Ask RiotACT: Building ombudsman?

Faye Voramaiwadee Fuller 22 June 2017 1

Ask RiotACT

Hello Rioters.

I bought a property in Feb and the strata company / body corporate had a fence installed. I am not happy with it. The strata company / body corporate aren’t doing anything about it.

Whom can I call to put in a complaint about the fence builder? Any recommendations would be greatly appreciated.

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One Response to Ask RiotACT: Building ombudsman?
gbates gbates 7:01 pm 25 Jun 17

Access Canberra is supposed to be the single point of contact for regulatory services. Being a one-stop-shop you’ll find that you have to speak to a lot of people who don’t specialise in anything in particular until you find someone who may actually help. Unfortunately, since your body corporate is the customer, not you, I wouldn’t hold out much hope that you have a leg to stand on.

Are your neighbours also unhappy with the quality of the work? If there are enough of you then you can force the body corporate to take action since, collectively, you *are* the body corporate.

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