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Transact – Dilemmas

By Tempestas - 4 September 2008 27

Whilst RiotACT seems alive and kicking. It looks like a power failure and a mother of all stuff-ups has brought slabs of Velocity and other Transact ISP’s and services in the Dickson data centre down.

Can someone build a gas fired power-station to keep these things running 😉

[ED – Our monitoring was certainly throwing up a lot of websites down earlier in the morning]

What’s Your opinion?


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27 Responses to
Transact – Dilemmas
peterh 12:10 pm 04 Sep 08

tylersmayhem said :

Just go iiNet and avoid all of the d**khead telcos in my opinion!

LOL!

I have a mate who does some work on behalf of iinet. He delights in telling the EU that he is from telstra. does the same thing for soul…

peterh 12:03 pm 04 Sep 08

grundy said :

peterh said :

wonder what the impact is to longreach? if it is a line of sight network connect, how will it be rebooted for the clients not at home, i wonder?

The ISP’s infrastructure is fine, it’s just the TransACT part that is broken.
So there should be no change with Longreach.

‘Harry’ from Velocity provided more details about the outage at Whirlpool.

http://forums.whirlpool.net.au/forum-replies.cfm?t=1045617

I saw that. Harry is probably one of the best operators around. I don’t have Transact, or velocity, but he reinforces the whole best customer service provision by being available to tell everyone what has caused the problem.

and considering that he started the thread, it really shows that he cares about his and other Transact clients.

tylersmayhem 12:02 pm 04 Sep 08

Just go iiNet and avoid all of the d**khead telcos in my opinion!

grundy 11:36 am 04 Sep 08

peterh said :

wonder what the impact is to longreach? if it is a line of sight network connect, how will it be rebooted for the clients not at home, i wonder?

The ISP’s infrastructure is fine, it’s just the TransACT part that is broken.
So there should be no change with Longreach.

‘Harry’ from Velocity provided more details about the outage at Whirlpool.

http://forums.whirlpool.net.au/forum-replies.cfm?t=1045617

peterh 11:25 am 04 Sep 08

wonder what the impact is to longreach? if it is a line of sight network connect, how will it be rebooted for the clients not at home, i wonder?

Tempestas 11:19 am 04 Sep 08

Of course if we were to get a data-centre with a dedictated power supply….

Can we all ask our ISP’s to disconnect the Macarthur NIMBY’s as a way to load balance?

Aurelius 11:13 am 04 Sep 08

TransACT supposedly lost power in the early hours (they’re owned by ACTEW, so you’d think they’d be better at looking after power issues) and so this morning, they’ve spent most of the morning fixing it.
ISPs have been slowly coming back online one by one. Luckily, ours was one of the last one they turned on.

peterh 11:12 am 04 Sep 08

Loquaciousness said :

This seems to be happening rather a lot recently. Does anyone know the cause? Is it hardware? Software? Error between the keyboard and the chair?

L

don’t know. Aurelius may be able to shed some light.

stonedwookie 11:11 am 04 Sep 08

this happend so they could bring there new tv plans in they had to crash all the box’s
so they would reload with the new channels beacuse if you dont turn them off you still had access to your older channels 4 free.

Loquaciousness 11:02 am 04 Sep 08

This seems to be happening rather a lot recently. Does anyone know the cause? Is it hardware? Software? Error between the keyboard and the chair?

L

Madman 10:58 am 04 Sep 08

Probably cause I signed up for TransACT :-p

Cameron 10:54 am 04 Sep 08

TransACT are rubbish, always have been. Hopefully it isn’t a case of ‘always will be’.

54-11 10:52 am 04 Sep 08

I was down this morning, but back up now (so’s my Internet connection).

This seems to be a reasonably regular problem, and when you call Iinet (was Webone) in WA, they talk about “Canberra” having suffered an outage.

Perhaps there are some problems with the Canberra-based infrastructure? If so, they need to get it fixed, because this level of unreliability is not acceptable.

peterh 10:33 am 04 Sep 08

now my bigpond service looks oh, so good….

fnaah 10:02 am 04 Sep 08

Great. I just took the reins of a website that I can’t get to.

Thanks, TransACT! Winnar!

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