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When my wife re-registered her car in the ACT, she selected GIO as the CTPI provider.
Yesterday she had cause to contact the GIO regarding a comprehensive insurance renewal and was advised that her CTPI insurance was not with the GIO and therefore she was not entitled to a discount.
ACT Road Users advised that third party premiums are paid to Suncorp.
So my questions are:
a. Why have GIO as a provider when the premiums are paid to Suncorp?
b. Where do you stand if you have a claim?
Cynically I suspect the GIO representative was just trying it on to get the bigger premium. But who is going to admit to that?