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Taxis Reaping Double Fares from Airport – WTF!?

By InnerNorthn00b - 14 August 2011 34

I flew into Canberra the other day and was asked at the taxi rank if I was happy to take a cab with another person in the queue as we were both heading in roughly the same direction. After we both got in, and after we arrived at the other passenger’s destination, the cab stopped and charged the passenger $12. I then drove on for another 0.5-1km to my destination and the cab charged me $18, because rather than resetting the meter, he kept it running after the initial fare was paid.

So basically, the cab company collected $30 for a trip that would usually cost $20, and I effectively paid a cab $18 to drive less than a km. I asked the driver why the meter wasn’t reset after the first passenger got out and he said that it was not because we were given the off-peak rate as we agreed to carpool together in the cab.

I’m just wondering if this is common and whether it is necessarily legal or regulated against?

It just seems rather dodgy to me.

Thoughts?

What’s Your opinion?


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34 Responses to
Taxis Reaping Double Fares from Airport – WTF!?
Henry82 11:19 pm 14 Aug 11

Mr Gillespie said :

How do cabbies get away with charging so much?

Not sure if serious or trolling

Post number 2, click the link

– The maximum taxi fares that can be charged are determined by the Minister for Territory and Municipal Services under section 60 of the Road Transport (Public Passenger Services) Act 2001.

Jethro 10:35 pm 14 Aug 11

Mr Gillespie said :

How do cabbies get away with charging so much? What are the costs that justify such a high rate per km of travel??? And travel to and from the airport is even worse! And how dare they make it legal for them to double-dip like this!!! GREEDY PIGS!!!!!

You are aware that most cabbies are simply employees of the taxi license holder, and that they do not set the rate or get paid at the rate at which you are charged. Most cabbies work long hours under shitty conditions, transporting shitty people, for not a huge amount of money. (Note: I am not a cabbie, but at least I know where they are coming from so I’m not a total prick to them when I use their services.)

Mr Gillespie 9:48 pm 14 Aug 11

How do cabbies get away with charging so much? What are the costs that justify such a high rate per km of travel??? And travel to and from the airport is even worse! And how dare they make it legal for them to double-dip like this!!! GREEDY PIGS!!!!!

I-filed 8:11 pm 14 Aug 11

The huge benefit for the sharing system is that it means people don’t wait ages for a taxi at the airport, or any other taxi rank. It’s a great scheme. Punters who don’t wish to share are under no obligation. In my experience the driver ALWAYS asks whether it’s OK to share. You’d need a pretty good reason to say no!

Henry82 8:04 pm 14 Aug 11

Dont share – go “together”, organise it in the line. The person getting out first can pay the other person.

If the taxi driver says no when you get to the first persons house, just pay him the rate up to that point and get out.

Devil_n_Disquiz 5:22 pm 14 Aug 11

johnboy said :

Devil_n_Disquiz said :

That could work if you were both getting out at the same place. You could fool the driver into thinking that you were both work colleagues going to the same place. However, as soon as one gets out and the other stays, be prepared to be charged what the first person got charged, or be taken back to teh airport to start again 🙂

Try that on me and you’d better be willing to call the cops.

You’re being paid to drive. Dropping someone off on the way is a fair request.

You missed the point John. We are talking about deliberate deception by passengers to avoid paying a multi-hire, which is what I was referring to. Which I have actioned, and which has involved the police. Its fare evasion and as such you wouldn’t have a leg to stand on.

johnboy 5:14 pm 14 Aug 11

Devil_n_Disquiz said :

That could work if you were both getting out at the same place. You could fool the driver into thinking that you were both work colleagues going to the same place. However, as soon as one gets out and the other stays, be prepared to be charged what the first person got charged, or be taken back to teh airport to start again 🙂

Try that on me and you’d better be willing to call the cops.

You’re being paid to drive. Dropping someone off on the way is a fair request.

Devil_n_Disquiz 5:05 pm 14 Aug 11

dvaey said :

Skyring said :

I’m sorry that you felt that there was something underhanded going on, but seriously, did you really expect to get from the airport to (say) some city hotel for just a couple of dollars?

If he had made the arrangement with the individual at the cab rank before entering the cab, they could have split the $20 fare and both paid less than what they wouldve if theyd elected to use the cabs car-pooling system.

That could work if you were both getting out at the same place. You could fool the driver into thinking that you were both work colleagues going to the same place. However, as soon as one gets out and the other stays, be prepared to be charged what the first person got charged, or be taken back to teh airport to start again 🙂

thehutch 5:03 pm 14 Aug 11

I had a similar experience last Monday sharing a cab with three others. One passenger was an English Tourist who seemed quite shocked at the system. I was also a little embarrassed.

I have no doubt the system is legal. However in my humble opinion the system is poor and does little to encourage the sharing of taxis, improve the perception of the taxi industry and must be detrimental for word of mouth regarding the ACT.

My cab journey was from the Airport into the City; after two other stops in the city (one at Rydges and one outside Casino Canberra), the English gentleman and I both got off last at the Novotel.

The English Tourist & I paid $28 each, the first gentleman paid around $18.00 and the second gentleman a figure in the middle. Basically, the taxi owner/driver/company received around $95 for this journey. My previous experience is that a cab journey from the airport to the city is around $25-$30. So the only real benefit to me is not waiting in the line. Arguably, the sharing of taxis (and reduced lines) also benefit the Government, Taxi’s and the Airport… however the consumer does not seem to get much financial benefit from this current metering system.

I would suggest either move to a metering system that allows up to 4 separate fairs to be displayed (eg the flag fall & km rate is divided by the number of occupants) with a flag fall surcharge so the taxi obtains some benefit.

Or a simpler suggestiong would be a flat fare (per person) to regions (when sharing from Airport) – $15 to the Russell/CBD/ANU/Parliamentary Triangle, Inner south, Inner north, $25 to Woden / belconnen, $30 Gungahlin / Tuggeranong.

The idea of resetting the meter after the first person does not work, as the first person will generally wear the bulk of the fare.

Mind you, a better bus system to the airport would be nice as an alternative. But yes, I know this will not happen.

Wily_Bear 4:29 pm 14 Aug 11

Correct me if I am mistaken, but it would seem the passenger is only better off if the other passengers destination is very close? I have had the same situation occur to me, and felt ripped off, so I am very interested to hear how it works, and when a cab driver is permitted to do this

thatsnotme 4:21 pm 14 Aug 11

In your scenario, where the meter is reset after the first passenger has hopped out, you’ve basically had that first passenger pay the vast majority of your fare for you, while you get to pay a substantially reduced fare. If circumstances were such that you were the first to be dropped off, would you be happy to know that the person sharing your cab paid say a quarter of your fare, just because they were a few km closer than your destination?

The multiple hire rates are all listed on the fares sticker, inside the windscreen on the passenger side. Nothing dodgy about this at all. The alternative is for you to refuse a multiple hire, and end up paying full fare for your trip.

dvaey 2:42 pm 14 Aug 11

Skyring said :

I’m sorry that you felt that there was something underhanded going on, but seriously, did you really expect to get from the airport to (say) some city hotel for just a couple of dollars?

If he had made the arrangement with the individual at the cab rank before entering the cab, they could have split the $20 fare and both paid less than what they wouldve if theyd elected to use the cabs car-pooling system.

Devil_n_Disquiz 1:56 pm 14 Aug 11

“….and I effectively paid a cab $18 to drive less than a km.”

If you had only paid a couple of buck for traveling the 0.5 – 1k further up the road, the first passenger paid a HUGE part of your fare giving you a massive discount that you were not entitiled to ???

Anyway, just a little warning. As most of you know, there are SOME dodgy taxi drivers out there. So if you do multi hire out of the airport make sure the meter is set on rate 3 (6am-9pm) or rate 4 (9pm-6am). If the rate is showing 1 or 2 on a multi hire then the driver is trying one on.
Exit the vehicle at your stop, tell the driver you aren’t paying diddly and take note of his TX # and Driver Authority # and report it.

Skyring 12:16 pm 14 Aug 11

That’s a multiple hiring and the driver did exactly the right thing according to the government regulations. Ideally, he should have explained the system so that you understood it, and if you did not agree, dropped you back on the rank.

You actually paid a substantially reduced fare, with flagfall dropping to $3.50 from $4.70 and the per-kilometre rate at $1.43 instead of $1.90.

Everybody wins here. The passengers pay less than they normally would have and get to their destination faster. The cabbie makes more than he would have if he’d made just the one trip.

However, everyone has to understand and agree for it to result in happiness all round. I’m sorry that you felt that there was something underhanded going on, but seriously, did you really expect to get from the airport to (say) some city hotel for just a couple of dollars?

Morgan 12:13 pm 14 Aug 11

This is the share rate for the Cab. This is legal.

If you don’t like it you can refuse to share. The fare would have been more than $18 to go from Airport to your home under the alternative fare rules.

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