The Best Carpet Cleaners in Canberra

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Drymaster Carpet Cleaning, one of Canberra’s most recommended carpet cleaners. Photo: Supplied.

Carpets are a major investment. To get the most out of your money and ensure your carpets look new and last longer, you need to treat them with care. That includes having them professionally cleaned when needed.

The reality is that no matter how often you vacuum, use a home carpet cleaner or spot clean, you can beat the professionals when it comes to removing dirt, grim, dust and allergens. Keeping your carpets cleaned helps your family breathe easier and can reduce some health problems.

The timing for cleaning your carpet depends on wear and tear but most professionals recommend at least once every 12 to 18 months. If you have children, pets or suffer from severe allergies it’s best to clean them more frequently. One thing is for sure, DIY carpet cleans are never as thorough as a professional clean by an expert who can advise on the best course of action for your needs.

In this article, we’ll outline the qualities to consider when choosing a carpet cleaner, and share where to find the best in Canberra.

What makes a great carpet cleaner?

Dozens and dozens of carpet cleaning companies are operating in the market, but not all are equal. The challenge is to find who is committed to their craft and will work hard on a quality outcome.

It can be helpful to keep the following in mind when choosing a carpet cleaner:

  • Professional equipment. Professional carpet cleaners use specialist equipment to clean carpet. such as industrial-strength vacuums and steam cleaners. It may be beneficial to seek out cleaners who keep up with the latest industry innovations and carpet care technologies.
  • Expert methods. It’s important to understand how your carpet will be cleaned. Ask about the steps that will be taken, which might include steps pre-vacuuming, spot stain treatment, shampooing, cleaning (steam or dry) and even deodorizing.
  • Accurate expectations. Some stains can’t be removed even with the toughest professional clean. A great carpet cleaner will first assess the condition of your carpet, including any nasty stains, and be honest and upfront about what is possible. The pros always manage your expectations before they start the job, so everyone is clear.
  • Before and after photos. It’s a good sign if your carpet cleaner can show you before and after photos from previous cleaning jobs, to give you an idea of their work standards. Often they have these on social media or their website.
  • Cost. The best carpet cleaners charge a fair price for their services. Their pricing should be clear and transparent. Make sure you understand what they will charge before they begin cleaning.

The best carpet cleaners in Canberra

RiotACT’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and Facebook as well as maintain a minimum average of 4/5 stars on Google.

Drymaster Carpet Cleaning

Drymaster Carpet Cleaning

If you want to get the most out of your carpet, make it look like new and last longer, select a professional cleaner with the expertise, equipment and technique to tackle the job.

Drymaster Carpet Cleaning has been in business in the capital since 1990, providing onsite rug cleaning, carpet protection, stain removal, carpet restoration and more.

It all starts with a thorough onsite inspection by a Drymaster technician who advises on the best cleaning method. You can choose dry or steam cleaning, both of which use special heated cleaning solutions to loosen dirt embedded deep into your carpet. The dry clean method won’t shrink or stretch your carpets and you can walk on them immediately after cleaning. The steam clean method involves six steps—pre-spraying, rotary agitating, spot removing, steaming, rinsing (so no residue is left) and deodorising.

Drymaster Carpet Cleaning technicians are specialists at major challenges, including heavily soiled, stained or damaged carpets. They handle all carpet types, including wool, nylon, acrylic and Stainmaster. Your specialty silk, handwoven or antique rugs are handled with great care at Drymaster’s rug cleaning facility.

Beyond carpets and rugs, Drymaster Carpet Cleaning makes your office chairs, mattresses and fabric and leather sofas look like new. They handle pet stain treatments, pest control and can clean your carpets, upholstery, curtains and soft furnishings using the Responsible Care Anti Allergen System. They also offer tile and grout cleaning services.

Drymaster Carpet Cleaning is accredited by the Specialised Cleaning and Restoration Industry Association and has obtained Nationally Recognised Training Certification (Australian Government).

One satisfied customer, Emma Therese, says on Facebook, “Great job. Carpet looks like new again. Staff were on time and very nice. Competitive price. Will book again.”

Canberra Carpet Steam Cleaning

Whether your home is due for its annual carpet steam clean or you need an end-of-lease clean, Phil from Canberra Carpet Steam Cleaning is ready to help. He promises clean carpets and friendly service, and says that proper professional and upholstery cleaning involves both heat and moisture. This experienced and efficient company has had more than 100 positive reviews on Facebook for the quality of their service and friendly attitude.

On Google, Judith Ballard says, Grateful and thanks to Phil for excellent cleaning, particularly with stains owing to mishaps during illness. Also thanks for his kindness in helping out when I needed an urgent job. He deserves the five stars he gets.

