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Local cafe owner can’t handle the heat

By creative_canberran - 23 November 2011 61

Daryl Hehir-Nielsen, owner of Deakin cafe Double Shot is in the Canberra Times calling for regulation of Canberra’s coffee shops. Apparently, he’s none too happy with every new building having a coffee shop downstairs, nor does he like groups of cyclists turning up without calling first. It’s a curious pair of complaints, he doesn’t want competition but doesn’t like the customers either – perhaps time to consider a new vocation, particularly in light of tepid reviews here and here.

In any case, hospitality has always been competitive, requiring hard work – and competition ultimately benefits the customer. In new Acton, a number of coffee shops within a short distance of one another thrive in new developments, as do coffee shops in new buildings at ANU, the inner south and Woden. One need only look at a certain Braddon coffee shop or the sister stores one Kingston cafe has spawned to see that with the right stuff, you can do well in the marketplace.

Is regulation of coffee shops really needed or is this just a way to prop up businesses that can’t compete on their own merits? And if we take Daryl’s comparison of such regulation to that already in place for supermarkets, has it been for the better, or is it influences like Aldi bringing a new model to market that has changed things more?

What’s Your opinion?


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61 Responses to
Local cafe owner can’t handle the heat
Mumbucks 11:11 am 24 Nov 11

poetix said :

I hereby volunteer to offer my services as Inspector of Coffee. If it involves far too much time sitting around in cafes, there are good *grounds* for my appointment. (Insert feeble laughter for bad joke now.)

As long as it has good gates and table service!

bitzermaloney 10:55 am 24 Nov 11

He has a valid point, in that it seems every new development has a “cafe”. That said, there are very few places that serve a decent coffee at a reasonable price (eg. Harvest).

There are too many places that think they know what they’re doing but burn the crap out of the beans and/or the milk and consequently leaves you with a bitter after taste (both physically and metephorically).

poetix 10:46 am 24 Nov 11

I hereby volunteer to offer my services as Inspector of Coffee. If it involves far too much time sitting around in cafes, there are good *grounds* for my appointment. (Insert feeble laughter for bad joke now.)

dpm 10:44 am 24 Nov 11

Erg0 said :

I strongly suspect that the cyclist quote has been pulled way out of context in an effort to make the guy look like a whinger. It just doesn’t fit in with the flow of the article.

”’A cycling group will arrive with 20 people. They don’t bother letting you know, they think they’ll turn up and you will be happy for the business,” he said.’

Yep, the CT have been watching RA! They know any mention of cyclists is likely to get lots of attention! Hahaha.

Seriously, if JB removed all the post relating to cycling/motorist ‘arguments’ off RA, he’d lose about 50% of all previous RA discussions! Just this week, a post about a park and ride in Mawson, once again, turned into an inevitable ‘discussion’ about who should pay for roads, and why bikes should be registered?!?! I wonder if almost any topic on RA is less than 6 degrees of separation from that argument? Too funny!

00davist 10:38 am 24 Nov 11

Solidarity said :

Who makes a good short black in this town?

I’ve tried all the ones that RiotACT raves about and while good, nothing really stands out…

A short black really comes down to the bean, and the roast, and not so much to preperation of the drink, due to this, it can be quite an individual thing.

If you have somwhere in mind outside of canberra that makes a short black you really like, find out who they get their coffee from, as long as it’s not roasted on the site, or by a small scale roaster (sadly, there is a good chance it may be) then you should be able to find out if it is distributed in canberra, and who has it, then you might have a bit more luck.

mp2615 10:36 am 24 Nov 11

@ #7 Tried Two before Ten ? Hobart Pl

Classified 10:27 am 24 Nov 11

I think it’s pretty laughable that we’ve become such a bunch of coffee snobs anyway.

dungfungus 10:23 am 24 Nov 11

I once had the notion that I should buy a coffee shop in Canberra but after consulatation with previous owners I was told “you will be happy twice if you buy a coffee shop in Canberra, the day you buy it and the day you sell it”
A lot of office customers who have got sick of paying $4.50 a cup at the local coffee shop are buying new instant coffee machines that take the sachet which tastes the same and works out about one third of the price.
With all the government regulations and now the jackboot unions to contend with, who needs to be in small business anyway?

Solidarity 10:03 am 24 Nov 11

Who makes a good short black in this town?

I’ve tried all the ones that RiotACT raves about and while good, nothing really stands out…

CapitalK 9:55 am 24 Nov 11

Oh I couldn’t even be bothered reading the article when I saw it in the paper – was it front page? Amazing.
Regulation – what a joke. Outside Dept of Infrastructure there are at least 3 coffee shops in very close proximity and they all seem to do amazingly well. Good coffee and friendly staff go a long way.
I will now add that my favourite coffee shop is a chain *cringes* – as they can do coffee the way I like it, which is iced with nothing but coffee, ice and milk.

Mysteryman 9:50 am 24 Nov 11

Sure, regulate the coffee shops. But start with their prices first. No more paying 25% more than the rest of the country.

Honestly though, it’s a stupid idea. If a business can’t survive on it’s own then it shouldn’t survive. Simple. I’ve been the the café in question twice and both times it was garbage. Slow service, average food. Perhaps if the proprietor picked up his game he’d have less to worry about.

Erg0 9:50 am 24 Nov 11

I strongly suspect that the cyclist quote has been pulled way out of context in an effort to make the guy look like a whinger. It just doesn’t fit in with the flow of the article.

p1 9:43 am 24 Nov 11

I vote for regulation if it regulates the quality of the coffee and nothing else.

Were the cyclists in the group wearing lycra?

s-s-a 9:41 am 24 Nov 11

Oh yes I saw this article too, and mentally added Double Shot Deakin to the list of places not to stop for coffee while out on a ride. Thanks Daryl!

dvaey 9:23 am 24 Nov 11

It always amazes me how some people will charge $4 or $5 for a bit of mass-produced ground bean and some boiling tap water, and then sell a slice or cake for twice the cost of the bakery next door.. and then have the gall to complain about how theyre doing it tough.

I particularly used to love when Centrelink had a little coffee shop setup selling $4 cups of coffee, given the fact that most people who would be buying them, would be living on centrelink income and should be spending their money more wisely than $4 on a drink. (Although I guess its comparable to the cost of a can of woodstock)

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