Leading real estate company Civium Property Group has announced the appointment of its new CEO, Kylie Dennis – an experienced professional with a proven track record.
Ms Dennis will succeed Doug O’Mara as he transitions into the role of chairman of the Civium board.
With a background in business strategy and management in a variety of sectors, including media and real estate, Ms Dennis is poised to lead Civium Property Group into the future with innovative and client-focussed initiatives.
The new CEO said her intention for the time being was to stay the course and build on the company’s success over the past two decades.
“Civium is a Canberra success story – a small family business which, from humble beginnings, has grown into a national company operating across Melbourne, Sydney, Brisbane and Canberra,” she said.
“I am very excited to be a part of building on that growth and success, along with a team that is now more than 130 strong.”
Ms Dennis has garnered a reputation for dedication to exceptional customer service, a deep understanding of the market and a passion for fostering positive workplace cultures.
She said Civium’s position as a full-service agency covering strata, residential sales, leasing, commercial, insurance brokerage, and facilities management would allow her to lean into her strengths and values.
“In these initial months, my focus will be on clients and the team. Staff retention is key to delivering the client services we need, and I will be working hard on staff engagement and development,” she said.
“I am also looking forward to the opportunity to work with Doug O’Mara. I have enormous respect for what he has achieved through innovation, strategic thinking and a lot of hard work.
“I can’t wait to learn from Doug and to make a real contribution to the continued growth of this local success story.”
Mr O’Mara has served as Civium’s CEO for the past 20 years. In his new position, he will continue to provide strategic guidance and support, ensuring his insights will continue to shape the company’s direction.
He said Civium would thrive under Ms Dennis’s leadership.
“I am proud of what we have accomplished at Civium Property Group, and I am confident that Kylie Dennis is the right leader to take the company to even greater heights,” he said.
“I am excited to continue my in-depth involvement with the organisation as chairman.”
Part of Doug’s new role will focus on business development, including a focus on corporate development, specifically offering their strata management and body corporate services to tier-one developers nationwide.
He will also help guide the company’s tech initiatives, including transitioning Civium’s tech stack onto a new platform with generative AI.
“We’re already fairly advanced with robotic process automation, but moving it over to a generative AI environment will help our team deliver an even higher level of customer service,” Doug says.
“It will be far more efficient, the quality of the information far improved, which means clients will have a lot more speedy access to their data and information.”
Ms Dennis said the industry had many challenges and opportunities to keep up with the ever-evolving property sector.
“When I think about Civium and the fact that it spans the residential, commercial and strata management spaces, to me, that speaks to our ability to adapt to people’s changing expectations of how they want to work and live, now and into the future,” she said.
“Those needs and expectations have changed a lot since COVID and will no doubt continue to evolve and change for the foreseeable future – and Civium is perfectly placed to be at the forefront of that change.”