Lately I’ve noticed that the bus services for Dickson, Watson, Hackett and Ainslie haven’t been running on time (or showing up at all) and are always overcrowded. I catch the number 2 and 39 and the last few days the number 2 has driven past half the stops on the route unable to pick up passengers because the bus is too full. This is also a regular occurance on the 39 route . I’ve written a letter of complaint regarding the 39 service and pretty much the next week it was back to its worse.
But basically this is just a post to encourage people who catch these buses, to write to ACTION or TAMS complaing of this crappy service. I’m kind of sick of paying $100 a month for a service that doesn’t work.
A couple of suggestions for ACTION might be to re-evaluate a number of services and take a survery of how many people are using public transport and at what times, more frequent services during peek hours, or running school buses for Northside kids …. if you feel inclined to provide a solution rather than just abuse.
From the action website
To provide the ACT Community with a safe, efficient, effective and accessible passenger transport service.
We are committed to:
- excellence in customer service
- delivering value for money
- transparency and accountability
- sustainable outcomes
- a performance and achievement orientation