After having my campervan in for repairs for almost a month and a half, I was alerted by it’s alarm late last night. That itself is not unusual, it has a motion sensor alarm that sends me text messages when it is set off. I get them all the time when it is on, but it was programmed to only send them outside of business hours. Anyway I got one last week near to 10pm so I drove down to the panel beaters to investigate. Sure enough the lights in the campervan were on. So I grabbed a rather large and convenient car lug wrench and went to investigate. Instead of a crook, there’s the panel beater making himself at home in the back of my campervan. I stood there wondering what to do, and after trying to yell at him he switched off the light and went to sleep. The van at the time was in a fenced yard where I could not get to it.
So the reason why there’s been no work on my van is that the panel beater is now using it as a temporary home. 🙁
So anyway I rang him and demanded he start work on the van, got the usual promises and bullcrap from him. Last night the alarm went off again so I went to investigate and there’s someone asleep in the back of the van again. They were snoring loudly and didn’t wake up even when I shook the van. I didn’t have the spare key on me so I could not force him out of it.
I’ve had enough and will go claim the van back tomorrow. But after a month and a half I’ve got a van that still needs work on the rust, that has devalued. That now has batteries that were new and are now a month and a half older. Plus I’m paying for ongoing costs like insurance etc.
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I checked the ACT Fair Trading web site and found a link to the ACT Fair Trading (Motor Vehicle Repair Industry) Act 2010
On page 17 of the PDF version, section 25 it states:
“Licence condition—time to carry out work
It is a condition of a licence that the licensee—
(a) complete motor vehicle repair work in a reasonable time; and”
So I figure a week would have been a reasonable time, a month and a half is not. I think it is about time this guy lost that licence. In theory I should complain to the Office of Regulatory Services, but has anyone done anything like this before? Any tips on if I am wasting my time? Any suggestions on a better solution?