Scrubbers Carpet Cleaning

Scrubbers Carpet Cleaning is run by father and son team Brad and Brett. They have more than 15 years of experience in carpet cleaning, and take pride in staying up to date with current carpet cleaning and training techniques.

Certified by the Institute of Inspection Cleaning and Restoration, Brad and Brett also use a very low moisture (VLM) cleaning system, which means you may be able to walk on your carpet after just a few hours.

Here’s what satisfied customer Shannon Wilson said on Google, Brett was the most professional carpet cleaner I’ve every met to date. Was on time and completed the job to a very high standard with minimal fuss.

Burley Griffin Carpet Care

Burley Griffin Carpet Care differs from other carpet cleaning companies in a several ways. It has invested in the latest in truck-mounted carpet cleaning equipment and trains all team members with expert guidance from an Australian Carpet Cleaning Institute accredited technician.

Operating in Canberra since 1999, Burley Griffin Carpet Care’s team cleans carpets with care and consideration, always living up to their promises and high standards. Its repeat customers keep coming back knowing they will receive professional service, punctuality, a friendly approach and outstanding results. The company’s mobile carpet cleaning vans are equipped with high-powered portable cleaning machines so the team can get to difficult to access premises.

Google reviewer  James Ellis says, Matt and the team at Burley Griffin Carpet Care really know their stuff. I am yet to see a stain they can’t remove. Exceptional services. Would have no hesitation recommending them to anyone needing carpet cleaning services.

AllClass Carpet Care

AllClass Carpet Care is committed to providing the highest quality carpet cleaning services, to keep customers happy and to meet relevant Australian Standards. Its team is so confident in its work that it offers a 100% satisfaction guarantee.

AllClass was founded by Tony Arganese, who has around two decades of industry experience and is certified by the Australian Carpet Cleaning Institute. Tony makes it his personal goal to ensure that each and every one of his clients is satisfied with his work, and that every job completed meets his own impeccable standards. The company offers a full range of services, including for homes, apartments, end of leases and 24-hour emergency flood damage. They clean upholstery, drapes, curtains and offer tile and grout cleaning.

On Google, Scott Lang wrote,  I called AllClass on my day off and they arrived when they said they would. They advised me on how to best look after my carpets and were friendly and professional. 

If you’re on the lookout for a good cleaning service to help you with maintaining your home, or even preparing it for when you move, check out our articles The Best End of Lease Cleaners in Canberra and The Best Cleaning Companies in Canberra for detailed lists of our city’s top services.

Your experience with carpet cleaners in Canberra

Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.

Have you had experience with any of the carpet cleaners listed above? If so, share your feedback in the comments below.

Frequently Asked Questions

Why is a professional needed to clean my carpets?
Professional carpet cleaners have the equipment to deeply clean carpets, more so than your general household vacuum. Proper, deep cleaning extends the life of your carpet.
What are the different types of carpet cleaning?
Steam cleaning (also known as hot water extraction) is a deep cleaning method which uses hot water and chemicals to release dirt and stains on the carpet. Dry cleaning is another method that eliminates dirt with little to no moisture, allowing for immediate use post cleaning. Ask your carpet cleaner for which option may be best suited for your carpet and situation.
Can carpet cleaners remove stains?
Yes, as long as it hasn't set in too long! Stain removals can range from red wine, to coffee or tea stains. It is best to act on a stain before as soon as possible.
Are carpet cleaning products safe for children and pets?
The carpet cleaning products used in homes are safe for children and pets when completely dry. However, it is always a good idea to keep them away during cleaning. If you have any concerns, check the products with your carpet cleaner before engaging their services.
What is the best way to care for my carpet after it has been professionally cleaned?
Regular vacuuming is the best after-care for your carpet, once it has been professionally cleaned. Ensure that you are vacuuming properly and not rushing the job. Your carpet cleaner should also recommend a time for your next professional clean.

What's Your Opinion?


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21 Responses to The Best Carpet Cleaners in Canberra
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Daniel Pham Daniel Pham 9:01 pm 06 Feb 20

Thanks very much for you positive comment, Sara. I wish you and your Nicholas all the best with your new life in Perth.
Gift4mum Cleaning ACT provides professional carpet steam cleaning service in Canberra and Queenbeyan to make your carpet truly clean. Visit our website: https://www.greencleaningact.com.au/ for more information.

saralyall saralyall 8:03 am 18 Jan 20

I have experienced some annual Carpet steam cleaning services and felt very happy with Gift4mum Cleaning ACT. The thing makes them differrent from some other I had used that they were able to steam carpet until the water extracted from carpet looks clear. My little son is asthmatic, so clean carpet is more important than just looks like new. Highly recommend them for similar tasks.

grantwileson grantwileson 6:28 pm 05 Nov 16

I agree with zilauh. It’s not necessarily a bad thing having good memories of party spillages. pain in the neck if you need a bond back I’ve used http://www.canberracarpetcleaning.com.au twice, and both times they’ve been very prompt and reliable.

canberralife canberralife 4:21 pm 16 Dec 15

Have tried a few companies but found Drymaster to be the best. http://www.carpetcleaning.com.au/canberra They were recommended to me by a friend, very happy.

