15 April 2005

Un-Personed Police Stations No More

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The CT has this story on the bollocking coming down hill about City station being closed Tuesday 5Apr05. Steve Lancaster the Commander of Operations sent out an email telling everyone to lift their game last week and that the station being closed was due to poor judgement and communication and nothing to do with lack of resources or poor management.

The email finished up with some snarky comments that always makes you feel good when you’re working your guts out and you’re told its still not good enough. Steve Pratt also had some things to say.

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You may find the memo refreshing. When you get one of them every 2nd day you may think otherwise. The lack of knowledge by the top end of what happens at the coal face is astounding, absolutely astounding

I dunno, I’ve been saying for a while now that police attitudes to customer service wouldn’t pass muster in a MacDonalds, or even a caravan park for that matter.

I do realise it’s ahrd especialy when most of the public you’re dealing with is the scum of the earth.

personally I found this memo refreshing.

Sometimes arses need booting.

comin home from my evening job tonight (dominos belco) down that little back road in belco where all the new units are being built, and I see a white late model falcon reversing up the road toward me (at least on the correct side, albeit facing th wrong way)
I figure maybe they have a reason.. i’ve done the same before.. until they hit a curb, swing 90 degrees and almost take me out.
the car is full of kids. 14, 15 yo lookin kids.
living in emu ridge, Ifigured some poor bastard has had his car stolen and pretty well damaged… so i ring 131444.
It took 3 minutes for an answer.. and then they were like “well we’ll see what we can do”
the whole time.. the kids were still there, checkin out the car etc.
even if it was there car.. they could have been drunk, etc.


its simple.

police = govt body albeit a paramilitary one.

govt fund police to the amount of X.

police mgmt figure out they need funding to the tune of x plus more IF they are to carry out policy implementation (aka police work) handed to them by their paymasters/the gubmint.

mgmt squeeze their staff, staff prioritise.

in my old job we started having high rates of staff breakdowns until a senior manager started to say ‘no’ to gubmint.

its not as simple as just getting more staff, they need to be trained and phased in.

of course now they know that they dont need to arrest vandals anymore, thats a whole lot of resources to reallocate. i suggest arresting cyclists who go through red lights or ride recumbent bicycles.

Man, if was working my backside off, getting an email like that would make me seriously question why I was bothering. It’s gotta be hard enough to attract and retain good cops – god knows I wouldn’t want their job – and “motivational skills” like that don’t help matters. If directives need to be issued because things aren’t being done properly, fine – do it in a professional manner. There’s nothing to be gained by stupid comments like the one at the end of that email.

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