The best scribes in Canberra

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Marietta Rudolf standing outside

face2face Recruitment’s scribe project manager Marietta Rudolf, one of Canberra’s most recommended scribes. Photo: face2face Recruitment.

Effective recruitment takes time and money. Multiple steps are involved, each demanding attention. But how do selection panel members lighten the load when selecting the best talent?

Quality scribes are experienced in managing the fussy details. A core function of specialist scribes is taking accurate, detailed notes for selection panel members during interviews. But scribes add value to recruitment in other ways too. For example, they write reliable assessment reports. They can help manage applications. High-quality scribes also provide post-interview services and facilitate assessment centres. They can analyse data and even serve as independent panel members.

In this article, we’ll outline the qualities to consider when choosing a scribe, and share where to find the best in Canberra.

What makes a great scribe?

Choosing the right scribe can take the stress out of your recruitment. It can reassure you, as an employer, that you have the right support when attracting and sourcing the best candidates.

It can be helpful to keep the following in mind when choosing a scribe.

  • Years in business. Some scribes are new to the business and others have been in the game for decades. It’s therefore wise to choose a scribe with in-depth experience.
  • Accurate and timely. You’ll want to select a scribe who is accurate, detailed, and timely every step of the way. That’s a scribe who is agile and offers the full spectrum of scribing services.
  • Personal and professional. Scribes must be professional. It also helps if they’re flexible and easy to work with. You’ll want to count on your scribe for best-practice service.
  • Fast and dependable. Scribing services are often required urgently. Fast turnaround times are involved. Select a scribe who works quickly and meets tight deadlines, without compromise.
  • Relevant and experienced. It’s best to choose a scribe who has worked in your sector, whether that’s government, private or not-for-profit. With government, select a scribe who understands mandatory merit principles, diversity and inclusion, and Australian Public Sector values.

The best scribes in Canberra

Riotact’s editorial team has combed through 20 years of on-site comments to compile a list of the most recommended businesses according to you.

To be listed in our Best of Canberra series, each business needs to have consistently received positive feedback on Riotact and Facebook as well as maintaining a minimum average of 4/5 stars on Google.

face2face Recruitment

With an experienced, professional team of scribes, face2face Recruitment takes the load off employers looking for top talent, including in government, the private sector and not-for-profit organisations.

face2face’s scribes come from diverse backgrounds. Some have been scribing for over 20 years and have completed over 600 assignments. Collectively, face2face scribes have worked on over 5,000 assignments. They support organisations with immediate recruitment needs and long-term, strategic requirements. They help employers’ future-proof their recruitment, including with national bulk rounds.

A core responsibility of face2face scribes is taking reliable, detailed minutes for selection committee members. They also support employers with application management, attend interviews and write comprehensive, accurate reports employers rely on for informed decision making. face2face scribes also act as independent panel members. They support employers with post interview services, facilitate and coordinate assessment centres, and provide a suite of other recruitment-related needs.

Importantly, face2face scribes free employers to focus on attracting and sourcing the most qualified and capable candidates. They save employers time and money and help manage risks and deadlines.

With government recruitment, many face2face scribes have direct public sector experience and follow best practice with mandatory merit principles, as well as diversity and inclusion priorities. They have collectively worked for over 100 government departments, recruiting at all levels.

All face2face scribes are personable, flexible and accustomed to meeting tight deadlines without compromise.

On Facebook, an Australian Government client wrote, “Please pass our thanks and gratitude to the scribe ... she was a pleasure to deal with and I would not hesitate to recommend her or your company again.”

Kowalski Recruitment

Scribing is a crucial component of public sector recruitment, and highly experienced Kowalski Recruitment scribes add value to selection processes. Kowalski Recruitment offers professional scribing consultation to support merit selection. Its scribing team comprises elite professionals with extensive experience in all recruitment steps. Kowalski Recruitment's scribes have consulted to most Australian Government departments with excellent feedback. Most scribes have undertaken more than 150 assignments.

Greg Nixon wrote on Google, “Great staff. Awesome service.”

CBR Recruitment

CBR Recruitment’s scribing and selection process management has supported thousands of public sector recruitment exercises across most federal and state government departments and agencies. This includes national bulk selection processes and highly specialised, technical selection processes ranging from APS2 to SES levels. CBR Recruitment provides industry best-practice support, so recruitment runs smoothly, professionally and efficiently. Services can be tailored to specific requirements.

Castaly Haddon wrote on Google, “CBR Recruitment offers a caring service with a human touch.”


HorizonOne’s experienced specialist scribes come from various backgrounds. As leading recruitment professionals, they have worked for over 30 Australian Government departments. Scribes are skilled facilitators who can support, guide and project manage recruitment processes or selection panels. Many are former senior level public servants.

On Google, Emma Reilly wrote, “The team at HorizonOne takes the time to understand the specific needs of employer and government clients and provide top-level service, saving time and money …”

If you’re looking for more information on recruitment, you might like our articles on the best recruitment agencies and the best ICT recruitment agencies Canberra has to offer.

Your experience with scribes in Canberra

Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.

Have you had experience with any of the scribe services listed above? If so, share your feedback in the comments below.

Your experience with scribes in Canberra

Thanks to our commenters who have provided insightful feedback. If you believe we have got it wrong, please let us know.

Have you had experience with any of the scribes listed above? If so, share your feedback in the comments below.

Frequently Asked Questions

What do scribes do?

Scribes provide a full spectrum of services to support quality recruitment. They’re competent in scribing, which is taking accurate, quality notes for selection panels interviewing candidates. But scribes offer much more. For example, they can help with application management and post-interview services (such as conducting reference checks and providing candidates with feedback). They can also facilitate assessment centres and provide other important recruitment services.

How much does it cost for scribing services?

The cost depends on many factors. One factor is the number of positions being filled. Another is the number of candidates involved. Scribe costs are also influenced by the type of services required. It’s best to talk to recruitment agencies and get a detailed quote.

What qualities should I look for in a scribe?

The best scribes have unique attributes that add value to the recruitment process. Quality scribes are accurate, timely and dependable, for example. They are also trustworthy, professional, and agile. Experience is key, and quality scribes are great communicators.

What do scribes not do?

Scribes support you in your recruitment process. They do not make decisions on recruitment outcomes, however.

Do all organisations use scribes for recruitment?

More forward-thinking organisations are using scribes so employers get the most out of their recruitment exercises. Government departments rely on scribes to support recruitment in line with mandatory merit principles. An increasing number of private sector and not-for-profit organisations rely on scribes too.

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