Whilst I have had many positive experiences with Crust, in fact I find their pizza delicious, tonight’s experience was anything but.
We sat down for the average Origin experience,that is, a couple of bevos and a pizza- delivered of course. Knowing full well Crust generally takes about an hour to deliver, we ordered to allow adequate time for the pizzas to be delivered at the start of the game. An hour and a half later and 15 mins into the game, still no pizza. After numerous phone calls before finally getting through to Crust we were informed that the pizza had left the store and was on its way but to call back in 20 mins if it hadn’t arrived. (Not that it should take 20 mins to deliver to Oxley from Erindale).
20 mins pass, still no pizza. After numerous further attempts to get through to Crust, we were informed, yet again, that yes our pizzas had left the store (again) and should arrive within 15 mins.
The pizzas arrived just as we were preparing to call the store and demand our money back, after all a pizza from Pizza Hut is better then no pizza at all from Crust, and by this time we were starving and would have eaten anything.
The delivery boy’s excuse for such tardiness was a shoulder shrug, grunt and “You know, Origin”.
And of course after all that the pizzas cold!
Based on our experience do not order a delivery from Crust on Origin night, in fact any night that may be vaguely busy, unless of course you allow a good 3 hours for delivery and don’t mind eating cold pizza.
[ED – one would think they could staff up for known busy nights]