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Any petrol stations which still give any “service” at all?

By just_so 20 February 2011 38

With the sad demise of the Farrer service station, I’m wondering if there are any other places in Canberra where a nice friendly staff member will top up the air in your tyres and/or check the engine oil etc?

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38 Responses to
Any petrol stations which still give any “service” at all?
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staleywise 9:34 pm 14 Jun 11

Thank you sepi and all others who offered suggestions here. I followed up a few today and was pleasantly surprised to find that there are several petrol stations in Canberra who offer services at the pump for people who are disabled. A couple of the owners suggested that it would be a good idea to call them to let them know when I am heading there so they’ll know to come out. One even suggested it was OK to “toot” (as long as I don’t come into the driveway tooting!) I now have quite a few options which will give me more flexibility and independence. Thanks very much everyone. Kind regards, staleywise

thatsnotme 8:17 am 14 Jun 11

Jethro said :

Watson said :

I still am baffled every time I think of the fact that you still have to go in to pay at 90% of the petrol stations. The only one I know where you can pay with any major credit card at the pump is the one on Canberra Ave in Fyshwick, though there must be more.

It’s so terribly old-fashioned and very inconvenient. Especially for those with mobility issues or small kids in the car. Or even just those who are in a real hurry.

Quite a few stations seemed to have removed this option, so maybe people were scamming the system somehow and getting off with free petrol?

No – as screaming banshee hinted, it’s a case of if you are able to drive up, fill up, pay at the pump and then drive off, you never set foot inside the mini-supermarket, and therefore don’t have a chance to buy anything.

The mobil at Kippax used to have the pay at the pump option. That went away as soon as the ownership of the place went to 7-11…

Watson 7:34 am 14 Jun 11

screaming banshee said :

Watson said :

I still am baffled every time I think of the fact that you still have to go in to pay at 90% of the petrol stations….It’s so terribly old-fashioned and very inconvenient.

I’m sure that the service station operators find it inconvenient they have to sell stuff to you in store to make any profit.

I don’t know about you, but I only buy stuff there if I planned to when I drove in. So I’d still go in for that if I paid by card.

It would definitely limit the number of servo robberies.

Jethro 8:35 pm 13 Jun 11

Watson said :

I still am baffled every time I think of the fact that you still have to go in to pay at 90% of the petrol stations. The only one I know where you can pay with any major credit card at the pump is the one on Canberra Ave in Fyshwick, though there must be more.

It’s so terribly old-fashioned and very inconvenient. Especially for those with mobility issues or small kids in the car. Or even just those who are in a real hurry.

Quite a few stations seemed to have removed this option, so maybe people were scamming the system somehow and getting off with free petrol?

screaming banshee 8:15 pm 13 Jun 11

Watson said :

I still am baffled every time I think of the fact that you still have to go in to pay at 90% of the petrol stations….It’s so terribly old-fashioned and very inconvenient.

I’m sure that the service station operators find it inconvenient they have to sell stuff to you in store to make any profit.

Watson 6:37 pm 13 Jun 11

I still am baffled every time I think of the fact that you still have to go in to pay at 90% of the petrol stations. The only one I know where you can pay with any major credit card at the pump is the one on Canberra Ave in Fyshwick, though there must be more.

It’s so terribly old-fashioned and very inconvenient. Especially for those with mobility issues or small kids in the car. Or even just those who are in a real hurry.

creative_canberran 5:03 pm 13 Jun 11

Well there’s a couple in Fyshwick that… oh wait, you said petrol stations. My bad.

staleywise 4:09 pm 13 Jun 11

Yes, I know I’ve already had my say, but just as an aside, petrol station attendants serving you was something I’ve grown up with and gotten used to – until now.

I did a Google search and some other towns still DO have some small service stations who provide that service, but we’re gradually losing them for the sake of profits. The big 2 supermarkets are pricing everyone out and leaving customers with having to do for themselves what could have been an employment opportunity for someone.

And people wonder why kids are sitting home on the dole. Think about it.

sepi 2:08 pm 13 Jun 11

I think there is a market for it.

Older people, people with a car full of kids, people with mobility issues.

I would ring Kingston or Lyneham servos and ask.

what_the 1:24 pm 13 Jun 11

On a side note, I was actually a driveway attendant when I was 15, and saw some of the dumb shit people would do with their cars. Like try and fill oil through the dipstick oil or fill the engine to the top! It did show me there’s a lot of people getting round who had no ideas about how cars worked, thought it would fill a good market, but I doubt if people would actually pay for the service.

canberralocal 1:01 pm 13 Jun 11

breda said :

It would be an interesting experiment for a servo to offer assistance for a small surcharge (say $1 per customer). Assuming a normal volume of business, that would more than pay for wages.

Don’t think so mate. Servos make their money from having people sit behind a counter to process orders for fuel and merchandise in the shop. Look at the prices of the items in the shop – that’s where money is made. $1 for every customer would go nowhere near subsidising another staff member on $15-17 an hour (without employer-paid taxes and super contributions) across a 24 hour opening schedule to walk around offering assistance.

Also, not sure if anyone here is an LPG user, but I had a very negative experience two weeks ago with a servo employee at an unnamed petrol station who wasn’t able to connect the LPG filler to my car, after I had reported a problem with the pump to him (which he refused to acknowledge).

