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Down about dumplings…

By CleptaK - 21 March 2008 25

This evening I decided to pop into my old favourite, Godori, in the city for a quick feed. I ordered a small serve of dumplings as I wasn’t that hungry and, mainly, because I didn’t want to be out for too long. The dumplings took some time to come out, say 10-15 minutes (note I’m judging this by Godori standards as they’re normally incredibly fast) and I noticed that there was some too-ing and fro-ing with the order and bringing out the condiments and cutlery. Two groups of people who came in after me were also served first and their orders were considerably larger. When the order did arrive, I noticed it was somehat larger than five pieces (maybe 7-8), but I didn’t think too much about it, putting any increased servings down to the delayed service time.

Now, I’m a slow, slow eater. I was starting my fifth dumpling (I would have been eating for about 10 minutes) when one of the staff members came over. She loudly said in front of other customers “Did you order small dumplings or large?”. I immediately told her I had ordered small, upon which time she glared back at me. I was a bit stunned as it had taken them some time to realise they had given me too many dumplings. She was still standing there so I asked if she wanted me to pay $5 for the extra food ($10 is the price for a large serve and it includes 10 dumplings) and I proceeded to get the money from my bag. She then mumbled “it was our mistake – don’t worry about it”.

I was so embarrassed I immediately downed my spoon, got the $5 in change (I didn’t have any other money on me at all), handed it to the waitress and expressed my embarrassment. She then smiled and said “Oh, thank you for this [the money]!” I left the small eatery quickly, vowing to not go back for a long time, if ever.

I know I’m more sensitive than the average bear, but is it just me or does anyone else think the staff member was a bit rude? I love the food from that place, and it’s so clean. I just feel a tad awkward now…

What’s Your opinion?


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Down about dumplings…
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Headbonius 8:41 pm 23 Mar 08

My God Mael! I bow down before you. SES legend, having gone through training harder than the SAS, law enforcement guru, political commentator and now MYSTERY DINER!!!!!!! It would appear that you spend far too long as the Mystery Diner on certain sausage shaped body bits.

astrojax 7:39 pm 23 Mar 08

done! 😉 see about half a dozen oysters, err stories, above…

ant 10:48 am 23 Mar 08

astrojax, can you do a review of the Lantern Room after you’ve been there? We used to go to Chill quite a bit, as it was our “local”. Always found the prices just a tad high though, except on Cheap Night. And the pizzas were a major “must avoid”. Steaks were exceptional. I was kind-of suprrised to hear it’d gone.

Duke 7:42 pm 22 Mar 08

Anybody know anything about what looked like a new restaurant opening tonight (Saturday) in Narabundah?

In defence of Gondori (which I have never been to – where is it?) restaurants do have bad nights on occasion. My favourite place to eat in Canberra is Beluccis Phillip and every time I have been there has been great except the last visit.

It took nearly two hours for the food to come out and being seated in front of the open door we were hit by icy blasts all night. But this was the exception, not the rule.

So if the dumplings were tasty, visit them again – the quality of the food should be the deciding factor in visiting any restaurant.

astrojax 5:27 pm 22 Mar 08

a colleague at work has a boycott now on the building’s cafe (which is pretty average except in its pricing! and is the envi of no-one i know) as she had ordered a ‘small’ portion and duly took her plate to pay the cashier, who inquired if the meal was ‘small’ or ‘regular’ – upon being told ‘small’, the cashier, also the owner of the place, removed her plate to the kitchen, removed some of the food, then handed back the diminished fare. i can’t begin to imagine doing this if i worked in or owned, a restaurant!

the only advice i have for these situations is to confront the owner/manager loudly in front of other customers, if they can’t be civil enough to admit ‘their’ mistake!

there are some food critics in canberra – the crimes has regular reviews of places and a friend is one of the regular reviewers. have been out with her a couple of times and it is fun, and always unannounced until the day after our meal.

i’m off out to ‘lantern room’ tonight, new place in campbell replacing ‘chill’ – the menu looks good so am expecting great things. watch this space.

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