connecting flight. Our options were either a flight the following day back to Canberra or a new flight to make our connection on the same day at full fare. Why they couldn’t move us to the other same day flight I don’t know, but they wouldn’t. We took the following day option but we had to fork out accomodation costs overnight.

I have heard similar experiences from many other friends and family. There is no market for them in my houshold so if they leave or stay, we’re not concerned.

dvaey 10:12 am 10 Aug 09

toriness said :

we have business travel targets for using VB and qantas equally, and utilising best fare of the day unless there is a good business case for otherwise.

Double post.. but when I flew recently, I was travelling to Melbourne to see a medical specialist in Melbourne. Interestingly, when I enquired about patient travel assistance, I was told that I was entitled to upto $200 in fuel-reimbursements if I drove, or $250 if I caught a train, because I chose to fly they wouldnt refund the $25 I paid for my airfare. They do offer an airfare option, but only if THEY book the flights, presumably through Qantas for full fare.

It seems strange that theyd refund over $200 simply based on travel receipts, but they wouldnt refund $50 due to me not giving them enough notice to book flights for me. This is why small airlines hate govt.

dvaey 10:05 am 10 Aug 09

Ive travelled on tiger twice, both times from Canberra to Melbourne. The biggest problem I had, was that they had only one flight per day, and that flight was completely full to the brink. Even the small terminal area was struggling to hold the number of people who were on my flight (flights are spaced so only one flights worth of passengers are in the terminal at a time).

This sounds more like a bit of a whinge about lack of public service use, rather than a lack of passenger numbers, not that I think theres anything wrong with that. No-competition contracts can be a big money-saver for government sometimes, but as with anything that long-term, when a better offer comes along youre gonna miss out on the benefits. I imagine that shellcard and so on, would no doubt be seeking to establish a long-term govt contract (with minimum spend) before the electric cars come in too, and in the same way the public will complain that the government made short-sighted decisions that we all have to pay for.

Also, how does one manage to get ‘not offering flights’ or ‘giving up on canberra’, from the managing director saying theyre ‘reviewing its services’.

Growling Ferret 9:47 am 10 Aug 09

Tiger was good if you accepted it was a glorified ACTION bus. That was until the schedule changed to move their one flight to Melbourne leaving at 9:55pm.

Which meant day trips were out, and you were up for a nights accommodation in Melbourne straight up – after checking in around midnight…

toriness 9:17 am 10 Aug 09

we have business travel targets for using VB and qantas equally, and utilising best fare of the day unless there is a good business case for otherwise. i do know people with qantas club membership who just book on qantas regardless though.

i have to say given that tiger is NOTORIOUS for cancelling flights or moving them to radically different times, it would be close to impossible to use them for business travel where being somewhere on time counts.

harvyk1 9:11 am 10 Aug 09

Give CBR is both a limited sized market, and yet CBR airport charges similar amounts in landing fees as the other big city airports, which is not something that LCC’s usually like.

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