As a follow up to an earlier post titled Are Canberra Landlords Greedy, here is an article to balance the view on things. Thanks to Holden Caulfield for the title.
With the information age has come a considerable improvement in the treatment of tenants when compared to days gone by. This coupled with the improved education standards of agents has ensured that tenants are generally not taken advantage of as history shows they had been in the past.
It is a good thing that tenants are now more empowered and knowledgeable of their rights as it improves the quality of service throughout the industry and will continue to weed out the dodgy owners and agents who try to take advantage of unwitting tenants.
BUT, it appears that a growing number of Canberra tenants seem to think that paying rent entitles them to a five star, 24 hour concierge service. This isn’t a reflection of a tenants’ improved understanding of their rights, it shows an unreasonable expectation that the world owes them something.
As an example, I recently had a tenant request a replacement for a failing garage door remote, but when I asked her to at least see if replacing the battery would help she found that there was no fault. She would happily have cost the owner $150+ for the cost of a new programmed remote when all that was needed was to replace a $5 battery.
This is indicative of a growing culture of helplessness and unreasonable expectancy that the property owner will foot the bill for everything without any requirement of common sense of minor effort from the tenant. At the first suggestion of a fault there are tenants calling for help without bothering to properly identify and troubleshoot the issue, when often the problem can be overcome with 30 seconds of rational thought.
Most investment owners have only one investment property, and many of these are family homes rented for a short term until the owners move in themselves. These properties are not owned by corporations with unlimited resources, they are owned by people like you and me who work full time just to pay the bills.
Of course these comments will raise the ire of many tenants, but maybe have a think about whether you would be happy dip into your own pocket to pay $100 to change a $5.00 light globe. This is effectively what many tenants are expecting the landlord to do.
And before you attack your property manager as a defence, consider that while your property manager may be a douche, the property owner has to deal with the same douche of a property manager AND they also have a douche of a tenant who bleeds them of money because they are too lazy to use their brain.
Don’t be that guy.
Image courtesy nuttakit