2 August 2021

Workers on the ground call out for more support for Canberra's homeless population

| Lottie Twyford
Join the conversation
Man sleeping in the back of his car

Sleeping rough in winter is particularly difficult given Canberra’s cold climate. Photo: Dominic Giannini.

Sleeping rough on Canberra’s streets as the city shivers through sub-zero temperatures is bad enough, but those on the ground say there simply aren’t enough services available to change the situation for the capital’s homeless population.

That’s not to say that people aren’t out there helping, but it’s taking its toll on those who are on the streets and workers in the sector, as Homeless Care Packs’ Ammie Barrett knows only too well.

She’s convinced that the situation since the pandemic began last year has only become worse and that homeless people are, in some cases, resorting to violence to move each other on.

“Not only are the police and businesses moving homeless people on, it’s now leading to more violence,” she said.

Ammie is angry and frustrated with the current situation and says she is under the impression that there’s “nobody out there who cares”.

But most people Ammie helps are friendly and appreciative of anything that can be shared with them – whether food, toiletries, clothes or pet packs.

Care packs

Homeless Care Packs are full of anything from warm clothes and blankets to toiletries. Photo: Lottie Twyford.

She and her wife Geraldine Freeman are now operating Homeless Care Packs out of their own back garden shed. Most evenings, they drive around Canberra and find people sleeping rough and then provide them with the services they require.

While they have a team of people who will come along and help them with deliveries, building the packs is down to Geraldine and Ammie.

READ ALSO Root causes of homelessness of women and children are being ignored

Currently, they’re calling out for donations of funds as well as goods to keep them operational.

While Ammie says services like the Sleepbus are a good start, “one night off the streets doesn’t help people moving forwards in their lives”.

Ammie also thinks that a service such as Beddown, which turns areas like car parks, which are busy during the day but vacant at night, into pop-up accommodation, would greatly benefit those sleeping rough on Canberra’s streets.

Having experienced homelessness herself, Ammie knows only too well exactly how those on the streets are feeling. It was losing her brother in 2019 that really put Ammie back on the path to turning her life around.

“I was put in a house, but I didn’t have the life skills to know how to look after myself and get into a routine, so it wasn’t the best option for me,” Ammie explained.

READ ALSO Psst, Canberra, can I tell you something?

Ammie is convinced that along with permanent housing being provided for people, there needs to be constant support services, especially when they are already struggling with mental health issues and substance abuse.

“Throwing somebody in a house without any support is only setting them up to fail. I know because I experienced it.”

Homelessness Week started on Sunday 1 August and runs until Saturday 7 August. It’s a national initiative that aims to bring awareness of the impact of homelessness throughout Australia.

Minister for Housing and Homelessness Services Rebecca Vassarotti said the ACT Government does, in fact, work closely with the sector to fund a large number of support services, including material aid, outreach services, emergency, refuge and transitional accommodation to improve outcomes for people at risk.

“Supporting the needs of Canberrans at risk of or experiencing homelessness is critical to improving outcomes for both the community and individual,” she said.

Minister Vassarotti recommended that individuals who are at-risk of or experiencing homelessness engage with the OneLink, the Government’s central intake provider for homelessness services which can help people connect with support and organisations to meet their specific needs.

The ACT Government also funds Street to Home, which provides outreach to people sleeping rough. Other services in Canberra available for those who are homeless include the Queanbeyan and Canberra sleep buses.

If you are homeless or at risk of homelessness, OneLink provides information and connections for support services in the ACT, including services for families and young people. A list of front-line community organisations can be found at VolunteeringACT and ACT Government funded homelessness services.

Join the conversation

All Comments
  • All Comments
  • Website Comments

Particularly obscene when there’s all that publicly facilitated ‘church property’ around the place used for a fraction of the week by a diminishing fraction of the populace.

Capital Retro8:23 am 04 Aug 21

This is how “all that seldom used (and vacant) church property” is being recycled in Paris:


ACT Government has reduced the proportion of public housing but just as importantly the Housing Minister hasn’t adopted Community Housing options to anything like the level of the other States.

Mr Barr loves to spout the high proportion of public housing in Canberra, without admitting how non profits now provide housing for low socioeconomic residents in other States and Territories. He compares Apples with Oranges.

Daily Digest

Want the best Canberra news delivered daily? Every day we package the most popular Riotact stories and send them straight to your inbox. Sign-up now for trusted local news that will never be behind a paywall.

By submitting your email address you are agreeing to Region Group's terms and conditions and privacy policy.