Illegal gas.

Nontaingne 11 February 2009 48

Today I tried to disconnect my gas.  Or rather I tried to stop paying for it.

We’ve lived in a southside rental for the last 3 years and apart from a six month stint when we moved in have not used the gas.  (There’s only 1 bayonet in the loungeroom for heating and it’s unflued).

I’ve been told by ACTEW it is ‘illegal’ to disconnect the gas while I am in the residence and that I must continue to pay the $42 a quarter to them for line maintenance?!

Does anyone know anything about this?


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Gerry-Built Gerry-Built 10:50 am 14 Feb 09

cleverclogs said :

Even when you’re dead they still try to bill you. My poor mother spent hours on the phone to various utility companies after my dad passed away… you think they’d want to know if the person whose name the bills are in is in fact 6 ft under.

Yes, bad. But thankfully not as bad as the real estate agent in Bondi who visited my aunt after my uncle had died (and was not yet buried) to offer her condolences and ask if the house was going on the market, and if they’d like her to handle it… ghoul (the real estate agent, that is…)!!!

Woody Mann-Caruso Woody Mann-Caruso 8:29 am 14 Feb 09

So how hot can we withstand the air temperature – eg – 47 in Melb the other day.

Air is a lousy conductor of heat. Water is a very good conductor of heat. You can easily withstand much higher or lower air temps for longer than you can in water. For example, you can walk around pretty much forever at 20oC, but sit in water at that temp and you’ll be hypothermic in under an hour.

p1 p1 12:22 am 14 Feb 09

Lay a great big curry fart in a plastic bottle and mail it to them. Then mail them a bill. Send reminders.

Demand that you be paid with seven letter spiders?

jessieduck jessieduck 12:18 am 14 Feb 09

Woody Mann-Caruso said :

And it can’t be hotter than 50 degrees

Why do you need tap water hotter than 50oC? At 60oC you only need 6 secs of contact for third degree burns. My instantaneous gas goes to 55oC and it’s scalding.

They made that rule after a disabled man died in his shower after being left unattended. Sadly he was so badly scalded he was killed. 50 degrees is plenty hot.

VYBerlinaV8_the_one_they_all_copy VYBerlinaV8_the_one_they_all_copy 10:13 pm 13 Feb 09

Lay a great big curry fart in a plastic bottle and mail it to them. Then mail them a bill. Send reminders.

sepi sepi 9:55 pm 13 Feb 09

So how hot can we withstand the air temperature – eg – 47 in Melb the other day.
Can we survive above 50 degrees or so?

Woody Mann-Caruso Woody Mann-Caruso 8:19 pm 13 Feb 09

And it can’t be hotter than 50 degrees

Why do you need tap water hotter than 50oC? At 60oC you only need 6 secs of contact for third degree burns. My instantaneous gas goes to 55oC and it’s scalding.

p1 p1 6:38 pm 13 Feb 09

My wife just rang Energy Australia and asked them to cancel the gas, but leave the electricity connected. They refused to do it.

chewy14 chewy14 1:12 pm 12 Feb 09

Woody Mann-Caruso said :

You need to have a good, long hard read of http://www.holladaddy.com/
quote]

Best. Website. Ever.

caf caf 12:37 pm 12 Feb 09

I’ve lived in two houses that had instant gas hot water systems and low-flow shower heads.

AG Canberra AG Canberra 12:17 pm 12 Feb 09

AH ACTEW/AGL – sold me a instant gas hot water system – that doesn’t work with low-flow shower heads…..apparently none of them do! So I can be a bit green and use a 6 star rated HWS – but I have to use more water to do it. And it can’t be hotter than 50 degrees – because the ACT gov thinks we might burn ourselves.

It’s all one big joke.

Woody Mann-Caruso Woody Mann-Caruso 10:35 am 12 Feb 09

hush down gurrl… da dead cant talk. plus, i’z tryin 2 get mah mack on.

Jesus, I’m in tears here…

Woody Mann-Caruso Woody Mann-Caruso 10:33 am 12 Feb 09

You need to have a good, long hard read of http://www.holladaddy.com/

Now there’s coffee all over my shirt. Need to find a way to work raping all your families and leaving everybody you love dead “wit dikholes in they eyes” into a post.

Nontaingne Nontaingne 10:28 am 12 Feb 09

Soz Dogen*

Nontaingne Nontaingne 10:27 am 12 Feb 09

Thanks Doggen – armed with this info I’ll take another swing at it : )

Vic Bitterman Vic Bitterman 12:36 am 12 Feb 09

JD114 said :

If you is in da rental ploperti dis is da problem fo da landlord methinkum. You don’t want da gas, so you am gonna be happy fo da gas to be gone, but da landlord, he might want da gas to be retined fo da future tenants.

You need to have a good, long hard read of http://www.holladaddy.com/

It’s much more entertaining than trying to read your post!!! 😉

caf caf 8:35 pm 11 Feb 09

Jemena is the old Alinta, which is fully owned by Singapore Power, which as mentioned above is a 50% joint venture partner in ActewAGL Distribution (in which AGL itself no longer has any interest!).

ActewAGL Distribution owns the network, and the operation of it is contracted out to Jemena.

On top of this the people you deal with as a customer to connect to the network and buy gas are a retailer – of which ActewAGL Retail (a JV between ACTEW and AGL) is but one.

It is a somewhat tangled web, to put it mildly.

Mr Waffle Mr Waffle 8:04 pm 11 Feb 09

Urgh, “AGL”. If there’s an AP staff member who curses out loud at my work, it’s probably because of something to do with the “AGL” part of ActewAGL… it was a real laugh/cry situation when we discovered they were sending bills out to the buildings where the meters were, rather than to us (the building owner/account holder). Funny, the demands for payment found us quickly enough…

Dogen Dogen 7:31 pm 11 Feb 09

Hi there guys, I work for ActewAGL as a phone monkey so I’ll fill you in on the actual situation. The person you talked to on the phone is an idiot and gave you the wrong information. You, as a tenant can close your gas account at any time for any reason, it is not “illegal” to disconnect your service. Just call again to close your account. What they should have said is that if there is no one connected to the property and paying the supply fee then the distributor “Jemena” has the right to either wad (put a plug between the main and the meter) or remove the meter. If the owner wishes to maintain supply then they have to pay this fee. In practice Jemema usually only wads the meter and if anyone new moves in that can be removed within 3 working days however, removal is still a possibility and if this happens you need to pay for a new connection; upwards of 200 dollars. Jemena is not owned or operated by ActewAGL or the ACT government, they are a separate and private entity.

caf caf 5:11 pm 11 Feb 09

jakez: The OP’s erroneous use of “ACTEW” not withstanding, the ACT, Queanbeyan and Yarrowlumla gas distribution network is owned by “ActewAGL Distribution”, which is a partnership equally owned by Singapore Power and ACTEW. It doesn’t have any more ability to force people into contracts than any other private company.

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