P4rit4 P4rit4 1:20 pm 04 Oct 15

I’ve only recently moved to Canberra, but I’ve so far tried two carpet cleaning companies. One of them is http://www.actcarpetcleaners.com and the other one was http://icarpetcleaningcanberra.com.au. They were both as good as each other. Nothing compared to the carpet cleaners in Melbourne, cutting corners.

I have a 3 year old and she is quite messy, so the carpets always have all sorts of stains on them. To be honest both carpet cleaners were quite impressive and did a great job removing the stains. I would highly recommend both companies.

A friend of mine also recommended me these two carpet cleaners

http://www.cleanercarpetcanberra.com.au – ProChoice Carpet Cleaning
http://www.carpetcleaning.com.au – Drymaster Carpet Cleaning

they are on my list for the future. You might want to check them out too.

good luck with it all!

zllauh zllauh 10:08 am 01 May 15

Hi Mate,

We have recently moved from watson to gunghalin. The Apartment in watson surely needed some good cleaning as we have lived there for more than 3 years. Few good parties also added marks on the carpet which we identified later as good memories !

We had this mob http://www.kingscarpetcleaningcanberra.com.au do the carpets, did good job in one go.

My 2 cents.

Elboy Elboy 9:00 am 25 Oct 14
embilly embilly 12:13 pm 24 Jan 11

Hi tiffwat, just wondering did you have any luck with your carpet cleaner? I am looking for one now and wondering the same thing (ie. which ones are good and more importantly which ones are NO good!)

Cheers

chauntelle chauntelle 1:53 pm 23 Nov 10

The only reviews I have heard have not been good. I have heard that sometimes (if you have a regular clean) they dont turn up and dont call.
Also, I have had personal experience with this (as I previously worked in Real Estate), I used them a couple of times and was not happy. Each time I used them I had to get them to return to rectify the job.

N.B I now do cleaning, feel free to email me chauntelle85@gmail.com

sunshine sunshine 9:46 pm 22 Nov 10

has anyone heard any reviews about ‘Bebrite’ cleaning and carpet services?

chauntelle chauntelle 8:55 pm 22 Nov 10

Hi all,
I am a cleaner and can offer end of lease, spring cleans, or regular (weekly, fortnightly or monthly cleans). I have many satisfied clients (references can be supplied upon request) as well as previous experience in Real Estate (property manager).

Servicing all ACT and surrounds.

Feel free to contact me to discuss your needs, arrange a quote or to book.
chauntelle85@gmail.com

Thanks! =)

petemosby petemosby 7:41 am 11 Nov 10

You can try the Carpet Cleaning London services. Whit more than a decade of reliable carpet cleaning.

Reprobate Reprobate 10:43 am 08 Nov 10

Don’t get bent over like I did by a cleaning service that advertises with happy similing kiddies of “5 rooms for $95”. When he turned up it was suddenly $160 because “you didn’t tell me you had light coloured carpet”! Of course as the booking was late in the only day I had off for 4 weeks and I had moved all the furniture out, I was over a barrel – but will NEVER use him again…

dorrie dorrie 9:51 am 08 Nov 10

Call Tony at All Class
0418 242 012.

Reliable, friendly and do a great job. They have 2 or 3 vans.

Amanda Hugankis Amanda Hugankis 9:15 am 08 Nov 10

2nd Carpets by Rex. I’ve been using them for around 15 years and they are prompt, professional, priced competitively.

trickyxr trickyxr 9:12 am 08 Nov 10

Try Peter at Budget carpet care 0412 087 427. I worked with him before he started his own business I know that he has done a large amount of training and has all the latest equipment.

VacToTheFuture VacToTheFuture 9:07 am 08 Nov 10

Hercules are great, we use them every few months to clean our office and they do a top job.

Mothy Mothy 7:46 am 08 Nov 10

Try Hercules, I think there’s only two vans in the group. They were recommended to me at the end of my last lease.

Felix the Cat Felix the Cat 5:19 am 08 Nov 10

Carpet Cleaning By Rex Pty Ltd 6292 8977. I have used them a couple of times and they do a good job.

troll-sniffer troll-sniffer 9:33 pm 07 Nov 10

There are lots of good ones out there, pot luck half the time. I know Morgan’s is recognised as one of the best, especially in stain removal, but of course they sub-contract to their drivers. However I had a mate work for them and they were given top-class training in what the various methods and products do to get rid of staining.

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