I park on the roof of the Canberra Centre every day of the week (except weekends) as I work in the city.
Since early May this year, the Secure Parking ticketing machines has had network issues and so anyone who paid their parking with a credit card, did not have their accounts debited for their parking fees.
This issue has since been rectified and my account was debited several hundred dollars on 21 September as the transactions were finally processed. They could not take all of it out as there was no money in my visa debit account after 40 x $10 transactions were processed.
I believe this would have affected alot of people who park at the Canberra Centre carpark, not just the daily users. Some could even have had up to $900 (approx. 18 weeks worth of parking) taken out of their accounts in one hit. I was just wondering how everyone else fared.
Can they take out that much money out of people’s accounts after not processing for 4 months?
ETA: Secure Parking’s message regarding the network issue: