5 June 2007

First TransACT, now Bigpond on the fritz

5 June 2007 | soulman

On Monday morning, TransACT users experienced widespread network outages. Now it’s Tuesday night and users of Bigpond seem to be having the same problem. From 8pm onwards in Conder, Bigpond ADSL and nextG mobile internet was non existent.

Based on Bigpond website and call to tech support (with a 40min wait), here’s the low down:
– Several scheduled outages throughout Qld, NSW and Vic.
– Tech support claims no outages scheduled or occurring in ACT today, although Bigpond website states outage scheduled for Erindale.
– Bigpond servers are blocking international websits for some reason. Technicians investigating.
– Current problems affecting some users include the usage meter, connections and timeouts and email.

Anyone heard anything? TransACT and Bigpond having disruptions within two days, coincidence?

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Capital Retro5:47 pm 29 Aug 19

TPG are having critical problems with their email servers. They have been down for over 24 hours now and resumption time is rolled forward every couple of hours. Up until now they have been bullet-proof.

Kramer11:51 pm 07 Jun 07

RiotACT is a bit more robust (at least I’d like to think) than a notebook hard drive, and unless you’ve stolen our DNS entry its not running on your notebook. Although a notebook with wireless internet could be a damn site better than the current variety of issues which have been plaguing us.

ant8:49 pm 07 Jun 07

The reason is my Toshiba laptop hard drive crapped itself today, and the entire Riot Act is hosted on my laptop.
avoid Toshiba.

el6:42 pm 07 Jun 07

More importantly – what the hell caused the RiotACT to be MIA for an entire day?

soulman11:15 pm 06 Jun 07

Hmmm, thanks for that Ian Peters.
Could you tell me what BGP (routing) and advertisements being propagated has to do with these outages.

natecv810:59 pm 06 Jun 07

Whether or not Telstra infrastructure was involved is irrelevant – it was to do with certain BGP (routing) advertisements which were propogated to peers such as Optus.

el10:24 pm 06 Jun 07

Hmmm…haven’t noticed any issues for about 5 weeks (went down for an hour one weekend around midday IIRC) through iinet. Then again I’m only able to access it outside of business hours.

ant8:36 pm 06 Jun 07

I’m not sure! One’s Iinet, and the other, um, I haven’t checked what it is yet. (erm that’s the er backup access).

el7:51 pm 06 Jun 07

Ant – Do they both use Telstra infrastructure?

(And yep, Digital TV reception was utter arse this morning in Woden too.)

ant7:36 pm 06 Jun 07

That’s interesting. I’ve been having “brown outs” on my net too. And I access two separate ISPs. When one dies, usually the other is still working (although it speeds up and down). But both have been bloody flakey. I wonder what’s going on?

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