The best carpet cleaners in Canberra

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Drymaster Carpet Cleaning, one of Canberra’s most recommended carpet cleaners. Photo: Dymaster Carpet Cleaning.

Carpets are a major investment. To get the most out of your money and ensure your carpets look new and last longer, you need to treat them with care. That includes having them professionally cleaned when needed.

The reality is that no matter how often you vacuum, use a home carpet cleaner or spot clean, you can beat the professionals when it comes to removing dirt, grim, dust and allergens. Keeping your carpets cleaned helps your family breathe easier and can reduce some health problems.

The timing for cleaning your carpet depends on wear and tear but most professionals recommend at least once every 12 to 18 months. If you have children, pets or suffer from severe allergies it’s best to clean them more frequently. One thing is for sure, DIY carpet cleans are never as thorough as a professional clean by an expert who can advise on the best course of action for your needs.

In this article, we’ll outline the qualities to consider when choosing a carpet cleaner, and share where to find the best in Canberra.

What makes a great carpet cleaner?

Dozens and dozens of carpet cleaning companies are operating in the market, but not all are equal. The challenge is to find who is committed to their craft and will work hard on a quality outcome.

It can be helpful to keep the following in mind when choosing a carpet cleaner:

  • Professional equipment. Professional carpet cleaners use specialist equipment to clean carpet. such as industrial-strength vacuums and steam cleaners. It may be beneficial to seek out cleaners who keep up with the latest industry innovations and carpet care technologies.
  • Expert methods. It’s important to understand how your carpet will be cleaned. Ask about the steps that will be taken, which might include steps pre-vacuuming, spot stain treatment, shampooing, cleaning (steam or dry) and even deodorizing.
  • Accurate expectations. Some stains can’t be removed even with the toughest professional clean. A great carpet cleaner will first assess the condition of your carpet, including any nasty stains, and be honest and upfront about what is possible. The pros always manage your expectations before they start the job, so everyone is clear.
  • Before and after photos. It’s a good sign if your carpet cleaner can show you before and after photos from previous cleaning jobs, to give you an idea of their work standards. Often they have these on social media or their website.
  • Cost. The best carpet cleaners charge a fair price for their services. Their pricing should be clear and transparent. Make sure you understand what they will charge before they begin cleaning.

The best carpet cleaners in Canberra

Riotact’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on Riotact and Facebook as well as maintain a minimum average of 4/5 stars on Google.

Scrubbers Carpet Cleaning

Scrubbers Carpet Cleaning

Scrubbers Carpet Cleaning, a small local family business run by Brett, has over 18 years’ experience in carpet cleaning and provides good-old fashion customer service.

Certified by the Institute of Inspection Cleaning and Restoration, Scrubbers uses a unique, very low moisture cleaning system, which means carpets can be walked on immediately and are completely dry in under a few hours. Scrubbers always pre-vacuum carpets and use the latest technology and carpet cleaning systems. Technicians are fully trained and certified and equipment is clean and well maintained. Scrubbers takes the time to do the job right the first time.

Scrubbers’ services include carpet steam cleaning, stain removal, upholstery cleaning, mattress cleaning, flood damage, tile and grout cleaning, odour control (smoke, mould, urine, chemicals) and pet stains.

24/7 emergency services are available. Scrubbers offers a satisfaction guarantee and uses eco-friendly products.

Shannon Wilson wrote on Google, Brett was the most professional carpet cleaner I've ever met to date. Was on time and completed the job to a very high standard with minimal fuss.”

AllClass Carpet and Uphostery Care

AllClass Carpet and Uphostery Care

AllClass Carpet and Upholstery Care’s team of leading professionals is trusted to clean commercial and residential carpets to excellent standards. With a 100 per cent guarantee, AllClass Carpet Care offers quick response times, competitive rates and environmentally friendly products.

Dedicated, certified technicians handle regular carpet cleaning needs through to tough stains and marks, always striving to make carpets look like new again. AllClass Carpet and Upholstery Care uses pre-conditioning and steam cleaning to reach the roots of carpets, lifting rubbed-in dirt, oils and soil from deep fibres. Carpet cleaners then apply a rinsing agent to minimise residue and balance acidity. This method gives pristine results and removes allergens that can cause health issues.

