Skip to content Skip to main navigation

News

Skilled legal advice with
accessible & personal attention

Hargreaves takes the big stick to taxis

By johnboy - 9 September 2008 58

The Canberra Times informs us of dire threats and imprecations to the taxi industry coming from John Hargreaves who is promising to keep releasing taxi licences until we finally get a decent service.

The taxi lobby reply with all manner of bollocks about how everyone whinges about taxis wherever they are.

Sadly for them most of us have travelled to other cities and we know that Canberra is the absolute pits for taxis.

Beating up on hated taxi services is popular because the taxis have been taking advantage of us for years and we know it.

Steve Pratt is leaping to their defence in his typically noble habit of taking the wrong side of any issue.

With average fares heading up over $30 it’s hardly unreasonable to ask for some service, and maybe a call on approach?

UPDATED Mr. Hargreaves has now put out a more conciliatory media release suggesting the Canberra Taxi Industry Association should try joining the Taxi Industry Advisory Group.

ANOTHER UPDATE: Steve Pratt’s courageous defence of Canberra’s loathed taxi industry is now available as a media release niggling at consulatation.

What’s Your opinion?


Post a comment
Please login to post your comments, or connect with
58 Responses to
Hargreaves takes the big stick to taxis
peterh 11:47 am 09 Sep 08

LG said :

Never using Aerial again. I’m tired of waiting 40 minutes for them not to show up… the other mob (CabExpress?)seems to have much better service.

and real people on the phone, not that blasted automated system…

LG 11:45 am 09 Sep 08

Never using Aerial again. I’m tired of waiting 40 minutes for them not to show up… the other mob (CabExpress?)seems to have much better service.

peterh 11:36 am 09 Sep 08

oh, and canberra cabs is no more, they are now Canberra Elite, after the merger between canberra cabs and elite service.

aerial owns:

canberra elite
canberra hire cars
silver service

and in 1998, there were two hundred and seventeen taxis and six stretched sedans (“Multis”).

here is the link:
http://www.aerialtransport.com.au/?sales

peterh 11:31 am 09 Sep 08

crabb said :

Does anyone know how many taxis there are in Canberra? On a recent trip to Cairns the cab driver told us Cairns had about 140 taxis, one per thousand of population. At any rate, the taxis there were plentiful and prompt, no problems being picked up at the airport, and taxis arriving within minutes from booking. Isn’t that the way it should be? Why can’t the nation’s capital manage this?

because the canberra cabs monopoly is hamstringing us. Cabexpress was set up as a competitor, but they based themselves in queanbeyan, so as to be outside the scrutiny of canberra cabs.

neanderthalsis 11:28 am 09 Sep 08

My work requires I spend a considerable amount of time in taxis in capitals across the country, and I can certainly confirm John Hargreaves’ claims about the complete lack of service and general inefficiency of Canberra cabs compared to other cities.

The automated phone service is a shambles, talking to the dispatch operator is little better. The taxi fleets here seem older and grubbier than Melb, Syd or Bris. And while we do seem to have a higher proportion of drivers with some english language ability, they do tend to lack the locational & street knowledge that even a three-week-off-the-boat/plane Sudanese driver in Melb seems to have.

And, my final point in my rant, try getting a taxi on a Thursday or Friday afternoon when parliament is sitting; bloody impossible.

I prefer to pay the extra $10 – $15 bucks for a silver service or hire car these days. So, go for it John, more licenses, better competition means better service for the taxi going public.

Thumper 11:22 am 09 Sep 08

Does anyone know how many taxis there are in Canberra?

I believe the figure is one.

And he’s usually busy.

johnboy 11:21 am 09 Sep 08

jakez said :

The taxi industry is a fantastic example of what happens when the Government strangles an industry with licenses, and the established players use this over regulation to keep out competition.

Before I launch into my potentially Party expulsion worthy public tirade against Steve Pratt. Where did you source his comments johnboy? I can’t find a mention in that article and no press release has come through to my inbox (nor the Canberra Liberals website).

