Following the Commonwealth’s release of a draft of its Data and Digital Government Strategy, it is now calling for feedback from the community, industry and academia.
Public Service Minister Senator Katy Gallagher announced on 16 June that feedback will soon be available to be submitted through a portal, up to the close of business on 25 July.
“The government must embrace digital technologies to ensure that all Australians can access and engage with trusted and secure government services online,” she said.
Senator Gallagher said the strategy will act as a blueprint for the government’s use of data and digital technologies through to 2030, and that the feedback will allow contributors to outline their expectations of government digital services, how they can best use data and digital technologies to deliver better outcomes, and how to make sure digital services are more accessible and inclusive.
The 25-page draft strategy says the government will use data and digital technologies to improve its activities, including the delivery of services. It says maturing APS data and digital capabilities will “foster an enhanced culture of innovation and experimentation, enabling greater flexibility and responsiveness, resulting in better outcomes for people and business”.
The draft says the strategy brings an APS-wide vision focused on ensuring people and business are at the centre of the Australian government’s data and digital activities, progressing the APS’s transition to a policy and implementation environment driven by data and digital technologies, and building and sustaining APS data and digital capabilities.
The success of the strategy will be measured by having improved services that are inclusive, accessible and responsive; integrity and transparency in service delivery, which increases trust in the Australian government; increased evidence-based policy and decision making; and greater economic value from public and private sector data.
It will also be measured by having greater usability and availability of public sector data and services that are digital by design; increased intergovernmental collaboration and interoperable architecture; greater understanding and implementation of the investment required in data and digital technologies to maximise value; increased data and digital literacy, competency, and professional capability; and capacity for an innovative APS workforce fit for the digital age.
It says all data and digital activities are underpinned by a commitment to privacy, security and ethical approaches.
The feedback will be incorporated into the final strategy and its implementation plan, and the government expects this to be released by the end of 2023.