Carpets are a major investment. To get the most out of your money and ensure your carpets look new and last longer, you need to treat them with care. That includes having them professionally cleaned when needed.
The reality is that no matter how often you vacuum, use a home carpet cleaner or spot clean, you can beat the professionals when it comes to removing dirt, grim, dust and allergens. Keeping your carpets cleaned helps your family breathe easier and can reduce some health problems.
The timing for cleaning your carpet depends on wear and tear but most professionals recommend at least once every 12 to 18 months. If you have children, pets or suffer from severe allergies it’s best to clean them more frequently. One thing is for sure, DIY carpet cleans are never as thorough as a professional clean by an expert who can advise on the best course of action for your needs.
In this article, we’ll outline the qualities to consider when choosing a carpet cleaner, and share where to find the best in Canberra.
What makes a great carpet cleaner?
Dozens and dozens of carpet cleaning companies are operating in the market, but not all are equal. The challenge is to find who is committed to their craft and will work hard on a quality outcome.
It can be helpful to keep the following in mind when choosing a carpet cleaner:
- Professional equipment. Professional carpet cleaners use specialist equipment to clean carpet. such as industrial-strength vacuums and steam cleaners. It may be beneficial to seek out cleaners who keep up with the latest industry innovations and carpet care technologies.
- Expert methods. It’s important to understand how your carpet will be cleaned. Ask about the steps that will be taken, which might include steps pre-vacuuming, spot stain treatment, shampooing, cleaning (steam or dry) and even deodorizing.
- Accurate expectations. Some stains can’t be removed even with the toughest professional clean. A great carpet cleaner will first assess the condition of your carpet, including any nasty stains, and be honest and upfront about what is possible. The pros always manage your expectations before they start the job, so everyone is clear.
- Before and after photos. It’s a good sign if your carpet cleaner can show you before and after photos from previous cleaning jobs, to give you an idea of their work standards. Often they have these on social media or their website.
- Cost. The best carpet cleaners charge a fair price for their services. Their pricing should be clear and transparent. Make sure you understand what they will charge before they begin cleaning.
The best carpet cleaners in Canberra
RiotACT’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.
To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on RiotACT and Facebook as well as maintain a minimum average of 4/5 stars on Google.
If you want to get the most out of your carpet, make it look like new and last longer, select a professional cleaner with the expertise, equipment and technique to tackle the job.
Drymaster Carpet Cleaning has been in business in the capital since 1990, providing onsite rug cleaning, carpet protection, stain removal, carpet restoration and more.
It all starts with a thorough onsite inspection by a Drymaster technician who advises on the best cleaning method. You can choose dry or steam cleaning, both of which use special heated cleaning solutions to loosen dirt embedded deep into your carpet. The dry clean method won’t shrink or stretch your carpets and you can walk on them immediately after cleaning. The steam clean method involves six steps—pre-spraying, rotary agitating, spot removing, steaming, rinsing (so no residue is left) and deodorising.
Drymaster Carpet Cleaning technicians are specialists at major challenges, including heavily soiled, stained or damaged carpets. They handle all carpet types, including wool, nylon, acrylic and Stainmaster. Your specialty silk, handwoven or antique rugs are handled with great care at Drymaster’s rug cleaning facility.
Beyond carpets and rugs, Drymaster Carpet Cleaning makes your office chairs, mattresses and fabric and leather sofas look like new. They handle pet stain treatments, pest control and can clean your carpets, upholstery, curtains and soft furnishings using the Responsible Care Anti Allergen System. They also offer tile and grout cleaning services.
Drymaster Carpet Cleaning is accredited by the Specialised Cleaning and Restoration Industry Association and has obtained Nationally Recognised Training Certification (Australian Government).
One satisfied customer, Emma Therese, says on Facebook, “Great job. Carpet looks like new again. Staff were on time and very nice. Competitive price. Will book again.”
Whether your home is due for its annual carpet steam clean or you need an end-of-lease clean, Phil from Canberra Carpet Steam Cleaning is ready to help. He promises clean carpets and friendly service, and says that proper professional and upholstery cleaning involves both heat and moisture. This experienced and efficient company has had more than 100 positive reviews on Facebook for the quality of their service and friendly attitude.
On Google, Judith Ballard says, Grateful and thanks to Phil for excellent cleaning, particularly with stains owing to mishaps during illness. Also thanks for his kindness in helping out when I needed an urgent job. He deserves the five stars he gets.
Scrubbers Carpet Cleaning is run by father and son team Brad and Brett. They have more than 15 years of experience in carpet cleaning, and take pride in staying up to date with current carpet cleaning and training techniques.
Certified by the Institute of Inspection Cleaning and Restoration, Brad and Brett also use a very low moisture (VLM) cleaning system, which means you may be able to walk on your carpet after just a few hours.
Here’s what satisfied customer Shannon Wilson said on Google, Brett was the most professional carpet cleaner I’ve every met to date. Was on time and completed the job to a very high standard with minimal fuss.
Burley Griffin Carpet Care differs from other carpet cleaning companies in a several ways. It has invested in the latest in truck-mounted carpet cleaning equipment and trains all team members with expert guidance from an Australian Carpet Cleaning Institute accredited technician.
Operating in Canberra since 1999, Burley Griffin Carpet Care’s team cleans carpets with care and consideration, always living up to their promises and high standards. Its repeat customers keep coming back knowing they will receive professional service, punctuality, a friendly approach and outstanding results. The company’s mobile carpet cleaning vans are equipped with high-powered portable cleaning machines so the team can get to difficult to access premises.
Google reviewer James Ellis says, Matt and the team at Burley Griffin Carpet Care really know their stuff. I am yet to see a stain they can’t remove. Exceptional services. Would have no hesitation recommending them to anyone needing carpet cleaning services.
AllClass Carpet Care is committed to providing the highest quality carpet cleaning services, to keep customers happy and to meet relevant Australian Standards. Its team is so confident in its work that it offers a 100% satisfaction guarantee.
AllClass was founded by Tony Arganese, who has around two decades of industry experience and is certified by the Australian Carpet Cleaning Institute. Tony makes it his personal goal to ensure that each and every one of his clients is satisfied with his work, and that every job completed meets his own impeccable standards. The company offers a full range of services, including for homes, apartments, end of leases and 24-hour emergency flood damage. They clean upholstery, drapes, curtains and offer tile and grout cleaning.
On Google, Scott Lang wrote, I called AllClass on my day off and they arrived when they said they would. They advised me on how to best look after my carpets and were friendly and professional.
If you’re on the lookout for a good cleaning service to help you with maintaining your home, or even preparing it for when you move, check out our articles The Best End of Lease Cleaners in Canberra and The Best Cleaning Companies in Canberra for detailed lists of our city’s top services.
Your experience with carpet cleaners in Canberra
Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.