It was a rare appearance on 666, mostly one suspects, to rebut Chief Ministerial allegations that he’d been gagged.

wishuwell 11:17 am 09 Sep 08

peterh I constantly hear of problems getting to the Boathouse by taxi (especially new drivers). Possible reason is that the Boathouse for some reason now lost in time is zoned Barton and everyone knows Barton is on the southside of the lake. Ive always known the area as East Basin.

Snarky 11:16 am 09 Sep 08

Crabb, Aerial Transport, which controls the Canberra Cab, Elite Taxi and Silver Service fleets has about 360 vehicles all up. In my driver’s class they told us that, even during peak hour, up to 20% of the flet were off teh road due to a shortage of drivers. How releasing ever more taxi plates will cure this issue is unclear.

crabb 11:10 am 09 Sep 08

Does anyone know how many taxis there are in Canberra? On a recent trip to Cairns the cab driver told us Cairns had about 140 taxis, one per thousand of population. At any rate, the taxis there were plentiful and prompt, no problems being picked up at the airport, and taxis arriving within minutes from booking. Isn’t that the way it should be? Why can’t the nation’s capital manage this?

p1 11:03 am 09 Sep 08

I have caught a cab exactly twice in the last year or two, only one of those times in Canberra, and as an absolute last resort. Somehow I can’t see the service getting any better any time soon.

peterh 10:36 am 09 Sep 08

Had to pick up an exec from Sydney who was staying at the mantra hotel (used to be saville on northbourne) and take him to an event at the boathouse. Canberra cabs car rocked up on time (I WAS surprised) and then started for our destination. I asked him if he knew where the boathouse was.

“Yes, sir, absolutely.”

As we started driving over commonwealth bridge, I realised that either he didn’t or he thought that we didn’t. I asked him politely, where he was going. the boathouse, he replied.

when he wasn’t going to indicate off comm bridge to go past the nat library, I told him to turn left here, mate. when we got to the end of the road, I had to stop him going towards Kingston and instead turn onto King’s Avenue bridge.

then the big roundabout, then the small roundabout and then down past clare holland hospice.

and we were at the boathouse.

He rang up the fare, wait for it…. $45.00!! not a chance. I advised him that we were going to give him $12.00 after I had to direct him to the destination. he accepted. I also informed him that I was going to call Canberra cabs and make a complaint. I had his driver name and plate number.

I called canberra cabs the next day and discussed the situation with the nice young lady on the phone.

she informed me that he had only been driving the cab for the last 3 weeks.

shame of it is, I was a cab driver for a little while. I remember the memory test – street names between you and the destination. I remember the practical test. I don’t remember not looking at the directory and finding the address.

If he has only been driving for 3 weeks, why didn’t he say so? I would have been fine in directing him.

we use cabexpress exclusively now.

not one problem.

ever.

rosie_bubz 10:26 am 09 Sep 08

i hate it when taxi drivers think that u dont know the way to where u wanna go, (does that even make sense haha) so they take u a really long way so that the fare is higher.

and u try to argue ‘turn here etc’ and they never listen

jakez 10:17 am 09 Sep 08

The taxi industry is a fantastic example of what happens when the Government strangles an industry with licenses, and the established players use this over regulation to keep out competition.

Before I launch into my potentially Party expulsion worthy public tirade against Steve Pratt. Where did you source his comments johnboy? I can’t find a mention in that article and no press release has come through to my inbox (nor the Canberra Liberals website).

tastyjam 10:12 am 09 Sep 08

In my old job I had to head out to the Therapeutic Goods Administration on Narrabundah Lane, in Symonston. Cabxpress once took an hour and a half to pull their thumbs out and come get me. Good thing I had nothing better to do than wait around.

1 2 3 4

Related Articles

CBR Tweets

Sign up to our newsletter

Top
Copyright © 2017 Riot ACT Holdings Pty Ltd. All rights reserved.
www.the-riotact.com | www.b2bmagazine.com.au | www.thisiscanberra.com

Search across the site