Well our communications with the Dendy management have not been ideal but we do now know they’re keeping an eye on what gets said here. So following on from our last look at the standard cinema experience here’s what we encountered yesterday at the 1.45pm showing of Pan’s Labyrinth (excellent film but seriously brutal, only a real sicko won’t look away at some point, not a great choice for a date).
â– Crowd control leading to the box office is now set up like I’d do it, with a zig zag leading to a pool of box office staff. Hooray!
â– Candy bar was popping off a load of popcorn as the walk-in started. Sure to boost sales as customers get lead by their nose. The concession area has a tough sell as it’s very easy to walk by without paying attention to it.
â– Sunday afternoon showing of a foreign language film… and it was packed! Without allocated seating you wouldn’t want to try and get many more in than they had. If you build it they will come.
Now, onto the not so good.
â– Seats falling apart. Many of the large and rather cool beverage holders were dangling by exposed wires (possibly live with lighting) either on the seats or in the aisles. Just because you’ve got a new cinema doesn’t mean you don’t need a dedicated maintenance guy and a system of fault books for the staff to fill in as problems arise. Kerces counted at least six seats in this dangerous condition on one aisle of cinema 4 alone.
â– TOO LOUD! IT WAS TOO DAMN LOUD! IT’S AN ART HOUSE FILM FOR GOD’S SAKE WHY ARE YOU TURNING THE VOLUME UP SO HIGH THAT FOOTFALLS ARE BLASTING US OUT OF OUR SEATS. THIS IS A CONSISTENT PROBLEM IN A NUMBER OF SCREENINGS WE’VE BEEN TO. I LIKE LOUD THINGS IN GENERAL AND OFTEN CRANK UP THE VOLUME BUT YOU’RE RUNNING IT TOO LOUD.
How’s everyone else finding it?