Not sure that having “assistance” when it comes to LPG is always the best way.

Mr Waffle 10:07 am 13 Jun 11

Davo111 said :

if you’re not capable to check oil/tyre pressure on a car you shouldn’t be driving. Sorry, but its true.

I could feel the same way about anyone who didn’t build their own computer, but no, I realise that not everybody wants to do that, sometimes we just want to use the machine for its purpose.

Until they start teaching things like checking the air in your tyres or changing your oil in a licence test (which I think they should tbh, would make the “road ready” course worthwhile), I think it’s a total wank to look down on people for not knowing how to do it. I learnt from my father, but that’s not something everyone has the opportunity to do.

staleywise 12:54 am 13 Jun 11

This question has brought a lot of unhelpful comments from critics, inferring that people are lazy because they would like driveway service. (Who’d have thought we’d all have 2nd jobs “working” for no pay at a servo people?)

But seriously, I’d like to know the answer to this question because I’m now finding it difficult and dangerous to fill my car at petrol stations. That’s because I wear a full leg brace and am on crutches full time and they are a recipe for disaster at service stations. Did you know that crutches slip on wet or oily surfaces and you fall?

Now while I “know” how to dispense my own petrol, check water and oil and put air in the tyres, (just in case the critics would like to know, so I’m not “lady helpless”) and I have an unblemished record as a good driver, but (as stated previously) my condition is getting worse and I have now become an accident waiting to happen at servos. Just watch me trying navigate around the car filling it up and then slipping and skidding my way on oily, slippery concrete surfaces and then up to the teller’s counter, entertaining him as he leans on his elbows watching me interestedly to see when I’ll fall. And I do, often.

I’d LOVE to find a servo with driveway service in the ACT, I’d be their customer for life and tell everybody I meet with a similar injury to go there.

PS: Just a thought, but I wonder if the lucky, young and able bodied critics here have thought that the only difference between me and them is a simple broken leg from a skiing accident or a good slam from a cricket bat? Would they change their views? Maybe.

breda 2:52 pm 22 Feb 11

dvaey said:

No-one says you have to know how to make a car in order to drive it, but if youre going to drive it at least bother to learn the basics like filling fuel and tyres.

The thought that there are people driving who cant fill their own car without a person to help them, is almost as scary as knowing theres people driving who cant read the english roadsigns without a translator sitting next to them.
—————————————————–
Wow, all of your irrational prejudices are on display here. Firstly, the OP didn’t say she does not know how to fill a car, only that she prefers not to. Second, my mate in a wheelchair who drives would be thrilled to hear that you think he should not be able to get around town because he can’t change a tyre or fill his tank unassisted. Third, the gratuitous (and irrelevant) swipe at migrants tells us more about you than about them.

It would be an interesting experiment for a servo to offer assistance for a small surcharge (say $1 per customer). Assuming a normal volume of business, that would more than pay for wages.

dvaey 2:09 pm 22 Feb 11

Clown Killer said :

Applied logically you could not like to eat Thai food unless you knew how to make it from scratch or wear clothes unless you could make them yourself.

Well, not quite. Applied more logically, you could not like to eat Thai food unless you can feed yourself. Just because you need a Thai chef to make food from scratch, it doesnt mean you need the waiter to spoon it into your mouth like a baby. No-one says you have to know how to make a car in order to drive it, but if youre going to drive it at least bother to learn the basics like filling fuel and tyres.

The thought that there are people driving who cant fill their own car without a person to help them, is almost as scary as knowing theres people driving who cant read the english roadsigns without a translator sitting next to them.

troll-sniffer 12:49 pm 22 Feb 11

Sometimes princesses need to mix with the commoners… you know, like when they step out of the Roller into the Opera House and have all those yucky people ogling them, and this is just an example of such an occasion. Sad I know, to be born in the wrong century, perhaps into the wrong class as well, but we all have to deal with the hand we are dealt.

You may take solace in the fact that eventually you will become too old to drive and not have to deal wirth the basic source of your 21st century mobility any more.

Holden Caulfield 12:38 pm 22 Feb 11

just_so said :

…I think we’ve established that, in answer to my *actual” question, there are no “service stations” left in Canberra, and so fuel companies are raking in even more money, while the customer dumbly (and in some case apparently rather masochistically) complies with their ‘self-serve” model…

To be fair, the individual outlets that would be providing said service are quite often not owned by the fuel companies so a lower cost of labour is beneficial for their already slim-ish profit margins.

So no confirmation on the Kingston Mobil and its status as a “service” station?

neanderthalsis 12:12 pm 22 Feb 11

cranky said :

Slightly OT.

I have recently been refueling a diesel truck. How on earth diesel can be seen as a godsend has got me beat, when the stinky, slippery mess on the pavement at the pumps is so off-putting.

Mix in a bit of wet weather and you have a recipe for probable physical harm.

I have spent a number of years with diesel vehicles and have never come to any physical harm when filling the tank. Financial harm is more prevalent when you realise that diesel is far cheaper to produce that ULP but they manage to charge more for it. I guess they think that because you use less of it, they can charge more for it.

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