With a range of high-quality equipment – hand-picked to suit each job – AllClass Carpet and Upholstery Care provides 24-hour emergency services. The team of experienced carpet cleaners also handles carpet restoration for flood and water damage.

AllClass Carpet and Upholstery Care is one of the few Canberra carpet cleaning companies fully equipped to clean high-rises and apartments.

Free, no-obligation quotes and pre-inspections are available. AllClass Carpet and Upholstery Care services Canberra and surrounds.

Nicholas Dallas wrote on Google, “I found AllClass Carpet and Upholstery Care staff to be experienced, knowledgeable, professional and responsive. They were punctual and flexible.”

Drymaster Carpet Cleaning

Drymaster Carpet Cleaning

If you want to get the most out of your carpet, make it look like new and last longer, select a professional cleaner with the expertise, equipment and technique to tackle the job.

Drymaster Carpet Cleaning has been in business in the capital since 1990, providing onsite rug cleaning, carpet protection, stain removal, carpet restoration and more.

It all starts with a thorough onsite inspection by a Drymaster technician who advises on the best cleaning method. You can choose dry or steam cleaning, both of which use special heated cleaning solutions to loosen dirt embedded deep into your carpet. The dry clean method won’t shrink or stretch your carpets and you can walk on them immediately after cleaning. The steam clean method involves six steps—pre-spraying, rotary agitating, spot removing, steaming, rinsing (so no residue is left) and deodorising.

Drymaster Carpet Cleaning technicians are specialists at major challenges, including heavily soiled, stained or damaged carpets. They handle all carpet types, including wool, nylon, acrylic and Stainmaster. Your specialty silk, handwoven or antique rugs are handled with great care at Drymaster’s rug cleaning facility.

Beyond carpets and rugs, Drymaster Carpet Cleaning makes your office chairs, mattresses and fabric and leather sofas look like new. They handle pet stain treatments, pest control and can clean your carpets, upholstery, curtains and soft furnishings using the Responsible Care Anti Allergen System. They also offer tile and grout cleaning services.

Drymaster Carpet Cleaning is accredited by the Specialised Cleaning and Restoration Industry Association and has obtained Nationally Recognised Training Certification (Australian Government).

One satisfied customer, Emma Therese, says on Facebook, "Great job. Carpet looks like new again. Staff were on time and very nice. Competitive price. Will book again."

Stain Busters

Stain Busters

Backed by over 20 years’ experience, Stain Busters is a ‘go-to’ carpet cleaning company that only uses the latest cleaning equipment, specialised stain removal processes and procedures. The company’s motto is ‘If we can’t remove it, no one can.’

Stain Busters’ suite of services include carpet and upholstery cleaning, stain removal, tile and grout cleaning, and bleach mark recolouring. With a genuine focus on great client outcomes, Stain Busters offers a free follow-up service. Expert carpet cleaners get very dirty carpets clean and remove stains that have been in carpets for years.

Clients can source a quick quote online. Stain Busters is fully insured and certified.

On Google, Craig Sleeman wrote, “I’m a property manager and have been using Stain Busters for around 15 years ... I’ve often called them to re-clean carpets previously cleaned by other carpet cleaners and the carpets always come up 100 per cent better.”

If you’re on the lookout for a good cleaning service to help you with maintaining your home, or even preparing it for when you move, check out our articles on the best cleaning companies, the best window cleaning services and the best end of lease cleaners for detailed lists of our city’s top services.

Your experience with carpet cleaners in Canberra

Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.

Have you had experience with any of the carpet cleaners listed above? If so, share your feedback in the comments below.

Frequently Asked Questions

Why is a professional needed to clean my carpets?

Professional carpet cleaners have the equipment to deeply clean carpets, more so than your general household vacuum. Proper, deep cleaning extends the life of your carpet.

What are the different types of carpet cleaning?

