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Trying and failing, Tilley’s ticketing

By johnboy - 21 October 2006 3

So a couple of weeks ago I was very excited while in Tilley’s for a quick beer, to see a poster for Mikelangelo and the Black Sea Gentlemen’s concert at that very venue on 21 October (this very day).

So I asked at the bar if they would sell me tickets. The answer was no, but they would find out were i could get them from.

Canberra Ticketing was the eventual answer five minutes later. So I went home, forgot about it, remembered about it the next day, and went to the Canberra Ticketing website, to discover the event wasn’t listed. So I googled the band, found a contact email, explained where I was up to, and asked where tickets could be obtained from. The next day they came back with a very polite note explaining that they’d been in touch with both Tilley’s and Canberra Ticketing and the event would be on the website in a couple of days time, or I could go into the theatre.

Last Wednesday there was still no sign of the event on the Canberra Ticketing website. Today I went down to the bloody theatre to find that this day, and this day only, they were completely shut (lucky I hadn’t booked and been going in to pick up my tickets).

At this point I gave up. Yes I could try for tickets on the door, but I’d have liked to have booked a whole table and gone with friends and for that I need the certainty of tickets in advance.

I should note it’s not Mikelangelo’s fault, he’s the one getting punished.

Stuck between the incompetence and intransigence of Tilley’s and Canberra Ticketing he’s going to need a lot of luck. I’ll stay in, fire up the BBQ, and watch my girlfriend play Lemmings on the PS2 instead.

But wait, there’s more, the event is on their website NOW, but I’ve already bought dinner and can’t be arsed anymore.

Here endeth the whinge.

What’s Your opinion?


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3 Responses to
Trying and failing, Tilley’s ticketing
xman 9:46 am 23 Oct 06

We had a similar experience trying to get tickets to The Lucksmiths a few months ago. Gig advertised both at venue and on website. Go to venue and ask for tickets – staff very vague but finally say that we have to go to Canberra Ticketing which seemed odd as it’s an arm of the Canberra Theatre.

Check CanTick website – nothing there. E-mail them…The Luck who?

Ring Tilleys. Oh, sorry, that was meant to be Ticketek. Ah OK. Get tickets from Ticketek.

Ring Tilleys say have tickets, can I book a table for dinner. Sorry, we don’t do dinner on band (Sunday) nights. Ok, can we book a booth? No, it’s a first in the door thing. OK, what time do doors open? 7:00pm.

So we rock up at 6:30 to join the queue – and what do we find? The place is full – and people are eating dinner. ARRRRRGGHHHHHH.

Stood up all night – The Luckies were great. We shall never go to Tilley’s again. The sooner someone opens up an similar inner-north/Belco venue the better. They’ll get our business.

johnboy 12:45 pm 22 Oct 06

No they’ve been having bands in for the last few months

They just tease with the ticketing arrangements.

Pandy 8:32 pm 21 Oct 06

i thought Tilleys no lponger were putting bands on?

maybe that is your answer.

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