Last night my husband played Indoor Cricket at the Lyneham Indoor Sports Centre. While he was playing some lowlife smashed the window of his car and stole his Iphone.
We NEVER leave our phones in parked cars anywhere, but on this occasion the phone appears to have fallen out of his pocket when he was either driving or getting out of the car. He didn’t realise the phone was missing until he saw the smashed window after the game and couldn’t find his phone.
We used “Find My Iphone” but the thief removed the sim, so it can’t locate the phone. Optus have tagged the IMEI, making the phone only usable as an Ipod on Australian networks, so the thief won’t have any luck unless they sell it to some stupid sucker.
We thought the phone was covered under our top level NRMA home contents insurance, but unfortunately they now tell us that we needed to register every single item that might be lost outside the home. When I took out the policy I specifically said we wanted portable coverage for our Iphones, video camera, Ipad, laptops etc and at no time was I told that we needed to register each item individually.
I’m mad to say the least.
Thankfully the broken car window is covered under our windscreen insurance (go figure!) and we won’t need to pay an excess.
The purpose of this post is threefold:
1. To warn others that the cops told my husband there has been a spate of smash and grabs in Canberra carparks recently. So watch what you leave in your car, and double-check your pockets/handbag if you’re like us and would never knowingly leave valuables behind.
2. Check your home contents insurance and make sure that you have covered all the fine print requirements for claims on items outside the home.
3. If anyone has any knowledge of this theft – there are photos of our new baby and other kids on the phone that we would love to get back. Since the phone is now useless as an Iphone unless unlocked by us, we would prefer the thief returned it somehow, no questions asked, rather than just dumped it. I know it’s a long shot, but we don’t know what else to do to get the photos back.