Steam cleaning (also known as hot water extraction) is a deep cleaning method which uses hot water and chemicals to release dirt and stains on the carpet. Dry cleaning is another method that eliminates dirt with little to no moisture, allowing for immediate use post cleaning. Ask your carpet cleaner for which option may be best suited for your carpet and situation.

Can carpet cleaners remove stains?

Yes, as long as it hasn't set in too long! Stain removals can range from red wine, to coffee or tea stains. It is best to act on a stain before as soon as possible.

Are carpet cleaning products safe for children and pets?

The carpet cleaning products used in homes are safe for children and pets when completely dry. However, it is always a good idea to keep them away during cleaning. If you have any concerns, check the products with your carpet cleaner before engaging their services.

What is the best way to care for my carpet after it has been professionally cleaned?

Regular vacuuming is the best after-care for your carpet, once it has been professionally cleaned. Ensure that you are vacuuming properly and not rushing the job. Your carpet cleaner should also recommend a time for your next professional clean.

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Jenny Graves4:40 pm 15 Feb 22

We have used Ezi Dry Carpet cleaners a couple of times and they were fantastic. They moved the furniture that could be moved (this is a big one for us, as we find it difficult shifting furniture these days!), did a fantastic job, the carpet really was dry enough to walk on straight away, and they use non-toxic cleaning fluids. They were also the nicest of people. Can highly recommend them. https://ezidrycarpetcare.com.au/our-services

Well to save some one some time! I just tried to call Carpet Cleaning By Rex not available…. Looked the business up – says Permanently Closed Also if it helps any one E21 Dry CC is useless
Wish me luck lol

Thanks very much for you positive comment, Sara. I wish you and your Nicholas all the best with your new life in Perth.
Gift4mum Cleaning ACT provides professional carpet steam cleaning service in Canberra and Queenbeyan to make your carpet truly clean. Visit our website: https://www.greencleaningact.com.au/ for more information.

I have experienced some annual Carpet steam cleaning services and felt very happy with Gift4mum Cleaning ACT. The thing makes them differrent from some other I had used that they were able to steam carpet until the water extracted from carpet looks clear. My little son is asthmatic, so clean carpet is more important than just looks like new. Highly recommend them for similar tasks.

grantwileson6:28 pm 05 Nov 16

I agree with zilauh. It’s not necessarily a bad thing having good memories of party spillages. pain in the neck if you need a bond back I’ve used http://www.canberracarpetcleaning.com.au twice, and both times they’ve been very prompt and reliable.

canberralife4:21 pm 16 Dec 15

Have tried a few companies but found Drymaster to be the best. http://www.carpetcleaning.com.au/canberra They were recommended to me by a friend, very happy.

I don’t have anyone to recommend but I do have one to avoid.

Canberra Carpet Steam Cleaning!

Booked with this business for carpet clean well in advance (one week ago). Cancelled my booking in the last minute with very short notice (and rebooked with someone else) simply because I didn’t reply his sms immediately in the night (the job is original booked next day).

Come on, you got giving your customer a bit more time to response your message, especially in the night. If you have any questions and want your customer to answer, ask them early, not the last minute, especially I booked well in advance. Because of that I was screwed up so I have to find someone else to do the job in very urgent timeframe.

Please be aware, this business is not reliable at all. No trust at all. So called “confirmation of booking” does not exist. This business is $10 cheaper than others but you are at risk.

I’ve only recently moved to Canberra, but I’ve so far tried two carpet cleaning companies. One of them is http://www.actcarpetcleaners.com and the other one was http://icarpetcleaningcanberra.com.au. They were both as good as each other. Nothing compared to the carpet cleaners in Melbourne, cutting corners.

I have a 3 year old and she is quite messy, so the carpets always have all sorts of stains on them. To be honest both carpet cleaners were quite impressive and did a great job removing the stains. I would highly recommend both companies.

A friend of mine also recommended me these two carpet cleaners

http://www.cleanercarpetcanberra.com.au – ProChoice Carpet Cleaning
http://www.carpetcleaning.com.au – Drymaster Carpet Cleaning

they are on my list for the future. You might want to check them out too.

good luck with it all!

Phill Belgrove. 0431 764 247
Really nice guy and easy to deal with.
http://www.cleanerincanberra.com.au/

Thanks to you all for your recommendations – really appreciated! Feel free to keep them coming as well.

I was looking at Carpets by Rex based on the previous post from a couple of years ago. Good to hear they are keeping up the good work.

Another vote for carpet cleaning by Rex. Truly have gone above and beyond. Worth every cent.

I’ll second Carpet Cleaning by Rex.
Every time we’ve used them they’ve been on time, polite and helpful as well as doing a great job.
I believe that they’re a small, local company and wouldn’t hesitate to recommend them.

Definitely Wizard Carpet Care.

We’ve used Stainbusters for years – and as recently as a couple of weeks ago – and have always been happy with the results and their reliability. They’ve never tried to penny pinch us either – for example even though our entrance foyer is quite large, they’ve never quibbled about including it as part of the hallway. Last time, even though we didn’t ask for the hallway to be done, they did the entrance as part of the lounge room. Little things like that make a lot of difference – and we’ve never had any complaints about the quality of work. Highly recommended.

Carpet Cleaning by Rex – prompt, professional and do a great job. Did such a good job last year I had them back recently, in September. Highly recommended.

Madam Cholet10:47 am 18 Oct 12

We have used Morgans a few times. Happy with their work and their booking system etc.

I’ve used Electrodry a couple times in the past (admittedly, not recently), and always be very happy with the result.

Hi tiffwat, just wondering did you have any luck with your carpet cleaner? I am looking for one now and wondering the same thing (ie. which ones are good and more importantly which ones are NO good!)

Cheers

The only reviews I have heard have not been good. I have heard that sometimes (if you have a regular clean) they dont turn up and dont call.
Also, I have had personal experience with this (as I previously worked in Real Estate), I used them a couple of times and was not happy. Each time I used them I had to get them to return to rectify the job.

N.B I now do cleaning, feel free to email me chauntelle85@gmail.com

has anyone heard any reviews about ‘Bebrite’ cleaning and carpet services?

Hi all,
I am a cleaner and can offer end of lease, spring cleans, or regular (weekly, fortnightly or monthly cleans). I have many satisfied clients (references can be supplied upon request) as well as previous experience in Real Estate (property manager).

Servicing all ACT and surrounds.

Feel free to contact me to discuss your needs, arrange a quote or to book.
chauntelle85@gmail.com

Thanks! =)

You can try the Carpet Cleaning London services. Whit more than a decade of reliable carpet cleaning.

Don’t get bent over like I did by a cleaning service that advertises with happy similing kiddies of “5 rooms for $95”. When he turned up it was suddenly $160 because “you didn’t tell me you had light coloured carpet”! Of course as the booking was late in the only day I had off for 4 weeks and I had moved all the furniture out, I was over a barrel – but will NEVER use him again…

Call Tony at All Class
0418 242 012.

Reliable, friendly and do a great job. They have 2 or 3 vans.

Amanda Hugankis9:15 am 08 Nov 10

2nd Carpets by Rex. I’ve been using them for around 15 years and they are prompt, professional, priced competitively.

Try Peter at Budget carpet care 0412 087 427. I worked with him before he started his own business I know that he has done a large amount of training and has all the latest equipment.

VacToTheFuture9:07 am 08 Nov 10

Hercules are great, we use them every few months to clean our office and they do a top job.

Try Hercules, I think there’s only two vans in the group. They were recommended to me at the end of my last lease.

Felix the Cat5:19 am 08 Nov 10

Carpet Cleaning By Rex Pty Ltd 6292 8977. I have used them a couple of times and they do a good job.

troll-sniffer9:33 pm 07 Nov 10

There are lots of good ones out there, pot luck half the time. I know Morgan’s is recognised as one of the best, especially in stain removal, but of course they sub-contract to their drivers. However I had a mate work for them and they were given top-class training in what the various methods and products do to get rid of staining.

grumpyrhonda8:06 pm 07 Nov 10

Morgan’s Carpets do our lounge room and lounge suite every November for us. They do a good job. We are in the Gungahlin area.

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