Skip to content Skip to main navigation

Lifestyle

Get RSM on your side at tax time.

Tilleys…over it!

By Lou77 - 22 October 2011 51

okay, so I know a lot of people complain about the service at Tilleys including here on Riot ACT god bless em… and my complainin’ will make no difference…  it is a gold mine for the owners and they will always have a full house..I have spent many an hour/dollar there..

However..

I met my bro for coffee in Tilleys, avec my 2 year old babe. I ordered the coffees and baby cino. A lovely lass making the coffees could see me struggling with bub and said ‘Don’t wait, we’ll bring the coffees out’. I gratefully accepted her kind offer as I toddler wrangled back outside holding the babycino. 15 minutes later the coffees were dumped (literally) on my table with a scowl and the comment ‘You do realise we don’t DO table service here. In FUTURE will you please wait for your coffees INSIDE’ as the said coffees were dumped on the table, milk sloshing over..I was dumbstruck at the rudeness of this waitress and simply replied George Costanza style that the kind girl inside had offered to bring them out..she abruply turned on here heal, sighing… and departed..  anyway..

10 minutes later the same waitress appeared and rudely asked me to move my stroller out of their way as the table servers were having trouble getting around it – needless to say my stroller wasn’t in the way unlike the 2 other strollers nearby whose owners weren’t asked to move them.. I failed, like George Constanza to reply that I understood from your earlier comments that there was no table service at Tilleys..

Anyway, I’m over it and getting my coffees from the Front where they serve better coffee with a smile – over it!

What’s Your opinion?


Post a comment
Please login to post your comments, or connect with
51 Responses to
Tilleys…over it!
matt31221 1:58 pm 22 Oct 11

Hey, if I was a women and was deprived of the chance of ‘having’ a man because I was Lesbian – I’d be really angry all the time too!

Joking!! I am lesbian and gay friendly, just jokes.

My advice would be to absolutely GIVE IT to the waiter/waitress that spoke to you like that because it is extremely rude and wrong to be spoken to in that manner when you are the customer. Watson is right – it has nothing to do with having a baby. They had broken a promise to you.

Next time give a nasty verbal serve to the rude waitress in front of everyone then you can simply forget about it and move on – and not dwell on it. Because it is not worth dwelling on.

Like water off a ducks back yeah?

s-s-a 1:39 pm 22 Oct 11

If the child wasn’t sitting in the stroller, just move it.
If the child was sitting in the stroller, it’s time to realise that a 2yo is not a baby. If they are big enough for a babycino, they are big enough to sit on a chair or your lap. And to learn that they can’t run around. Give them some paper (or a serviette) and something to “write” (aka scribble) with. You should see my diaries from the years my child was a young toggler… my most difficult task was trying to make sure that only pages *prior* to today’s week were scribbled on.

Staff in bars still need access around tables to clear empty glasses etc, so your second comment about lack of table service is irrelevant.

peterepete 1:39 pm 22 Oct 11

I’d feel the same if treated the same. I’ve never had great service here, but nothing like you describe either. Perhaps i’m just lucky.

poetix 1:04 pm 22 Oct 11

I took my child to Tilleys from when she was 1 week old, but was always willing to leave if she became noisy (more than instant feeding would stop). However, I can not stand parents who let their children spoil the experience for others, including, in one memorable case, parents smiling and nodding encouragingly at their little boy as he tried to climb up the back of my seat while I was reading. I wish I had asked him to go and ask his parents what ‘retarded’ meant, but a residue of good manners prevented me. The OP probably received the brunt of the staff dealing with rude parents who let their kids climb up on the stage or use the benches as drums, which is unfair but understandable.

I would not describe The Front as smiley.

Lou77 12:20 pm 22 Oct 11

“Another parent expecting special treatment just because they chose to add to the population. Suck it up, princess.”

Another child/mother hater expecting the world to revolve around them.. or perhaps just another yokel Canberra service provider who thinks service in this town should stay bad just because it can.

“They’re all mistakes, children! Filthy, nasty things. Glad I never was one.”
— Agatha Trunchbull, Matilda

Deref 12:02 pm 22 Oct 11

“getting my coffees from the Front where they serve better coffee with a smile “

Everybody wins. Tilleys deservedly loses at least one customer and The Front gains at least one.

weeziepops 12:00 pm 22 Oct 11

Jump, doggie, jump!

And more than two posts before someone threw in “lesbian”. A record for sure.

FD10 11:42 am 22 Oct 11

Watson said :

I used to think it was just because I didn’t look lesbian enough, but I’m not sure if that still applies.

Tilley’s don’t discriminate, they provide bad service to everyone.

And they should get some proper beer glasses FFS!

Stevian 11:33 am 22 Oct 11

What Canberra need is more adult friendly establishments, Seriously. Nothing ruins a pleasant Lunch/Coffee/Dinner worse than parents with kids, loud smelly and obnoxious and the kids are nearly as bad

Watson 11:20 am 22 Oct 11

Classified said :

I stopped going there years ago, having gotten sick of the angry frowns from the staff, and generally crap service.

Hehe, ‘angry frowns’ really describes it well. Always makes me wonder if I’ve said something wrong or if my clothing looks offensive or something. I used to think it was just because I didn’t look lesbian enough, but I’m not sure if that still applies.

Classified 10:58 am 22 Oct 11

I stopped going there years ago, having gotten sick of the angry frowns from the staff, and generally crap service.

Heavs 10:04 am 22 Oct 11

weeziepops said :

Another parent expecting special treatment just because they chose to add to the population. Suck it up, princess.

Is that you Julia? Congratulations on choosing to remain barren – you don’t have to be so bitter about other people having the joy of children in their lives though.

jules_from_latham 8:46 am 22 Oct 11

Oh Weeziepops! Not sure that suggesting reasonable treatment by an establishment is to be regarded as special treatment – stroller or not!

Watson 8:35 am 22 Oct 11

weeziepops said :

Another parent expecting special treatment just because they chose to add to the population. Suck it up, princess.

How does this have ANYTHING at all to do with being a parent?! The fact that they had a child with them was thrown in as an embellishment. The story is about being told one thing by one staff member and then being told off for it by another. And about being talked to in a rude tone which in my book is a total no-no whether or not you are there with a toddler, a teenager or a gorilla.

Though the stroller comment… I don’t think it’s a big deal to move a stroller even if you think it’s not in the way. Obviously there was still no reason for a rude tone.

I am not a huge Tilley’s fan. If only they didn’t have such an awesome outdoor area…

weeziepops 8:01 am 22 Oct 11

Another parent expecting special treatment just because they chose to add to the population. Suck it up, princess.

1 2 3 4

Related Articles

CBR Tweets

Sign up to our newsletter

Top
Copyright © 2017 Riot ACT Holdings Pty Ltd. All rights reserved.
www.the-riotact.com | www.b2bmagazine.com.au | www.thisiscanberra.com

Search across the site